SmartWork Bewertungen 122

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been working with SmartWork for the past year and have found them to be super responsive to my queries. The organisation is professional in their admin/website and their payment workflows are e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They are no-nonsense type of organisation and are ever reliant. They conduct themselves professionally very well and there are no surprises or hidden charges when you get your first pay-check. The pay... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After getting of to a shaky start, Smartwork stepped it up several gears, not only did they sort out my tax issues from my previous Umbrella but they then ensured I was in the correct tax band. Would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I found Smartwork a professional organization, always promptly responded to my enquiries. The business manager Edward Miller was very helpful from day one. Staff were friendly, prompt and polite. I r... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lohnbuchhaltungsdienst

Vom Unternehmen geschrieben

SmartWork launched in 2002 with the vision of creating an umbrella solution where contractors can enjoy the benefits of working on their terms. Our designated business managers provide a truly personal service taking care of all things admin-related, so our contractors can focus on what they do best. In the past 20 years, we have gone on to become one of the leading umbrella companies in the country. With our expanding employee base and our long-standing relationships with recruitment agencies throughout the UK, we have become respected members of our industry and achieved FCSA and APSCo accreditations for our service compliance.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

122 Bewertungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

SmartWork is by far the best umbrella…

SmartWork is by far the best umbrella company I've worked with! Ed Frost has been a constant source of support, always there to assist whenever I need help. His swift responses and professionalism are top-notch. I always get paid on time, and their service has been flawless. Highly recommend SmartWork to anyone looking for a reliable umbrella company!

23. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Taiwo, for taking the time to share your experience. We're thrilled to hear that you were pleased with our services.

Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant. Did exactly what was needed. I've used a number of umbrella's in the past, all have had their problems, with SmartWork there were none.
Keep it up people.

30. August 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for the excellent review. We're glad we could provide the problem-free service you needed.

Bewertet mit 5 von 5 Sternen

A+ service, would recommend

I've been with Smartwork for two separate stints as a contractor and have only good things to say. My tax is taken care of for a small fee, there's a workplace pension, and I've been paid on time every week without fail. I wouldn't hesitate to return in future.

25. September 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Darren, for the brilliant review. We hope to have you back with us again in the future.

Bewertet mit 5 von 5 Sternen

I was extremely pleased with SmartWork…

I was extremely pleased with SmartWork right from onboarding to leaving my contract role. Everyone at SmartWork is professional yet friendly. I am particularly thankful to Ed Frost who was very helpful throughout my tenure. Thank you all!

6. September 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

You're most welcome, Alok. We're delighted to hear you were happy with our services. Thank you for the excellent review.

Bewertet mit 5 von 5 Sternen

Smart work has provided excellent…

Smart work has provided excellent services. I have great support from Neil Kane.

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for the excellent review. We appreciate you taking the time to leave one.

Bewertet mit 5 von 5 Sternen

Professional service

Very professional, efficient service I would highly recommend and would definitely use again for my next umbrella assignment.

16. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Juie; we'd love to see you back with us in the future.

Bewertet mit 5 von 5 Sternen

Friendly, efficient, recommended.

SmartWork are one of the good guys in the umbrella world. I've had great service from them for the last 2 years. Signing up was smooth, I've always been paid on time, fees are reasonable, and my business manager (Ed Frost) has always been on hand to answer questions or troubleshoot small issues quickly and efficiently. Wouldn't hesitate to recommend them.

31. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for your recommendation, Matt. We're glad you enjoyed working with us. It's always a delight to receive such great feedback on our team's efforts.

Bewertet mit 5 von 5 Sternen

Smartwork have been very professional…

Smartwork have been very professional and responsive throughout my time of working with them.
I was always paid the right amount & on time. Very happy with the service.

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Karen, for taking the time to leave such a lovely review. We appreciate you choosing SmartWork.

Bewertet mit 5 von 5 Sternen

Smartwork and their team were…

Smartwork and their team were professional from the beginning. I changed umbrella companies after a contract, the engagement and setup process was seamless, and all information is on their easy to use portal. I was always paid on time without any issues. As a contractor within IR35 they offered a great service at a cheaper price. Highly recommended.

27. März 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for your recommendation, John! We're delighted to hear that our service was able to meet your expectations.

Bewertet mit 5 von 5 Sternen

I've had the pleasure of working with…

I've had the pleasure of working with Smartwork on a number of assignments as a finance contractor. They are very professional and work efficiently to ensure payroll is processed on time every time. I'm really impressed with the service and wouldn't go anywhere else now that I've experienced the great customer service and seamless process.

A special thanks to Ed Miller who has always been on hand to answer questions and provide clarifications whenever I've had concerns or questions.

Thanks again for your support

3. März 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you so much for your kind words, Mr Hussain! We're thrilled to hear about your positive experience, and we're glad to know we've met your expectations. We'll make sure to pass your message on to Ed! Thank you for choosing SmartWork!

Bewertet mit 5 von 5 Sternen

Great online portal

Great online portal, response service and staff

1. März 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for the five-star review, Om! We're glad to hear you were happy with our services.

Bewertet mit 1 von 5 Sternen

Poor and inconsistent

their simulations are not correct - I am working with them for 3 months most I asked for the 9 day simulation for my first month - the difference between simulation and the payslip was around 700GBP... Apprenticeship levy also is passed onto the contractor even though its an Umbrella Company tax if the company passes a specific revenue threshold. I bet if they dont do it this way they will increase the fee then. Lets see how the next 3 months of my contract going to look like - each month so far my daily take home rate is different to the previous month.
Just to give some facts - their simulations for my net daily rate vary by107GBP per day - depending on which simulation you look... also simulation compared to actual pay vary by 118GBP a day! I understand you can make mistakes but if you fire simulations without even doing some basic logical check then it means your service is not trustworthy. One last thing in January there was 2% reduction in NI tax - their simulation for 20 days month with everything else not changed varied by 26%!!!

28. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Dear Mr Loco,

It is very rare, but unfortunately, there has been a clerical error in the illustration provided to you. We have now corrected this, and with our apologies, we issued a new pay illustration with the correct figures.

We have also emailed you and explained the technicalities of applying the Apprenticeship Levy, which is in accordance with industry standards and FCSA's code of compliance (and also clearly shown on each pay illustration we provide).

Please remember that your designated account manager is available via email or phone to answer any questions you may have, and we hope that you give us a chance to address any queries first next time around.

Best regards,
The SmartWork Team

Bewertet mit 5 von 5 Sternen

This is the third contract where I have…

This is the third contract where I have used SmartWork as an umbrella company. Without exception I have found them to be extremely professional, offering a high quality service. I have no hesitation in recommending SmartWork and will be using them again on future contact assignments.

25. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you for the excellent review and recommendation, we appreciate it. We look forward to seeing you working with us again.

Bewertet mit 5 von 5 Sternen

I was a complete novice to Umbrella…

I was a complete novice to Umbrella working but the team at SmartWork were very helpful at every stage. Their monthly fee looks a lot better than most Umbrella companies.
SmartWork were also very helpful when I left their services (working outside IR35).
Highly recommended.

3. November 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Andy for your kind review. We are delighted to hear about your positive experience with us. Thank you for choosing SmartWork.

Bewertet mit 5 von 5 Sternen

Great Service

Great Service.
Support and information needed to make this a seamless process.

4. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Eiad. We are delighted to hear you found our services easy to use. Thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

I received a great service from…

I received a great service from SmartWork I have used several other umbrella companies in the past and these guys are definitely top of my list should I need their services again. Very friendly prompt payments and excellent communication.

30. November 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Stuart, we are delighted to hear that we made the top of your list. We hope to see you back with us again soon!

Bewertet mit 5 von 5 Sternen

I cannot recommend SmartWork enough

I cannot recommend SmartWork enough. Smooth on boarding, superb portals, and when they say something will happen it does. Brilliant account manager appointed to - who really responds to questions promptly ensuring you feel valued and safe. Fantastic experience.

12. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, David! We're delighted to hear about your onboarding experience, and how much you like the portal. It's fantastic to know our hard work gives our contractors a great experience.

Bewertet mit 5 von 5 Sternen

Great service from SmartWork

I have been a customer of Smartwork for the last two years before my retirement. They have given me a superb service in this period. The cornerstone if their service is a very easy to use portal which manages the end to end experience.

Many thanks SmartWork

1. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

You're very welcome, Colin! Thank you for choosing us! We're so happy to hear you've enjoyed using SmartWork.

Bewertet mit 5 von 5 Sternen

SmartWork

I joined SmartWork after they were recommended by my agency.
During the time I have been with this company, I have received excellent service, and would recommend them.

27. November 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Pamela, we appreciate you taking the time to leave a review. We're glad to hear that you were happy with our services.

Bewertet mit 5 von 5 Sternen

Short term contract with SmartWork

I joined SmartWork after recommendations from other sources (online searches, speaking with previous contractors) just under year ago. Ian Marshall was my assigned business manager at the time and Ian helped me with all my queries during the joining process and also while I was with SmartWork.
The joining process was very smooth. The margins charged were very reasonable and there were no issues with payments which were on time.
I didn't encounter any issues during my time with SmartWork.
I have no hesitation in recommending SmartWork.

25. November 2023
Bewertung ohne vorherige Einladung
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Antwort von SmartWork

Thank you, Mr Clark, we appreciate you taking the time to leave such an excellent review. Thank you for choosing us and we hope to see you back with us in the future.

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