I did a littke research as they came up in facebook (probably overheard my conversation about solar lights for a new Japanese garden). I had a look at their online store and chose some products I wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have found SolaGarden we exceptionally professional from order placement through to delivery. The product we purchased was the festoon Lights which have made a wonderful addition to our garden are... Mehr ansehen
Solar Garden has made my backyard a high class entertaining area with the Festoon Lights and Led Ground Ligjts. The transformation feels like I'm in an outside restaurant.
Great product and look fantastic in a courtyard. Incredible service when I had an issue with a light, it was responded to promptly and a replacement was mailed.
Unternehmensdetails
Vom Unternehmen geschrieben
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Kontaktinformationen
121 King William Street, 5000, Adelaide, Australien
- hi@solagarden.com.au
- solagarden.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery was on time and service was…
Delivery was on time and service was excellent. Highly recommended.
I am very happy with the solar lights…
I am very happy with the solar lights that I purchased. They are now in my garden & it looks fantastic!
Awesome products and Awesome service…
Awesome products and Awesome service highly recommend solargarden 5 🌟
Solagarden would have to be the best…
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... definitely recommend buying from them if yr needing new outdoor lighting.
BEST CUSTOMER SERVICE EVER SolaGarden
I have bought several strings of lights and solar lights for the garden from SolaGarden and had a couple of little problems which were fixed immediately by Paul without any problem whatsoever. Truly one of the best companies I’ve ever dealt with and I thoroughly recommend them for any solar lighting that they offer. I will be buying from them again that’s for sure and I recommend them to my friends as well
I was disappointed with my purchase
I was disappointed with my purchase. Based on the advertising and product descriptions, I expected premium-quality solar lights, especially given the price. Unfortunately, the lights feel much cheaper than they appear online and don't reflect the quality I believed I was paying for. In my opinion, they are significantly overpriced for what you receive.
I contacted customer service hoping they would address my concerns, but I only received a generic response that didn't acknowledge the issues I had raised.
While the lights may suit some people, they did not meet my expectations, and I wouldn't purchase from this company again.

Antwort von SolaGarden
Excellent customer service and…
Excellent customer service and professionalism. Prompt delivery and communication.
Really happy with SolaGarden products
Really happy with SolaGarden products, their lights complete our garden settings. Paul was readily available for any enquires and issues that arose. Would have no hesitation in recommending them.
solargarden has got it all together.
solargarden has got it all together.
On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour asking for more inf which i gave.
i had a reply at 10pm at night saying all fixed and problem rectified.
it appears that this mob are the real deal with great communication skills and customer service and the productas arent bad either.
Lights stopped working
Experienced a problem a couple of moths after purchase. Paul from Solar Garden was very helpful with solutions and rectified the fault. Thank you Paul
Wow!
Wow, the best Customer Service experience I’ve ever had. I purchased the Festoon Lights and 4 sets of Firefly lights. I love them. No assembly required. When I had a concern in regard to how long my lights were staying on for ( Melbourne winter dark and gloomy with very little sunlight) Paul responded to my email immediately. He assured me it would be due to the weak sunlight and less daylight hours and that if there were any problems once the longer days arrived with more sunlight, the lights would be replaced at no charge. He then followed up with me a week later. I wouldn’t hesitate in recommending the products I purchased. My next purchase will be the Spitlights for my front garden.
I have had the solar garden lights for…
I have had the solar garden lights for several years & they were able to replace a set free of charge for one of the sets that wasn’t working properly. Great safter sales service.
Fantastic products and service
I couldn't be happier with both the products and the customer service from this company.
I purchased several solar lighting products, and whilst one type of light unfortunately stopped working, all of the others have continued to perform perfectly. I contacted the company about the faulty item, and they responded immediately. There was no lengthy process and no hassle whatsoever—they simply arranged a replacement without hesitation.
It's refreshing to deal with a company that genuinely stands behind its products and values its customers. Their customer service is outstanding: friendly, efficient, and professional from start to finish.
I highly recommend this company to anyone looking for quality solar lighting backed by exceptional after-sales support. It's rare to find service this good these days, and they've certainly earned my trust and future business.
We love our 3 lots of solar lights…,we…
We love our 3 lots of solar lights…,we purchased 1 set to see how they were, then proceeded to order more
They are very well made and super bright and last a long time on a single charge
We are extremely happy
Thankyou
I have purchased several sets of solar…
I have purchased several sets of solar lights for myself and family. They have proven to be a great product, reliable and look great. We have only just replaced the first solar panel after 4 years on continuous use. The lights have been left on the entire time during our frosty winters and scorching summer sun. The customer service is excellent and fast delivery. I would highly recommend this product.
Excellent pre/post sale customer…
Excellent pre/post sale customer service.
Solagarden go out out of their way to deliver a product that works and is reliable.... no hassles.
In this case the 6" battery chainsaw and associated items.
Very highly recommended.
It was an all-round great experience
It was an all-round great experience.
I first bought a solar festoon set in 2022 for $129.
It came quickly and was exactly as described, and I had it on every night for 4 years - looking great.
When it stopped working a few weeks ago, I emailed them as I see there's a lifetime guarantee.
Paul answered my email almost immediately to tell me the lifetime guarantee didn't start till 2023 - but still are replacing it free of charge!!!
Absolutely trustworthy -- great product, great service.
I recommend them unreservedly.
Looked at site and the products were as…
Looked at site and the products were as advertised
Would highly reccomend
Love the lights but didn’t get the remote but emailed and they quickly responded and one was sent in the post.

Antwort von SolaGarden
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