SnapWireless Bewertungen 

I ordered a traceable luggage tag on 15 Nov. According to my ‘SHOP’ app it was returned to sender 2 weeks later (having not been delivered). I left a phone message and sent an email trying to sort out the problem. No response.
I was notified today that the item was delivered on 11 Dec (as a priority) to Eastern Creek NSW. 😩
Not my address. What’s going on Snap Wireless. Very poor!

I recently bought 3 of the new chargers, and gave 2 as Xmas gifts. On my one the wireless charging doesn’t work, The cables work, and the power bank is charged. I contacted company and got a bot which said customer service would follow up. I was sceptical, and originally posted a poor review, but am back to update and amend, they were help and fixed my issue. So, pleased with the product.

Is there anyway of contacting this company? I bought 3 power banks and 1 is faulty and their live chat is unresponsive. It has been 2 days and no one got back to me. I thought they were a good company with ads littered the internet.

the 6 in 1 travel power bank (powerpack universal 2) is very good, comes with different adapters which is great for when you’re travelling overseas. however the battery life itself is a bit poor only lasting 1 and a bit full charge. I had expected a little better but nevertheless a great product!

If i could give this company 0. Do not waste your time. All their business focus is on marketing but have not received any item nor received a refund. It has been close to 3 weeks. Scam.

Love these products
I have bought a few items from snapwireless and I use all of them. No more worries about bringing lots of charging cords away, keeping everything to a minimum. Great website to navigate with really helpful 'how to' videos. I have just bought the car charger and my task today is to install. This will be a great addition.

Absolutely love how I can take this keyring with me anywhere I go. It’s multi-purpose plus I can charge both my Apple and Android device with this

Their products are fine to be fair as I bought couple of products from them already. However, I just like to raise a concern with their website promos. I have joined and participated on their promos and never had the chance to win anything. And today, they have this Black Friday sale. It was mentioned that the first 10 orders will have a refund. I have set an alarm 5 minutes before they initiated the Sale online and I have placed an order just 2 minutes after the launch of their Black Friday sale. I contacted their IG contacts and they told me that I was just right on time when I placed my order and someone will get in touch with me. But come on, its been few hours now and I did not get any calls or been contacted by anyone from their company. I believe these so called promos are just false marketing, I am bit disappointed as I am expecting with a local business can be dodgy with local consumers. They might just pick someone they personally know to get the promo. But this unfair.

Product and service terrible - the Powerpack Slim 2 does not show % for battery charge, which makes it not very useful. The issue I have is they kept telling me there was multiple LED lights that showed 25% increments which was untrue and then the best part of the scam was they charge you $9.95 to return the product but after submitting claim you have to wait for them to issue return details - very poor customer service from an Australian company - don't use them!

I emailed before my trip, regarding, me having ordered a little late before my trip. Asking if shipping would make it before departure. They replied straight away, and would make sure my power banks would arrive in time. And it did. so would recommend SnapWireless.

This power pack holds a good amount of charge, enough to do my phone twice, and is easy to use. I like that it can charge two devices at once - I wish both USBC cables were extendable! Great for travel with the range of power adaptors

It is perfect, exactly what I needed and it is especially ideal if you have just purchased the iPhone Air

I only use Snap since they released the Mag car mount. I have upgraded and added to my tech since then and love their products. I only use snap for all my charging needs.

Perfect travel combination. Quickly charged phone, with at least 2 full charges. Would benefit from a usb-a point to plug in to. Having the 2 usb-c cords was very helpful.

My goods have not arrived. Sold products that I was told was in stock. When it came to delivery suddenly not in stock. No communication from them unless I chase them. Been 7 weeks and no update as to when to expect. Do not use

This is my second Snap Power Bank and i am left disappointed with the second gen. Loved my first one and used it both travelling and at home. I recently purchased another for our recent trip but found it average at best - didn't charge well, was bulky, hard to connect to a power point cos it was so clunky and needed something to support it whilst charging (i was forever looking for books, tissue boxes, face washers etc as props). the first Snap i had, included USB ports which was amazing as i could plug into those and charge on the wall at the same time, this does not include which i wish i had have realised when buying. LOVED the first, but not the second.

Snap ultra slim wireless charger. Charger added a maximum of only 40% charge. Inferior product and very poor customer service. Would rate 0/5 if there was that option.

Sadly very disappointed with the service and products… took weeks to arrive, had to send several emails cause the tracking number I was sent was wrong…
After a month the unit struggled to charge.. it now takes 7days to fully charge… have reach out to their help centre and there slow response and their poor customer support is very disappointing.. I have to now charge with the usb cable…and can no longer use the PowerPoint connection.. meaning the international plugs that where the reason I chose this product are useless… all this at a month old

Also funny how I can’t leave a review on their website no wonder they have so many positive..

Better products and customer service out there

For NZ Customers 1x star, shipment delays ..still no delivery after 3x weeks + and counting.
Ordered product on 24th January 25, shipped from China 3rd February to Hong Kong.
As at 14th February still sitting in Hong Kong awaiting flight assignment for over 10 days.
Another gift that hasn’t arrived in time.
A comparison is I have ordered products from another company and had product shipped from China and delivery in 5 days.