Smithersofstamford Bewertungen 

29
TrustScore 4 von 5

4,1

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve been searching all over London for furniture and vintage pieces, and eventually came across Smithers in Shoreditch. Ended up buying a beautiful blue neon sigh, a real vintage one from around t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Beautiful Custom Neon Sign We ordered a custom pink LED neon sign for our granddaughter’s bedroom here in London and absolutely love it. It was made specially for her birthday, arrived in roughly t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Smith Of Stamford claim to be both the designers & manufacture of all item they sell. However large number of item on their website are listed on other sites for less than they are charging. I hav... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I spent weeks trying to find a decent neon sign for my salon. Tried a couple of other companies first and honestly the quality was awful – flimsy acrylic, lights flickering, and one even turned up... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


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4,1

Gut

TrustScore 4 von 5

29 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,1

Alle Bewertungen

(29)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We had an excellent experience with…

We had an excellent experience with Smithers creating a custom marble table, and we appreciate everything about the final product. Communication was easy and direct; they responded to all messages instantly via WhatsApp and answered everything, even the stupid questions.

The marble table took 3 months which I think is about normal for custom furniture, so we were fine waiting for what we eventually saw was a really great final product.

The 5-star rating really goes to Nick Smith since the customer service he provided was just incredible. The craftsmanship also provides incredible quality and great detail. Now that we have this table, we are also really glad we found Smithers through Homes & Gardens.

We definitely would like to recommend them since they really are a great to work with furniture company.

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Smith Of Stamford claim to be both the…

Smith Of Stamford claim to be both the designers & manufacture of all item they sell.
However large number of item on their website are listed on other sites for less than they are charging.
I have emailed them about this, but still had no reply from them. Glad I did more research before I purchased for them I saved 30% on their price.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

We take all feedback seriously and always strive to provide a fair and transparent service. However, this review does not reflect a completed customer experience. The reviewer contacted us via email offering to sell his items to us, and after we politely declined to proceed with a purchase from him, so they left this review.

The reviewer did not purchase or receive any of our products or services, so the claims made in the review are misleading and do not accurately reflect our business. We welcome genuine customers to contact us directly with any inquiries, and we are always happy to provide full information and support to anyone considering a purchase.

Bewertet mit 5 von 5 Sternen

ordered a bunch of gifts and a few…

ordered a bunch of gifts and a few vintage games from this shop Everything showed up in great shape, packed nicely, and arrived in a week. I’ve got all my goodies lined up for Christmas now and couldn’t be happier. smooth experience.

13. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed with the communication…

Very impressed with the communication from start to finish. We ordered a custom item made to order, it took around 8 weeks to build and about 2 weeks for delivery, which is exactly what they told us.

The item is absolutely phenomenal. This company Smithers really can make things! I’ll definitely be ordering more.

14. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve had a really good experience with…

I’ve had a really good experience with Smithers. Delivery was fast and everything arrived well packed. Communication by email was fantastic, every question was answered quickly and clearly. The product quality is awesome and exactly what I was hoping for. I’ll definitely be back for more.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a real glass neon sign made by…

I had a real glass neon sign made by this company and the attention to detail was excellent. Very impressed with the quality and communication throughout. I’ll definitely be ordering for our business again. Thanks.

15. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hello Alex and thanks for the kind review on the bespoke neon sign we made from you. See you again soon

Bewertet mit 5 von 5 Sternen

I’ve been searching all over London for…

I’ve been searching all over London for furniture and vintage pieces, and eventually came across Smithers in Shoreditch. Ended up buying a beautiful blue neon sigh, a real vintage one from around the 1950s (as Nick explained). The price was fair quality is spot on, and sing looks pristine after their restoration work.

Customer service was great too. Proper friendly, helpful, and they actually know their stuff instead of giving scripted answers. Really pleased with the purchase and the experience overall. Happy to recommend them

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

hi thank you for your kind review on our neon sign, we hope too see you real soon best wishes Smithers

Bewertet mit 5 von 5 Sternen

Beautiful Custom Neon Sign

Beautiful Custom Neon Sign

We ordered a custom pink LED neon sign for our granddaughter’s bedroom here in London and absolutely love it. It was made specially for her birthday, arrived in roughly two weeks, and the quality is outstanding. It gives off a gorgeous glow and she was over the moon with it. Brilliant service from start to finish – thank you

1. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m in Texas and ordered a life size…

I’m in Texas and ordered a life size gold plated skeleton from Smithers. I was a little nervous about shipping something that crazy all the way here, but honestly, these guys are absolute professionals. It didn’t just turn up in a box it arrived in a wooden crate that looked like a mini coffin, and I loved it.

The attention to detail was insane. They even had a little spirit level attached so you could tell if the crate had been dropped during shipping. Who does that? Only people who truly care about their products.

Everything arrived perfect and exactly how they promised. If you want something unique and conversation-worthy, Smithers is the place. I’ll definitely be ordering again

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

hi we are happy the ornament got to you ok, see you again real. soon

Bewertet mit 5 von 5 Sternen

Really happy with the service from this…

Really happy with the service from this company. They kept me updated on my order, delivery was fast, and the whole process was a great shopping experience all around. Thank you. I’ll definitely be ordering again in the future.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hi Ryan thank you for your review

Bewertet mit 5 von 5 Sternen

Best purchase!

We purchased a carved wooden letter “A” from Smithers and honestly couldn’t be happier. The piece is beautifully made from reclaimed wood and looks fantastic on the wall. The attention to detail is amazing — you can tell it’s been properly crafted, not mass-produced.

Delivery was fast, communication was excellent, and the whole experience felt smooth and professional. I’ll definitely be recommending this company. Thank you!

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hi thank you for your review we aim to please everyone

Bewertet mit 5 von 5 Sternen

I found the best seller

I spent weeks trying to find a decent neon sign for my salon. Tried a couple of other companies first and honestly the quality was awful – flimsy acrylic, lights flickering, and one even turned up with scratches.

Found Smithers by chance on Google and the difference was night and day. The design options were brilliant, communication was quick, and the sign they made for me is stunning. Proper bright, clean finish, and feels like it’s built to last.

It’s easily the best neon sign I’ve ever bought. Looks amazing in the shop window and customers mention it all the time. I’ll definitely be ordering another one soon. Highly recommend

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hi pm, thank you for your review on the custom sign we made for you

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS!!!!!

3. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hi DreaminChanel,

We’re very familiar with who you are, this review isn’t from a customer but from a company we previously worked with called Ranker’s Paradise. We exchanged £10,000 worth of SEO work with them, which unfortunately resulted in a major loss of traffic to our website (around 50%). After our genuine negative review of their poor service last week, this appears to be a retaliation.

To be clear, you have never purchased any of our products or used our interior design services. Smithers of Stamford is a long-standing design brand that’s worked with clients such as Tiffany & Co., Starbucks, and Sotheby’s and we take pride in our reputation for quality and professionalism.

We’ve reported this review to Trustpilot as fraudulent and will continue to protect our business from false feedback.

Kind regards,
Nick Smith
Founder, Smithers

Bewertet mit 5 von 5 Sternen

Bought a set of 3 climbing men great…

Bought a set of 3 climbing men great communication fast postage highly recommend these guys

19. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Hi and thank you for your positive review on our retro ornament the climbing men, we hope too see you again soon best wishes smithers

Bewertet mit 5 von 5 Sternen

Awesome customer service

Awesome customer service. I had to return one thing because as always, I didn't check the measurements before ordering and the bar stool is bigger than I expected. My email was dealt with so quickly. They sorted out the return process very efficiently. I would definitely shop again

12. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Thanks so much for your kind words!
We’re really glad we could help get the industrial bar stool collected and refunded quickly for you. Returns are never fun, but we always aim to make the process smooth, fast and stress-free – even when measurements catch us out!
It was a pleasure sorting this for you within a few days, and we’d love to welcome you back anytime. Smithers Team

Bewertet mit 5 von 5 Sternen

Good service and advice given via…

Good service and advice given via emails, rapid delivery for quality goods. Would use again.

1. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Thanks so much for the great feedback! We're really happy to hear everything went smoothly and that you were pleased with the quality and fast delivery. Our team works hard to respond quickly on email and give proper advice, so it's great to know it made a difference.
We’d love to help you again anytime, thanks for choosing Smithers!

Bewertet mit 5 von 5 Sternen

Action figures

Great customer service I brought some really nice action figures

18. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Smithersofstamford

Thanks for the great positive review! We're glad you were happy with the customer service and the action figures you purchased. Appreciate you choosing Smithers, hope to see you again soon in our retro gift store

Bewertet mit 5 von 5 Sternen

purchased my 3 piece sofa…

purchased my 3 piece sofa recently.everything from the purchase to the assemble was great.the gentleman joshua did a phonemenal job and i will definitely be back again

23. Mai 2024
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Antwort von Smithersofstamford

Thanks so much for the review! We’re really pleased you’re happy with the new 3-piece vintage-style sofa. Joshua will be chuffed to hear he got a mention — he takes a lot of pride in making sure everything is delivered, assembled and looking spot-on.
Appreciate you choosing Smithers, and you’re always welcome back any time.

Bewertet mit 1 von 5 Sternen

Awful service

Awful service. Sent clock that did not work in the middle of January. Despite several e-mails still awaiting a refund

7. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ordered sitting bulldog on 31st…Poor Service

ordered sitting bulldog on 31st December 2023, was sent wrong item.Had numerous contact with Nick and eventually return of the item was arranged. I have contacted them twice for refund and still waiting. At the price of the item i would have expected better customer service. extremely disappointing experience.Poor service from the start.

24. Januar 2024
Bewertung ohne vorherige Einladung

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