Misleading Advertising
I strongly object to their misleading advertising. They claim clefts are painful. This is definitely not true. There is no pain associated with a cleft lip and/or palate. My son (who is now 42) was born with a cleft of his lip and palate, and yet he was a happy baby. We had to feed him with a plastic bottle that allowed us to squeeze the milk into his mouth as he was unable to suck. Smile Train’s TV adverts are preying on viewers by leading them to believe clefts cause pain. This is disgraceful and they need to be taken to task for misrepresentation.








