Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
Unternehmen hat geantwortet
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
Unternehmen hat geantwortet
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Mehr ansehen
Unternehmen hat geantwortet
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Mehr ansehen
Unternehmen hat geantwortet
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
Unternehmen hat geantwortet
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

Antwort von Sofology - Swindon
Very good customer service and very knowledgeable about the product

Antwort von Sofology - Swindon
Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

Antwort von Sofology - Swindon
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

Antwort von Sofology - Swindon

Antwort von Sofology - Swindon
Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

Antwort von Sofology - Swindon
Very good service from the start a very helpful team of people who were all very knowledgable and polite

Antwort von Sofology - Swindon
Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

Antwort von Sofology - Swindon
My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

Antwort von Sofology - Swindon
Knowledgable on product and services and very friendly .
Good service all round .

Antwort von Sofology - Swindon
Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

Antwort von Sofology - Swindon
Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

Antwort von Sofology - Swindon

Antwort von Sofology - Swindon
Great service & product knowledge. Very welcoming too.

Antwort von Sofology - Swindon
Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

Antwort von Sofology - Swindon
Beautiful customer service the salesman was spot on good knowledge of the product choices he had

Antwort von Sofology - Swindon
We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

Antwort von Sofology - Swindon
Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

Antwort von Sofology - Swindon
From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.
Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

Antwort von Sofology - Swindon
The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

Antwort von Sofology - Swindon
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.