Splesh Bewertungen 23

Splesh make good quality toilet rolls at a good price. However, they are difficult to contact, no working phone number, and long gaps before getting emails answered. I also, DONT understand why eco friendly toilet rolls are packaged and shipped in loads of uk recyclable plastic. Totally nuts.

Second subscription delivery last night. As for the previous one, it was delivered late by Evri. On this second one, it was the usual dump and run by Britain's worst courier firm. I had then walk down three flights of stairs to collect a large package of heavy kitchen paper.

Whilst the product is not bad and we were encouraged to buy direct from Splesh using their subscription model. the use, by them, of Evri is unacceptable. If Splesh decide it is somehow good for their business to use Evri, then they are no longer getting my business. Subscription cancelled and pre-approved payments cancelled on PayPal. I will now find an alternative product too - Splesh are not getting my business via Amazon again either.

Vastly overrated. As my review was removed from Amazon, by the supplier. I’ve come here to ensure my message gets to at least those who do their homework. I was one of the first people to use there dishwasher pods…. Other than still being full of toxins and worse then some of the leading brands. The only thing eco is the fact their product is in dissolvable plastic, which can still hang around on low temp washers in your dishwasher. So may be cheap but don’t be surprised it’s no different to the cheaper less toxic brands out there. You’re paying for wrapped jelly in plastic!

This company is on TIKTOK and I was about to order and they blocked me for no reason terrible customer service and terrible hosts avoid!

Twice, now in a row no delivery of toilet tissues.
1st — email sent, raised the issue, no attempts made to deliver — ring door bell evidence held.

I was told a replacement order issued.

Again, 2nd time round no delivery attempted (evidence by ring door bell)

EVRI customer support messaged me to say:
“I can see the reason for the delay is that the parcel missed the connection to the courier.”

What is going on with Splesh? — Do I need to find another supplier?

IM so happy with splesh Items I have bought toilet rolls and kitchen rolls.Both are really good value for money.And I recommended them to my whole family now we re all using them

Had me down as a repeat subscripton ,advised me to unsubscribe and refuse parcel when delivered ,and i would get a full refund ,got email to say they have recieved returned parcel ,now being ignored all texts emails etc , still no refund they are a joke ,but i am in touch with my bank and taking it to trading standards.

Very poor customer service their dispatch team sent the wrong 120pcs of scented toilet rolls to me and when I sent them an email Ashutosh emailed me back (not immediately but took a day to reply back) requesting me to drop them off to Evri Parcelshop
1) oh am I suppose to carry this heavy packing in my hand walk to the bus stop and try to catch a bus which everyone single person is aware that all buses and constantly full so how do they expect me to take them to the drop off
2) or am I supposed to take a taxi pay for the ride which will cost an additional £12 to and from? Like this why would anyone want to purchase where they would have to pay additional expenses.

After replying back to them requesting them to find an alternative solution as there is no way I am going to drop them off I did ask them to rectify the order or I would just take it up with PayPal as then the seller would resolve the issue much faster to avoid a dispute being raised from paypals end and only did this as I realised they were replying back next day was worried the holidays are around the corner and didn’t want any further delay and then Punit reverted back to me stating that they have arranged a DPD collection and once collected to share the return postage receipt with them and I query with them back enquiring once I do send this across within how many day will they dispatch the correct order to this Aarish replied within 3-4 days I should receive the correct order and to only now just having received a refund and an email cancelling my order.

So sad that the company could be booming but having customer service support team who clearly don’t look out for the best interest in their customers as well as their company, this is not the 1st time I’m ordering I am their regular customer.

I'm leaving 4 star review... it would have been 3 stars but because of their very good customer service I've gone up a star. I ordered the kitchen rolls which I find brilliant however they sent the cheaper ones which I was annoyed about as first time I had placed an order. I contacted them and explained I had the wrong order, they
offered a refund which I thought was a bit poor and straight away they offered another which I accepted. Instant response from customer service. Not good they got the order wrong but quickly rectified. 8/10

I have had no problems whatsoever with delivery the problem I have is for a toilet roll that is 3 ply it's very very thin how the company can state this very very thin roll is 3 ply is beyond me then we come to the amount on the roll, I am going through 3 times thd amount I would normally use, so there is not a lot on a roll, and I also purchased kitchen roll and that really is a joke not even ten inch square again flying through it the aldi basic brand is far superior o well tried both and I will not be purchasing any more that's for sure.

I have a subscription for toilet roll to be sent to me with this company, this was every 3 months, however I changed it to monthly due to the reason below to see if I actually would get my order!
Although you can still buy what I have a subscription for through Amazon, I have not had my subscription refilled due to the product being "out of stock" since last year. Apauling company to deal with and a complete scam!!

Great customer service!

I love the new watermelon scent, I got it from tiktok! Fast delivery and great customer service!

Horrible loo roll, worse customer service!

I supposedly signed up for a subscription to the product, yet no account exists with my email address according to their own web site!

I have written to the company several times with no reply! Terrible product, terrible customer service. If it was possible to give negative stars for both we would.

I have tried over and over to cancel what they say is a subscription only to receive an email today 18/10/23 stating they are sending more of this rubbish to us! It better not arrive, or we'll be disputing the charge with the credit card company considering I sent them a first email in July telling them we never ever wanted this product sent to us again.

I have records of all my contact stating we don't want it so we'll see if they pay any attention THIS TIME.

This product is a big minus thousands of stars for both quality and customer service!!!!!

It’s only 150 sheets per roll, less than half a normal roll so actually getting less than 10 normal rolls for £20. Which isn’t cheap at all. Toilet roll is good but don’t be fooled into thinking it’s a deal, it’s not. If you want nice soft toilet roll then this is, but at £2 plus a roll it’s up to you

Great value for money. Order arrived quickly, great service.

Delivery was super quick, I got the aloe Vera 60 rolls which are so far my favourite. 3 ply and really well priced - what’s not to love!

Do not order from tiktok. Evri will not deliver been waiting ages. Asked for refund seller promptly said no. Now trying to get my money back thro tiktok.as seller took the money but goods not delivered. Even tho on tracking it states can't deliver.
Think this company is a scam. And this company has now put me off ordering anything from tiktok.
Absolute crap company DO NOT BUY IF YOU WANT TO BE OUT OF POCKET. CUSTOMER SERVICE IS BLOODY AWFUL TOO.

Cheaper in home bargains and they last longer , they won’t let you comment on TikTok so I couldn’t let them know, MMM WONDER WHY 🤔🤔🤔

We are using rolls at nearly twice our normal rate with these. They have way fewer sheets that normal rolls of toilet roll.

Thought I was going mad but I bought Andrex to compare and yep, it’s nearly twice the size of a roll of Splesh.

If you actually had the time to sit down and calculate the cost per sheet of loo roll, this isn’t a bargain. Stick to the supermarket brands!

Great quality, fast delivery. Would recommend A++