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SmoothRed Bewertungen 216

TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

SmoothRed put together a 17 day trip for us. They did a fantastic job. Every aspect of the trip was thought through. Hotels in the perfect locations and transportation that worked really well. Well th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The ease with which we were able to travel from one place to another was very important to us. Everything was well planned out ahead of time, eliminating a lot of undue stress. Our hotel arrangements... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our trip met all our requirements, with a beautiful hotel, excellent restaurants, a great day sightseeing and wine tasting and a totally smooth experience. Purpose built and tailored to our budget.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

SmoothRed was fantastic to work with. We were planning a unique trip to Italy and they helped us have the experience of a lifetime. The planning was meticulous and well-thought out on their part and e... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro
  2. Anbieter von Kulturreisen
  3. Stadtrundfahrtenveranstalter
  4. Reiseveranstalter
  5. Reiseanbieter

Vom Unternehmen geschrieben

For over two decades, SmoothRed have been creating tailormade wine holidays and bespoke travel experiences. With over six generations’ worth of experience and connections in the wine industry, we specialise in wine travel and custom journeys around Europe and South America, tailored to each and every individual client. Our success is rooted in the lasting relationships we've cultivated with winemakers, local guides and trusted suppliers. By partnering with those who share our passion for travel, we're able to provide exceptional service and create seamless experiences with 24/7 support. To learn more, please visit www.smoothred.com

Book with Confidence

24/7 Support and Financial Peace of Mind

Our team of 20, speaking 12 languages, offers 24/7 support while you're abroad with a premium concierge service. Additionally, all our experiences with flights are ATOL protected and we're members of ABTA, the leading travel industry association.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

216 Bewertungen

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Bewertet mit 5 von 5 Sternen

SmoothRed put together a 17 day trip…

SmoothRed put together a 17 day trip for us. They did a fantastic job. Every aspect of the trip was thought through. Hotels in the perfect locations and transportation that worked really well. Well thought out excursions with excellent guides. They really thought of everything and included our input as the trip was created. Will use them again.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our trip met all our requirements

Our trip met all our requirements, with a beautiful hotel, excellent restaurants, a great day sightseeing and wine tasting and a totally smooth experience. Purpose built and tailored to our budget. Thank you

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Judith,

Thank you so much for your review! We're grateful to you for taking time to write about your trip.

We're delighted to hear that the trip met all of your expectations with fabulous highlights along the way that fit your budget and was exactly what you were hoping for.

Thank you again and we can't wait to help plan your next SmoothRed adventure!

Best wishes,

Phoebe, Andreea and the SmoothRed team

Bewertet mit 5 von 5 Sternen

A First Class Trip

The ease with which we were able to travel from one place to another was very important to us. Everything was well planned out ahead of time, eliminating a lot of undue stress. Our hotel arrangements were excellent and we were always greeted by a friendly staff. It was also comforting to know that we could reach a Smooth Red staff member in an emergency if we needed to. The app we were given provided us with all the necessary and helpful information that we needed for the entire trip. We will certainly make future travel arrangements with them.

18. April 2026
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Antwort von SmoothRed

Hi Carole,

Thank you so much for your glowing review! We really appreciate you taking the time to write about your experience.

It's great to hear that the pre-planning all helped to ensure you could enjoy a stress-free trip and that you enjoyed all the hotels and arrangements we made for you. We are all very proud of our travel app so it's great to hear that this was a highlight for you and made the logistics of travelling even easier.

Thank you very much for the recommendation and we can't wait to help plan your next SmoothRed adventure!

Best wishes,

Phoebe, Carola and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Trip of a lifetime

SmoothRed was fantastic to work with. We were planning a unique trip to Italy and they helped us have the experience of a lifetime. The planning was meticulous and well-thought out on their part and easy on ours. They were immediately responsive to all requests. All their suggestions were excellent, from restaurants to hotels to tour guides. Highly recommend.

18. April 2026
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Antwort von SmoothRed

Hi Lenora,

Thank you so much for taking the time to leave such a lovely review! It was such a pleasure working with you to create the trip of a lifetime to Italy for your family.

We're so glad that we were able to bring this to life for you and that you enjoyed all the planning and suggestions we put into your itinerary. It's great to hear that all the details were appreciated and came together seamlessly.

Thank you for the recommendation and we look forward to helping plan your next adventure!

Best wishes,

Phoebe, Carola and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Wonderful visit to the Loire Valley

This was our third trip with SmoothRed and we continue to be impressed by the quality of the itinerary and the local guides and operators. On this trip we explored the Loire Valley with chateau visits, three days of winery visits and touring. It's so nice when the plan exceeds your expectations. Every guide, driver, and reservation was on time and executed beautifully.

11. April 2026
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Antwort von SmoothRed

Hi Greg,

Thank you so much for such a lovely review! It's great to hear that you enjoyed another amazing trip with SmoothRed and that the Loire Valley exceeded your expectations.

We're glad everything went smoothly and can't wait to help plan your next adventure!

Best wishes,

Magda, Carola and the SmoothRed team

Bewertet mit 5 von 5 Sternen

An outstanding Burgundy trip

An outstanding Burgundy trip, perfectly organized from start to finish. Many thanks to Marieke and Carolina for being such attentive and supportive points of contact throughout the planning. The hotel selection and wine tastings were exceptional, and a special thank you to our guide Alexandre for his knowledge, enthusiasm, and kindness. A truly memorable experience. I look forward to traveling with SmoothRed again.

1. Oktober 2025
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Antwort von SmoothRed

Hi Adel,

We're so glad to hear you had such a fantastic trip to Burgundy! Thank you so much for taking time to leave a review.

It's great to know that the hotel choices and tastings exceeded expectations and we will certainly pass on your lovely feedback to Alexandre.

We're already looking forward to your next trip!

Best wishes,

Marieke, Carola and the SmoothRed team

Bewertet mit 5 von 5 Sternen

HOLIDAY OF A LIFETIME

From the moment we set out, the itinerary unfolded seamlessly.
Antarctica, of course, was beyond anything we could have imagined. The expedition team’s expertise, enthusiasm, and attention to detail made every landing and Zodiac excursion feel both safe and thrilling. Standing amid vast ice fields, watching penguin colonies bustling with life, and cruising past monumental icebergs were experiences that will stay with us forever. The ship itself was exceptionally comfortable, and the crew created an atmosphere that was warm, welcoming, and impeccably well organised.

In Patagonia, the combination of dramatic landscapes, knowledgeable guides, and superbly chosen lodge gave us a deep appreciation for the region’s wild beauty. Whether we were hiking among towering granite peaks, watching condors circle above the steppe, or simply enjoying a quiet moment by a glacier-fed lake, each day offered something unforgettable.

In short, “holiday of a lifetime” is the perfect expression of our remarkable adventure. Thank you for shaping a journey that not only met our expectations but far exceeded them. We returned home with hearts full, minds enriched, and memories that will last a lifetime



13. November 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Tom,

Thank you so much for taking the time to leave such a lovely review! We are so glad to hear that this 'holiday of a lifetime' surpassed all of your expectations.

It's great that the seamless travel arrangements allowed you to simply sit back and enjoy each incredible encounter with nature among some of the world's most incredible landscapes and that we were able to bring this to life for you.

We can't wait to help you plan your next adventure!

Best wishes,

Chris, Andreea and the SmoothRed team

Bewertet mit 5 von 5 Sternen

SmoothRed arranged a full itinerary for…

SmoothRed arranged a full itinerary for our special anniversary tour of South America and we were astonished at the detail and attention they spent on making it a memorable trip. They chose fabulous hotels and organized a full selection of fascinating guided tours of real interest and their system always seemed to be a step ahead of our progression through the itinerary. Astonishing level of personal attention and things went utterly smoothly - it was magic and marvelous. V well done!

1. November 2025
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Antwort von SmoothRed

Dear Roger & Rosie,

Thanks very much for writing such a lovely review about your trip through South America. We loved looking at the photos you sent across in The Atacama & The Iguazu Falls; it certainly looks like you had a fabulous time.

We're so pleased that you've created such special memories and would love to help you plan another adventure soon.

Best wishes,

Chris, Carola and the SmoothRed Team

Bewertet mit 5 von 5 Sternen

Brilliant tour of Uruguay vineyards

For years, we'd planned to go to Uruguay specifically to drink Tannat wines, but it hadn't happened for a lot of reasons including our total ignorance of South America. Then I came across Smooth Red, got in touch, and they organised everything. Beautifully. The vineyards were great, the accommodation was great, the drivers were great, the food and wine were great. You can see a pattern here. The only thing that wasn't great was the weather and I can't justifiably blame them for that! Thank you, Smooth Red for a truly memorable week.

20. Oktober 2025
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Antwort von SmoothRed

Hi Claire,

Thank you so much for leaving this wonderful, 5-star review of your trip to Uruguay!

We're delighted to hear that you loved everything from the vineyards to the hotels, the drivers to the food. This is such an exciting South American destination and we're so glad that your trip exceeded expectations.

Whenever the time is right, we're here and ready to craft your next SmoothRed adventure!

Best wishes,

Chris, Carola and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Road trip through Spain

Jack and team curated a fabulous trip for us to Spain. We discussed how we liked to travel and what we hoped to see and do while there, and they did not disappoint! Highly recommend! The app provided to follow all details was A+ quality, which made it even better.

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Kim,

Thank you so much for taking time to write this lovely 5-star review! We're so glad that you had a great time on your adventure through Spain.

We love getting to know what each of our clients wants out of a trip, so we're always happy to hear that we delivered exactly what you hoped for. Our app is a point of pride for us, so we're glad that you felt it was helpful and made for a seamless journey.

Whenever you're ready, we're looking forward to helping plan your next adventure!

Best wishes,

Jack, Andreea and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Outstanding trip to Italy's wine country

We just got back from an outstanding trip to Italy's wine country. The SmoothRed team put together an excellent itinerary that far exceeded our expectations. We had a great time and every detail the team put together was carefully thought through, and ran flawlessly.

27. September 2025
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Antwort von SmoothRed

Hi Tony,

Thank you so much for taking the time to leave this glowing, 5-star review!

We're so glad to hear that you and your group thoroughly enjoyed your trip through Italy! It's great to hear that every detail came together to create an exceptional experience.

Whenever you're ready, we're looking forward to crafting your next SmoothRed adventure.

Best wishes,

Marieke, Eugenia and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Thank you Jack and Smooth Red

The itinerary and the progression of the trip was in perfect order.

Porto was beautiful and the ancient areas so interesting. The people in Porto are about the kindest people we have ever experienced.

The hotel was very good. Perfect location. The breakfast was great as they would cook what you would like.
Igor our tour guide fantastic! Duoro valley was the highlight maybe two days there which includes a night stay. The extra day in Porto wasnt necessary.

Thank you for the down days throughout the trip.

San Sebastián maybe hands down the most beautiful place we’ve ever been. The hotel exceeded the Fairmont's and Ritz’s we have stayed in. Incredible.

The Spanish Basque Country side was spectacular. The day at the pig farm over the top. Loved it loved it!

All the guides were perfect. Sincerely. Kind, knowledgable, fun, interesting, etc etc….

Finally Bordeaux, how amazing. Everything we saw , experienced, especially the cooking class, perfect.
Maybe a winery on the left bank, but I prefer more cab blend so a little biased.

All the restaurants were exceptional. We really never had even an average meal the entire trip.

You prepared and arranged everything beyond what we have ever experienced.

Thank you again and when we are ready for another adventure we will reach out to you.

26. September 2025
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Antwort von SmoothRed

Hi Jesse,

Thank you so much for your kind words. It’s wonderful to hear how much you enjoyed your trip through Porto and the Douro Valley, San Sebastián and Bordeaux!

We’re thrilled the hotels, guides, and culinary experiences exceeded expectations, and that the pig farm day was such a standout experience. Your thoughtful feedback means a lot to us and we will pass it along to our guides and hotel partners.

We can't wait to help craft your next adventure when the time is right!

Best wishes,

Jack, Andreea and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Bordeaux Visit

Strong hotel and restaurant choices. Well organised. Good app. Service when needed mid holiday. Good high end service.

26. September 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Andy,

Thank you so much for your review! We’re so pleased you enjoyed Bordeaux and appreciated the hotel and restaurant selections. We take a lot of pride in our travel app and it's great to hear you found it helpful.

We always aim to deliver a seamless experience for our clients and look forward to helping plan your next adventure!

Best wishes,

Jack, Matias and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Superb week in the Basque Country

Just back from a lovely week in the Basque Country. It was our first time using Smooth Red but we wanted a high quality tailored trip with an emphasis on Food and Wine and Smooth Red delivered in spades.

A big shout out to Jack who helped us put the trip together and was on-hand throughout and to the back-office team who made it all happen.

The local guides and winery tours were excellent, the transfers went without a hitch and the hotels were amazing. The Marques de Riscal hotel is an architectural marvel and well worth spending a couple of nights in and San Sebastián was a foodie and cultural revelation - We absolutely loved it. Thank you.

Having been converted to Smooth Red we are now counting down the days to our next trip to Argentina and Chile in the Spring of 2026

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Phil,

Thanks so much for taking the time to leave us such a glowing review, we’re delighted to hear you had such a superb week in the Basque Country! It's always fun to plan a trip with that perfect blend of food, wine, and culture.

We’ll be sure to pass on your kind words to our guides and partners — it's great feedback for us and they’ll be so pleased to hear they helped make your experience memorable. Marqués de Riscal in particular is an absolute showstopper and we're glad you loved it.

We're already looking forward to your next trip to Argentina and Chile in the spring!

Best wishes,

Jack R, Jack S and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Smooth Red is incredible!

From planning, to execution and follow-up, Smooth Red was meticulous in providing the highest quality service. Jack listened to our preferences and worked with me to create our very special, curated trip . Matias ensured no detail was overlooked. Our local guides were so knowledgable, personable and absolutely wonderful . Our drivers were highly professional and punctual. Smooth Red monitored every step of our trip and kept in contact. Smooth Red is incredible!

25. September 2025
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Antwort von SmoothRed

Hi Joanne,

Thank you so much for your lovely five-star review! We’re thrilled to hear that your trip was so special and seamless from start to finish. It was a real pleasure working with you to bring your vision to life, and we’re so glad you felt supported every step of the way.

We’ll be sure to pass on your lovely feedback to our guides and drivers, too.

Looking forward to helping you plan your next SmoothRed adventure!

Best wishes,

Jack, Matías and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Wonderful vacation!

Smooth Red put us in wonderful properties during our UK vacation, especially on Isle of Skye and in Oban. They also handled a problem with our rented automobile, which saved us from having to worry with it ourselves. Using Smooth Red saved us countless hours both before and during our vacation.

25. August 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Sally,

Thanks so much for your kind words! We're thrilled you enjoyed your Scottish adventure and that the Isle of Skye and Oban exceeded expectations. It's also great to hear that you loved all of your hotels throughout your journey. We're so glad that we could take the stress out of the car issue too — that's exactly why we're here.

We look forward to planning your next adventure!

Best wishes,

Ryan, Harry and the SmoothRed team

Bewertet mit 5 von 5 Sternen

Family trip to London & Paris

Everything about our experience with SmoothRed was stellar. When we were planning the trip, Marieke met with me multiple times to hear about our interests and preferences and went through several iterations of an itinerary to be sure we got to do and see everything we wanted. The handover to the Client Experience Team (led by Eugenia for our trip) was seamless, and they perfected the details - down to making dinner reservations for us each night at a variety of restaurants. The app was amazing - keeping all of our information in one, easy-to-access place. We had several dinner reservations that were canceled on our trip, and the SmoothRed team quickly booked new reservations and updated the app for us. Our experiences on vacation were wonderful - every tour and suggestion was great. We could not have been more pleased with SmoothRed and will definitely use the company again for future travel!

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von SmoothRed

Hi Sarah,

Thank you so much for your kind words! It was such a pleasure working with you to shape this trip into something truly special and we love that you felt everything worked seamlessly. We're so glad that you enjoyed our travel app and that it made the experience easier for you on the go.

Knowing that every tour and recommendation hit the mark means the world to us. We’re so glad that your experience was everything you hoped for (and more!), and we can’t wait to help you plan your next adventure.

Best wishes,

Marieke, Eugenia and the SmoothRed Team

Bewertet mit 5 von 5 Sternen

France wine country

Our trip through various regions of France was very well coordinated and well planned out by the SmoothRed team. Hotels were great, the transfers were seamless and the trip choices were well thought out. Would definitely use them again.

15. Juli 2025
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Antwort von SmoothRed

Hi Harry,

Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your trip through France and that everything went according to plan. It's great to know that you found the hotels, transfers, and trip choices to be excellent.

We look forward to helping you plan your next adventure!

Best wishes,

Ryan, Carolina and the SmoothRed team

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