No delivery 3 months after order. No updates. No response to chaser emails. The only update received was an email confirming payment had been processed and proclaiming the item was on the way. 12 w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The shirt did take a while to get here and it missed my grandsons birthday. When it did, the embroidery and the material was very good, the problem was that the sponsor letters peeled off on the first... Mehr ansehen
So, having received my shirts this week, I can wholeheartedly say you will get a quality shirt made of robust materials and as near the original article as can be remembered 42 years ago ..! The stitc... Mehr ansehen
Still no reply, im escalating this in other ways....until they send a refund...disgraceful service, will remove my posts when I have been refunded...otherwise I will be posting a new review weekly
Unternehmensdetails
Vom Unternehmen geschrieben
https://smretro.com/reviews/
Kontaktinformationen
Thailand
- smretro.com
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Das haben sich andere Leute angesehen
SM Retro Rip Off
I want to warn everyone viewing this site not to send them any money. This is a scam site, you will not receive your shirt and will not receive a refund. I purchased a Leeds united
Shirt seven months ago. I’ve been given all sorts of excuses, the last one being that the only person who can solve this is in Hospital and appears to have been since I placed my order. Leeds have more chance of winning the Premier League than I have of seeing this shirt. Sad really as this was a fortieth birthday present for my son. I have repeatedly asked for the shirt or my money back
Please, please, please do not send this rip off company any more money.
Very impressive
Absolutely brilliant Liverpool 1965 FA Cup Final retro shirt. The design is spot on. Accurate details and a proper vintage feel. Quality is excellent and fits well.
BUYERS BEWARE
BUYERS BEWARE. If I could award zero stars I would have done.
I ordered a shirt in September 2025 thinking it was plenty of time for it to arrive before my friend's 60th birthday in December 2025. How wrong I was.
Initially I received a note advising that the order was being sent, however, that it was a "strange system" and that things might not appear to be happening but then it would be "pretty rapid". Then nothing.
When I chased this up I was given various excuses as to why it hadn't been sent ranging from issues with the Thai Post Office "printing USD currency symbols on the labels instead of THB" and then some horse-5hit about "our staff member who deals with any issues with Thai Post is currently in hospital and will be discharged 20 January".
Getting fed up with the reactive excuses rather than pro-active action I have requested my money back. Funnily enough I haven't received it.
If by some miracle posting this will kick their backsides into gear to either send the shirt or refund me my money than I will look to adapt this review but some how I don't think that is going to happen either.
Great shirt
Received the Dundee Utd 1986 home VG shirt. Better than the original. What more can I say, buy it.
Please do not use this company
T shirt ordered in September for an October birthday. Despite many emails it's still not arrived 5 months later.
Requests for refunds ignored. I'm spun a ridiculous set of lies by automated emailssaying the Thai distributor is in hospital and all sorts of nonsense.
A farce of a company don't go near them.
Very very poor service
Retro shirt finally arrived after a three month wait. Apparently one member of staff was off sick which caused this unacceptable delay. A poor excuse in my opinion.
Think twice about ordering unless you’re prepared for a ridiculous wait to receive your item. Communication was poor and no tracking info available despite being promised it would appear.
I certainly won’t be buying anything else from this second rate company again.
Great Quality
Delivery took a few weeks but the shirt quality is fantastic.
Appalling company
Appalling company. Very poor customer service. As other reviews have alluded, this company operates with pure disregard for customers. The model is based on lengthy waiting times and we get this but over the last year it's untenable as a business. Items which took 3 months to arrive previously probably won't arrive at all now. The customer service is now also non existent. They shouldn't be allowed operate as a business anymore.
Very similar experience to others
Very similar experience to others. Ordered shirt 31st July 2025 and since then a host of excuses as to why not received (most around customs and the Thai postal service). Haven't refunded despite request to. It's basically a con.
Shambles
Shambles
Been 8 months waiting for an order.
Everytime I chased they gave a fake tracking ID and Blamed Thai Mail for slow delivery. They have responded with this numerous times and kept saying to wait.
Quite literally £50 lost and Now no response for two months
DO NOT TRUST TO RECIEVE YOUR ORDER
Do not order from here
Do not order from here. I ordered in June 2025 and it’s now February 2026 and still no order or refund. Every time I asked for a refund I am told the item is on its way; I ever got sent a tracking confirmation that said no parcel had been handed over.
Avoid!
Took a bit longer than expected to…
Took a bit longer than expected to arrive but shirt was very good .
Jimmy the Noo
Tracker was no good. Delivery time was longer than I thought. Shirt is spot on.
Do not buy from this site
This company is a scam, I ordered 2 West Ham retro football shirts, all you get is emails saying it's on its way to you, when they can be bothered, a tracking number that does not exist, terrible customer service, very unprofessional, don't get rip off by RM Retro.
Avoid this company you won't receive your item
I would advise anyone to read these reviews and not to order a thing from them! I as it seems many others are a victim of being scammed, the tracking numbers do not work and they give you 2 different tracking links, one doesn't work at all the Thailand post one won't load, the track 17 says the tracking number submitted can not be found as so many others have reported. I have tried 3 times now to contact SM Retro and they will not reply.
Avoid at all costs ! I have reported this to my bank as a scam site and worst case I've lost £41.00 and should of read the reviews first.
Non existent communication, dubious tracking numbers and no goods either!
I have been waiting for 2 shirts since October. Had emails supposedly saying they are on the way. Postage tracking numbers do not work or even exist. Contacted twice for updates and advice. Silence.
In short, Avoid.
The shirt arrived on time
The shirt arrived on time, is beautiful and was well packaged. Great value too.
Middlesbrough 1978-79 Home Shirt
I would easily say this is the best retro shirt ever. Outstanding quality.
Do not use this company
Do not use this company! It is 100% a scam company. After ordering an item in June 2025, I have still not received this order. After back and forth communication, which never came to any clear conclusion from the company, I decided to contact my bank. They looked into the company and confirmed it is a scam company. My bank then refunded me the money. Protect your money and do not use this company!!
I placed an order on the 19th of…
I placed an order on the 19th of October 2025 for an England retro jersey and paid for it immediately. It was supposed to be a present for my son for Christmas 2025 as he likes England.
But till date there has been no reply , and it has strained my patience to the limit as there’s no reply to my emails and no update of when the jersey would be delivered. Till date it’s been almost 3 months since the order was made.
This company is a scam. They take your money but have no answer to your queries to your questions. It’s such a shame with a good website but a horrible attitude. I strongly urge people not to fall for their scams and buy elsewhere. Thankfully I only lost 39.99 gbp.
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