I need help! The support isn’t answering my redemption is being processed but everytime I go onto the site it’s stating I’m using a vpn n it’s blocking me I’ve tried on multiple devices on multiples W... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wouldn’t recommend even though this is my 3rd time redeeming from Spinsamerica. First time took 10 days, second time took five days, this time it has been over three weeks that I’ve been waiting for... Mehr ansehen
Kinda nervous because I ran into the fishy playthrough requirement ordeal. And I've played through a lot and when I went to see how far it had progressed-not a single percentage. But it doesn't show a... Mehr ansehen
I recently made a deposit and ended up winning $132 after a ridiculous playthru amount I wasn't even told about. I went to redeem and got an email saying they need all these documents and I can't alt... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SpinsAmerica is a trusted sweepstakes casino offering a safe, fair, and exciting gaming experience to players across the United States. With a unique portfolio of 1,000+ games, daily rewards, and dedicated customer support, we’re committed to making every spin fun and rewarding. Our mission is simple — to deliver top-quality entertainment and real winning moments in a secure, player-first environment.
Kontaktinformationen
Capitol Ave, Suite 310, Cheyenne, 82001, Vereinigte Staaten
- support@spinsamerica.com
- spinsamerica.com
1,8
Mangelhaft
147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scammers!!! Crazy Rollover
I wish I had read the reviews before putting any money on the garbage site, because if I had, I would have never paid them a dime. I won $100 after buying $9 worth of sweepstakes, then a little more as well. I go to redeem, and I cannot redeem anything. Says balance is unredeemable. I message customer support, and they tell me it's because I have to buy via bank transfer for security and verification purposes. So after a few issues doing that, I succeeded and put more money on the site. I got to redeem, and what do you know? Still unredeemable! So I realize something really strange is going on and decide to check out Trustpilot and find all the negative reviews, including rollover. So I decided to keep spinning, knowing I'd probably never get my money. So after spinning threw much of my winnings slowly but surely, little bits of money become redeemable. Total scam!!!! Crazy rollover, never seen such high rollover, nor is it disclosed anywhere. STAY CLEAR
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Spinsamerica
Hi Rachell,
We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you taking the time to share your concerns.
To clarify: SpinsAmerica.com operates under a sweepstakes model, which includes rollover (playthrough) requirements for promotional purchases. These requirements are clearly outlined in our Terms and Conditions and are standard across the sweepstakes casino industry. As you play, your balance becomes redeemable gradually — which explains why you saw portions of your winnings unlock over time.
Regarding the prize redeem process, we do require bank account verification to ensure secure and compliant payouts. We understand this step can feel slow the first time, especially if any documentation is missing or delayed, but please note: once your first redemption is verified, future redemptions are typically processed much faster.
We regret that this wasn’t clearer upfront and are actively working to improve how we communicate these processes. If you’d like us to take another look at your account, please feel free to reach out to support@spinsamerica.com with your details — we’re happy to assist.
Kind regards,
The SpinsAmerica.com Team
Yeah this is a total scam
Yeah this is a total scam. Horrible rtp and if you manage to get over 100 to cash out, it lets you but then you get an email saying you need to 4x playthrough. Why even let me do the redeem process? Do not give this site any time or money
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Spinsamerica
Hi Mike,
We’re sorry to hear that your experience was frustrating, and we appreciate you sharing your feedback.
To clarify: SpinsAmerica.com operates under a legal sweepstakes model, and like many similar platforms, we apply a playthrough requirement to promotional purchases before balances become redeemable. These terms are clearly outlined in our Terms and Conditions and are also referenced during the prize redeem process.
We understand that being able to initiate a redeem before completing the full playthrough may have caused confusion — and we’re actively working to improve how this is communicated in the user experience.
Regarding your comment on RTP (Return to Player): our games are provided by trusted third-party vendors and operate using certified random number generators. RTP can vary by game, and outcomes are determined independently of SpinsAmerica.
If you'd like us to take a closer look at your account or help clarify anything further, please contact support@spinsamerica.com — we’re happy to assist.
Kind regards,
The SpinsAmerica.com Team
Scam!!
Scam!!! Deposited several times like the others and won 285 bucks went to withdraw my money and they blocked my account!
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Spinsamerica
We’re sorry to hear about your frustration. Please note that accounts may be restricted and transactions voided if purchases are returned or disputed. For privacy reasons, we can’t share details about individual accounts here, but our team will be happy to review your case directly.
Please reach out to us at support@spinsamerica.com
so we can assist you further.
Still owe me $1,000 DO NOT PLAY HERE!!!
SCAM! SCAM! SCAM!!!!! I played on this new sweeps site, made several deposits and managed to end the night with a $1,000 redemption! The next day I logged in and a big "ACESS DENIED" page popped up! I sent several emails to support and even posted on Facebook messenger! Absolutely no response!!! I was able to get in to the site on my cell phone but it forced me to create a new account! I don't want to be banned for a duplicate account so I simply messaged them on the site asking for support! Still no response! SpinsAmerica owes me $1,000!!! I HAVE SCREENSHOTS TO PROVE IT!!! DO NOT PLAY HERE!!!
***I was verified on March 27,2025...Hi CINDY,
Congratulations! Your account has been successfully verified, and you’re all set to enjoy everything Spins America has to offer.
Here’s what you can look forward to:
🎰 Full access to our exciting casino games
🔥 Daily bonuses and special offers
🏆 Participation in challenges and rewards
👉 Log in now and start spinning!
Thank you for verifying your account and being part of our community. If you ever need assistance or have questions, our friendly support team is here for you 24/7.
***My Withdrawal request was received on March 28th, 2025
Hi CINDY,
We’ve received your withdrawal request and are processing it now! Here are the details of your request:
💵 Amount: 1000
📅 Request Date: 03/28/2025
Our team is working to ensure a smooth and secure transaction. Withdrawals typically take [Processing Timeframe, e.g., 1-3 business days] to complete, depending on the payment method.
Once your withdrawal is approved and processed, you’ll receive a confirmation email.
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help!
Thank you for choosing Spins America, and we hope to see you back spinning soon!
***They responded on April 4th, 2025
Dear Customer,
Thank you for reaching out and for being part of our soft launch! We truly appreciate your participation and feedback as we work to fine-tune the experience.
First of all, apologies for the late response. Due to technical issues you were able to register and deposit on our pre-launch platform where you deposited 179.94 USD and had your win.
We are currently investigating the 1000 USD Redemption you requested and for this we would like to kindly ask you to send us a Bank statement proof that the six 29.99 USD deposits were actually deducted from your bank account. A screenshots/s from your Online banking would be just fine. Please note we need to see your name and our Company name. Please rest assured your Sweep Coins are safe and can't be lost.
Once again apologies for the inconvenience. Looking forward hearing from you.
We appreciate your patience and look forward to assisting you!Best regards,
The Spins America Team
See you in the game,
The Spins America Team
*** I provided ALL requested documentation and Then I was told that I was part of a prelaunch and my winnings don't count!!!
Dear Cindy,
Thank you for contacting us.
I am writing to you about the balance that you had in our pre launch website.
I am pleased to inform you that in case you did some deposits on our pre launch platform we will refund these except any possible winnings. In order to proceed with this I kindly ask you to provide a proof of payment where your name, the transactions and the name of our company are clearly visible.
Meanwhile, if you need any other help feel free to contact us and we will be happy to help.
We appreciate your patience and look forward to assisting you!
Best regards,
The Spins America Team
***THIS was my response to them and then they blocked my account!
There is absolutely nothing in my documentation that says I was playing in a soft opening where winnings don't count! Your system showed that my deposits were processed and for all intents and purposes I was playing with real funds! I won $!000!!!! After I win you tell me that I was part of a soft opening where wins don't count! Sounds like you got in over your head and just decided to cancel out the deposits so you didn't have to pay any winnings!!! If this was a soft opening and strictly for fun it should have been stated on your website! As far as I am concerned you still owe me $1,000!!!
IF THEY ARE NOT A SCAM SITE THAN MY WINNINGS SHOULD BE HONORED!!!!!
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Spinsamerica
HiSpookycat,
Thanks for your feedback. However, we’d like to clarify that SpinsAmerica.com officially launched on April 1st, 2025. If your experience occurred before that date, it may have involved a different website or an earlier use of this domain before it was acquired by our team.
We take accuracy and fairness seriously, so if this review was posted in error, we kindly ask that you reach out to support@spinsamerica.com so we can help clarify — or consider updating the review accordingly.
Kind regards,
The SpinsAmerica.com Team
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