Avoid this company! Great before you pay, non-existent afterth my…
I am extremely disappointed with my experience. This brand claims to offer a 15-day replacement policy for defective devices, but it is impossible to actually use it.
I received my earpods, and right out of the box, only one of them works. Since discovering the defect, I have tried calling their numbers, emailing them multiple times, and messaging them on WhatsApp. They have completely ghosted me.
It’s clear they only care about customers until the moment the money is collected. Because I used Cash on Delivery (COD) here in Morocco, I don’t have the option of a credit card chargeback, and they seem to be taking advantage of that.
Save your money and shop elsewhere. Their "guarantee" is completely meaningless because they refuse to answer the phone or respond to messages once they have your cash. Worst experience ever.








