I experienced exceptional health care whilst on the Spencer ward, recovering. I would like to thank staff that helped me through this. The service & facilities were 1st class Thank you Alison C... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Mehr ansehen
Unternehmen hat geantwortet
An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Mehr ansehen
Unternehmen hat geantwortet
My two night stay on Spencer wing helped enormously to get me safely through the somewhat disorientating and slightly traumatic initial stages of recovery from surgery. Alongside the superbly clean... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Our Hospitals
Vom Unternehmen geschrieben
- Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
- Spencer Private Hospitals - Ashford
- he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
- Spencer Private Hospitals - Canterbury
- The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
- Spencer Private Hospitals - Margate
- The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)
Kontaktinformationen
Ramsgate Road, CT9 4BG, Margate , Vereinigtes Königreich
- 01843 234555
- enquiries@spencerhospitals.com
- spencerprivatehospitals.com
Spencer Private Hospitals
4,6
Hervorragend
480 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Staff very nice and I felt well cared…
Staff very nice and I felt well cared for
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
Antwort von Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Antwort von Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Antwort von Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Eye clinic great, parking is crap
The team at the eye clinic are great but the parking situation is terrible. Most of the people who attend the eye clinic are elderly and are driven to the Spencer wing. The nearest disabled parking places are a long walk away. This wasn't just on this visit, it happens every visit.
27. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.
Antwort von Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Physio with Celina
Celina Chand was very good explained each and every exercise I need to arranged for more sessions
10. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
The staff are very efficient and kind
The staff are very efficient and kind. The doctor explains everything .
8. Februar 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Good Quality Service.
It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l felt very comfortable. All kitchen staff, Porters everyone took care and made you feel relaxed.Spencer Hospital was kept very clean
31. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Antwort von Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
confirming forthcoming booking
the lady i spoke to was extremely helpful and understanding re my query about appointments
2. September 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Staff were very nice ,the Dr was…
Staff were very nice ,the Dr was amazing ,explained everything in a easy way to understand .
15. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
I really don't want to be a regular…
I really don't want to be a regular visitor but it's always a pleasure, parking code always provided the day before an appointment, really friendly helpful staff, all areas always clean, helpful appointment reminders via text, just great service all round.
3. Juni 2026
Antwort von Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Hernia repair
Had hernia operation on 8th August 2026 although i had a good experience with staff and doctors, when discharged i wasn't offered a six week checkup ! and since my discharge i have had a uncomfortable recovery starting with constipation after taking prescribed medication on discharge.
I was and still worried that the constipation was so bad it might of reversed my hernia repair , so called Spencer hospital and after conversation with call handler was redirected to a secretary who suggested if it has been reversed by the constipation this would require another refferal and if nessarry another operation not their responsibility apparently! Even though the prescription for the co-codamol was given to me at discharge and this was the reason for my discomfort.
Not sure this is fair to me or our wonderful NHS who paid for my treatment.
8. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.
All went as expected with no delays
All went as expected with no delays. staff was courteous too.
17. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Excellent in every way
Excellent in every way, from administration to medical care. Thank you :)
4. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
Antwort von Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Initial consultaion
I saw my Consultant on time and everything went well
.
Mr Slack was very professional and will carry out a hip replacement in due course.
8 had my left hip replaced 7.5 years ago and now the right hip needs sorting.
5. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Antwort von Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
My appointment was cancelled last…
My appointment was cancelled last minute via email letter which informed you were pleased to offer another appointment but didn’t actually say the current appointment was cancelled so we had to ring and double check if that was the case. Please say if you are actually cancelling an appointment when offering a new one. Thank you
John Ryan
25. August 2026
Antwort von Spencer Private Hospitals Ltd
Thank you for your feedback and for choosing Spencer Private Hospitals. We appreciate you taking the time to share your experience and will use your comments to help us enhance the service we provide to our patients.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.