I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... Mehr ansehen
Unternehmen hat geantwortet
Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi
Unternehmen hat geantwortet
Firstly, they described 2 quantity on the order page but delivered only 1 and also changed the quantity on the order page. Secondly, the delivery happened at 10:30 PM that's also unprofessional... Mehr ansehen
Unternehmen hat geantwortet
My experience with Snapdeal was very good 😊👍the product was delivered on time and quality met my expectations the packaging was secure and the overall service was smooth .
6th Floor, Capital Cyberscape, Sector-59, 122102, Gurugram, Indien
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience with Snapdeal was very good 😊👍the product was delivered on time and quality met my expectations the packaging was secure and the overall service was smooth .
Very good service and excellent service....
This is the worst platform...i ordered a book and they haven't given my book yet.There customer helpline number is also unreachable,the site of customer helpline is also not loading.On asking the delivery man,I get to know that they are Not sure if they would serve us the responsibility of reaching the book safely and are saying to come to their hub to catch the order...is it a good service!!!!!Never happened to me in any of the other platforms like Amazon..This was my first order and first impression is the last impression..they destroyed it...even the heads of the service are talking so rudely...kindly not to use this app...#FakeSnapdeal......fakeeeeeee!!!!!!!the app is also not working and showing that the delivery man has arrived and I didn't pick the order which was incorrect..they r delaying the dates of delivery... irresponsible staff..never experienced such a poor experience#FakeSnapdeal

Antwort von Snapdeal
Very poor service, I have ordered 10 days ago and I have not received it yet.

Antwort von Snapdeal
Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

Antwort von Snapdeal
Firstly, they described 2 quantity on the order page but delivered only 1 and also changed the quantity on the order page.
Secondly, the delivery happened at 10:30 PM that's also unprofessional.
Thirdly, they ask for ID proof from the customers if want to return or exchange that is also very weird.
Overall, this was my last purchase on this platform, will never order again.

Antwort von Snapdeal
Ref. : Order no 69880746926
I was very happy with the Snapdeal before but my recent unpleasant experience has totally ruined their image. I never thought that Snapdeal can go to this low level.
They have held my refunds of one product, a T- shirt which has a 7 day return policy by giving the reason for heavy returns. I have ordered a cotton T-shirt in olive color with a typography GIP written on the front but they have sent a polyester fabric solid t-shirt of green chutney color. In other cases, they have sent a blue t-shirt while the ordered t-shirt was green. Whose mistakes are these? Is the customer responsible for these mistakes? If a customer returns these products, how can Snapdeal blame the customer for heavy returns? If the same products were not available, they should say not available but what's the point in sending different products and then to blame the customer and hold their refunds. They can suspend my account for future orders or put a condition of return fees which they shouldn't' but how they can hold current order return refunds which are having 7 day return policy. I have followed up with their customer care also but the same reason gives for heavy returns. Even I have sent the email to the grievance department also but they have not even acknowledged the original email and reminder email also. Even they don't have auto reply facility also.
I will wait for a few days and then going to address my concerns to the consumer forum. But these experience is eye opening for other customers also. Not reliable at all. To cover up their financial losses, they have gone to these low level in holding valid refunds.

Antwort von Snapdeal
What a cheap apps after ordering the product of jeans and now the size is not fit in me so i cancle the product and returned now they didnt acept what a apps woww if ur really reading my message responed snapdeal.com and the product is shown in the image is not same after receiving the product its different improve your apps otherwise delete

Antwort von Snapdeal
Snapdeal is good platform to buy a order an snapdeal provide very good quality i am satisfied from snapdeal servives ²
Experience is very good and environment is very friendly
Good experience and I like it good prizing
Water Bottle quality is good
Bekar aap castomer ko office mai bula ke oder dete hai Ghar tk dilver nhi krte bekar. Hai 👎👎👎👎

Antwort von Snapdeal
snapdeal app is very useless I have not been able to order any courier payment has not been returned for the last 10 days and neither have I received any response can I talk to any agent.This is a very useless and poor app It should be banned 😡😡😡

Antwort von Snapdeal
I purchased a kurta &put cancellation request on 4oct but till now no response is shown neither any contact by agent.no amount is refunded bakwas app

Antwort von Snapdeal
Worst experience ever..
My order return pick up was on 12th September 2025 and it is still not yet picked up by 24th also.
They don't answer the calls nor reply too .

Antwort von Snapdeal
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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