Smooth interview, but no payment or response after 2.5 months
I took part in a research interview through Smart Research Connect in July. To be fair, the interview itself was very well organized: scheduling was easy, the moderator was professional, and the session went smoothly.
The problem came afterward. I was promised an incentive for participating, but two and a half months later I still haven't been paid. I've followed up several times by email and haven't received any reply, not even an acknowledgment or an estimated payment date.
A good interview experience doesn't mean much if participants aren't compensated or can't reach anyone afterward. I'd hold off on participating until they address these payment and communication issues. If the company responds and resolves this, I'll gladly update my review.








