Have ordered twice now from Smiths, easy to order, pricing spot on and delivery was bang on the money….infact the second order was delivered a day earlier than planned which actually suits me because... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Have ordered twice now from Smiths, easy to order, pricing spot on and delivery was bang on the money….infact the second order was delivered a day earlier than planned which actually suits me because... Mehr ansehen
Unternehmen hat geantwortet
I’ve never experienced a company that takes on an order before providing the bill first. Their game is to provide a cheap/decent outlay for goods, then take on the order without providing charge... Mehr ansehen
Unternehmen hat geantwortet
Over the course of this year I’ve ordered several different products from Smiths on multiple occasions. Every time, without fail, the goods have been excellent and their customer service is second to... Mehr ansehen
Unternehmen hat geantwortet
Having first checked that the goods could be delivered within 2 days for a time critical use, the order was placed. When the goods did not arrive I chased up with Smiths. The manager repeatedly chased... Mehr ansehen
Unternehmen hat geantwortet
A Timber Merchant You Can Trust! Smiths Timber Merchants Ltd based in Newark has been established since 1862, specialising in selling timber and other building material. We offer free local delivery with no minimum order amount! We’ll deliver your order just where you want it! straight to your home, or to a neighbour, whatever’s easiest for you. Just let us know when you order. (Excludes 60L Compost, 20L Top Soil, 50L Bark & 40L Farmyard Manure) Need things cut to size, no problem. We have a workshop on site to get it right for the job. You can place your order online, have us approve it and either collect or get it delivered. We Also offer mail order on some of our fantastic products. Simple and efficient. Get started today!"
Appleton Gate, NG24 1LJ, Newark, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Super, friendly service with free local delivery even for my small order. Delivered early on the specified day. Will definitely use again!

Antwort von smithstimber.co.uk

Antwort von smithstimber.co.uk
We were looking for a specific gate and side panel and found just what we wanted online at Smiths. Messaged to ensure they were in stock as we needed asap. Tom messaged straight away to confirm they were so we ordered them. The delivery arrived even before an email advising they were on the way!
Our contractor arrived to install them and sadly there was a part missing from the latch accessory. I messaged Tom to advise and he immediately offered a refund to cover the cost of latch which was so much easier than having to wait for a replacement and pay for another day of installation charge
Problems obviously do occur but I was very impressed with Tom’s service and professionalism.
Would absolutely recommend them

Antwort von smithstimber.co.uk
Brilliant communication no hassle delivered on time fences brilliant thank you

Antwort von smithstimber.co.uk
Having first checked that the goods could be delivered within 2 days for a time critical use, the order was placed. When the goods did not arrive I chased up with Smiths. The manager repeatedly chased up the delivery agents but when all hope was gone he jumped in a wagon and delivered them himself. All the way from Newark to Birmingham. Never before experienced such dedication. Thank you Robert.

Antwort von smithstimber.co.uk
Great service, really quick turn around and delivery! Will definitely be using this company again for my MDF! Thanks soo much!

Antwort von smithstimber.co.uk
Ive been using Smiths Timber for a few years. They are always really helpful and deliver my order with no issues.

Antwort von smithstimber.co.uk
Always friendly and happy to give advise. The delivery service is brilliant and prices compare well to other places. Would highly recommend.

Antwort von smithstimber.co.uk
Very quick free delivery. Very polite helpful staff, I would order from you whenever I need garden supplies. Thank you.

Antwort von smithstimber.co.uk
Message on friday Confirm the order for Monday after 9am waited all day no timber no reply to my message not professional at all could have message me saying can't do it or something like that price change when message them so except that Tuesday got back to me tried charging more so cancelled the order

Antwort von smithstimber.co.uk
I’ve never experienced a company that takes on an order before providing the bill first.
Their game is to provide a cheap/decent outlay for goods, then take on the order without providing charges for delivery. Extortionate delivery charges are then added post-order, massively inflating the price to be paid.
I cancelled the order clearly, after being charged over twice as much for delivery as the goods themselves! Delivery was £117.60. Delivery from other sites that actually quote their charges…£30.

Antwort von smithstimber.co.uk
I only found out your delivery fees after I had to order the product and setup an account, and then it was way to expensive. Waste of my time.
I feel I have to add this, as after my message above, Smiths Timber messaged saying: "Thank you for your review. We appreciate your feedback and have taken onboard your comments." I was very impressed by this, and thank you for being open to feedback. I have adjusted my score to 4. Well done :)

Antwort von smithstimber.co.uk
Delivered when advised
Driver dropped the bags without any problem just where I wanted
Excellent service from Smiths as before
Will definitely be ordering again

Antwort von smithstimber.co.uk
Brilliant service as always and happy to place the delivery where it is needed

Antwort von smithstimber.co.uk

Antwort von smithstimber.co.uk

Antwort von smithstimber.co.uk
Easy to use website chaps who delivered the timber really nice friendly and helpful

Antwort von smithstimber.co.uk
my experiance is that they are polite friendly and profesional easy to talk to and understand ordering of line i found easy delivery good and promp and friendly drivers

Antwort von smithstimber.co.uk
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