Sleepstation Bewertungen 371

TrustScore 4 von 5

3,9

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Update 4/2 Please check out the disclaimer on their website before proceeding. Refund received. Glad this is done with. Refund took multiple contacts over a number of days. ———— I beli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was referred by my GP to Sleepstation due to chronic insomnia. Initially I was sceptical especially when they started by messing with my sleep pattern(which wasn’t working anyway). Going into about... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was referred to Sleepstation by my GP after months of despair at not sleeping at all many nights or not sleeping well when I did manage to get to sleep. The Sleepstation therapy over 7 weeks has t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was referred to sleepstation by my gp as a sufferer of fibromyalgia I have amongst other health issues chronic insomnia. After 2 weeks I went from having on average 2 hours sleep a night to nearly 5... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Psychiatrische Versorgung
  2. Schlaflabor

Vom Unternehmen geschrieben

Sleepstation is a clinically validated sleep improvement programme that can help you sleep better after just four sessions. Designed by experts and backed by science, our online sleep service is proven to combat even the most severe insomnia.


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3,9

Gut

TrustScore 4 von 5

371 Bewertungen

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Bewertet mit 5 von 5 Sternen

Having had problems with my sleep for…

Having had problems with my sleep for years I was desperate for help with my insomnia, I had tried over the counter herbal meds, lavender pillow sprays etc but nothing worked. I didn't want sleeping pills, they are no good for you. My pharmacist referred me to the sleep station program.
What it does is retrain your sleep clock. I found it very hard to start with but if you want a good result you have to stick with it...I am now at the end of the program and I am finding it has changed my daily routine. I am now an early riser and feel so much more alive...in fact I feel like a new woman...
I now have the knowledge and tools to enable me to stay on track. I was told by my pharmacist that the program was proving to be very successful and has proved to be for me.

18. November 2023
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Antwort von Sleepstation

Hi Katrina,

Thanks for your review. It's great to hear that your pharmacist signposted you to Sleepstation and that our sleep therapy has made such a difference to you.

Taking back control of your sleep does take commitment, but your hard work has clearly paid off! We're thrilled to hear you're now feeling so much better. And like you said, you're now equipped with the skills and knowledge to continue managing your sleep long into the future!

Thanks again for your review. Take care.

Bewertet mit 1 von 5 Sternen

Sleepstation by my GP…

**** Updated after reply, which was within an hour of my review.

The reply from Sleepstation was as patronising as the service! I was referred by my GP as this is the ONLY thing they offer apart from sleep apnea clinics, not because she 'thought DCBTi would benefit me. If only they responded as quickly on the app!

Original review:
I was referred to Sleepstation by my GP after 4 years of insomnia after an emergency admission in 2019, leaving hospital after 4 weeks with heart failure, AF and under a neurologist. Since then getting no clinical help for this condition whatsoever even after seeing various doctors. Lots of cancelled appointments, with no reasons given. This came to a head when I was sent to a NHS sleep clinic for sleep apnea, of which all my medical records state I do not have. During this time I have used Minds Matter and various online sleep counselling/courses, all of which confirm I have chronic insomnia, and cover the basic sleep hygiene/MH assessments and CBT courses/methods. Nothing has worked, each one telling me it is a more in-depth problem, hence being referred to a sleep clinic within the NHS in the first place.

Once referred to Sleepstation, I went on to fill in my sleep diary (which is pretty much generic on all apps) only to find out it was impossible to enter my data! So I wrote a note explaining this each time. Then I also presumed they had access to, and would read, my medical records as my GP said they were an NHS partner. Nope! I was expected to reiterate over 4 years of heart and neurological conditions, treatments and symptoms all of which affect my daily life. Then the patronising messages came in reply to my questions/concerns. I'm at the stage where I've asked to be removed from the 'course' and will be speaking to my GP and showing her just how basic and AI generated the service is.
I'm appalled the NHS is basically selling this, which is what signing up to it is in reality, regardless if I pay or the NHS. After speaking to my surgeries' manager I have been told the NHS only offers a sleep apnea clinic now, removing insomnia as a condition they treat around 12 months or so ago. This also explains my 'cancelled' appointments over the past couple of years. Sleepstation seems to be a box to tick by GPs to at least say they offered help, with zero regard to how effective or suitable the service actually is.

5. Dezember 2023
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Antwort von Sleepstation

Hi David,

We're sorry to hear that you've had such a difficult time with your health.

While we've been operating as an NHS provider for over a decade, and work in partnership with many NHS bodies (as your GP advised), we don't have access to NHS patient medical records because it is not necessary for us to have this information to provide sleep support.

Your GP, who does have access to your medical records, would have used their clinical judgement to decide if CBTi was appropriate for you (given your medical history) before they referred you to Sleepstation.

We collect only the information that we need to tailor your sleep improvement plan. So the questions that our team asked would have been limited to what was needed to give you the best support. We're sorry that you felt like you were repeating yourself.

You noted that you felt like the messages and responses you received from us were AI generated. We'd like to assure you that they were not AI generated, they came from our team of trained sleep coaches each time.

We can tell that you feel let down by not being able to access the support you need and we'd love to help you with your sleep problems, but if you don't feel Sleepstation is the right option for you, that's OK. Just log into your Sleepstation account to let your coaches know how you'd like to proceed.

If we don't hear back from you, we hope you find a resolution to your sleep problems soon.

Take care.

Bewertet mit 5 von 5 Sternen

Sleep solver!

Just want to add to the rave reviews of sleepstation. I came to sleepstation after experiencing severe insomnia. I was determined to stick with the course ( after all who wants to see every waking minute of a night ). The information and guidance that I recieved was excellent, and I am now back on track.If you read this and you,like me were thinking negatively,then dont! Just join sleepstation and benefit yourself.

5. Dezember 2023
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Antwort von Sleepstation

Hi John,

Thanks for leaving a review. We're so pleased to hear that you've got your sleep back on track and that you found the information and guidance you received so helpful.

Thanks for your recommendation. It's really appreciated and can make a real difference, particularly to those who may feel sceptical about trying our sleep therapy.

Thanks again and take care.

Bewertet mit 1 von 5 Sternen

Started this programme as I was…

Started this programme as I was suffering slight insomnia, ended this programme with major anxiety and getting help from my local NHS crisis team (who after researching Sleepstation were appalled by the programme structure). This programme may work for some people, but for me it was dangerous. The diaries and the sleep restriction made me super vigilant and anxious around sleep, which was something I’d never suffered from previously. Advice on the chat function was given to avoid doing interesting things of an evening. This lead me to become socially isolated and lonely. With the support of my NHS GP I started a private CBTI course. This has been transformative, and provided genuine one to one support - they emphasised going out and doing what I love in the evening. The one to one support I got on Sleepstation, was so poor, it actually referred to me by someone else’s name and answered questions I hadn’t even asked

28. November 2023
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Antwort von Sleepstation

Hi there,

Thanks for your feedback on your experience of Sleepstation.

We're sorry to hear that you didn't find our service helpful and that you felt very anxious by the end of the Sleepstation therapy course.

We can't comment on discussions that you had with your local crisis team, but you may want to ask them to to call us to discuss your/their concerns. We take our responsibilities as a support service very seriously and would be happy to provide details of our pathway, risk management and clinical governance processes for their consideration.

While we have excellent outcome rates, unfortunately, nothing is 100% effective and we're sorry that you didn't find the results you were looking for with Sleepstation.

In response to your feedback, we will conduct a full review to identify any problems and find ways in which we can improve in future.

We're pleased to hear that you've found success with CBTi and wish you all the best for the future.

Bewertet mit 5 von 5 Sternen

Sleep deprivation

I was averaging from no sleep to a minimum of 2-3 hours at best. Did the 7 week course with sleep station via my GP referral and I’m now averaging 6-7 hours most nights and falling to sleep within 15 minutes. I was really surprised as I’ve never been able to sleep. Sleep station are so supportive it is like having someone on hand 24/7 giving tips and therapy support that really does work or did for me. I was severely sleep deprived and hated bed time. My sleep is now normal and no longer an issue. Try sleep station.

28. November 2023
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Antwort von Sleepstation

Hi RB,

Thanks so much for your review. We're so glad to have helped you turn your sleep around.

It's especially great to hear that you found the support from your sleep team so helpful.

We hope that you continue to sleep well going forward, knowing that the skills and techniques you've learnt can last a lifetime. If you do find you need any extra guidance, though, just log back into your account and drop your sleep coaches a message and they'll be happy to give you some further advice.

Take care.

Bewertet mit 5 von 5 Sternen

Finally, Sleep is to be welcomed

For 61 years I have never slept well, nothing I did seemed to make a difference, certainly not sustainably. This course has changed that: By adjusting several behavioral patterns (nothing drastic, nothing illogical or inconveniencing) the program guided me through some changes, a few steps at a time and now my sleep is vastly and sustainably improved. Whilst it is true that I don't wake up feeling completely refreshed, I no longer wake up feeling tired for the first hour of the day and I no longer wake during the night like before or struggle to fall asleep in the first place! Also, things I might do (caffeine in the evening, naps during the day, Exercise or not), doing or not doing these now does make a difference which means I can decide on the risks and rewards of all of these things.

26. November 2023
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Antwort von Sleepstation

Hi Martin,

Thanks so much for your review.

It's brilliant to hear what a difference our sleep therapy has made to you after 61 years of poor sleep!

It can take a lot to put your trust in something when you've had insomnia for so many decades. We hope that your review might help inspire others with chronic sleep problems to sign up with us too, knowing you had this level of success.

As you've rightly pointed out, the advice and guidance we give is all meant to be sustainable going forward. Sp even once you've completed your therapy you can continue to sleep well long-term.

We're really glad to hear that you have the confidence and skills to stay in control of your sleep now.

Thanks again for your review. Take care.

Bewertet mit 2 von 5 Sternen

GP referral - poor experience

My GP referred me to this programme. Can’t say it helped at all. I found some of the advice quite patronising. The tutorials were not very helpful, this was all things I’ve found out on myself. The time taken for some feedback was excessive and had I paid personally for this - I’d have demanded a refund.

In all honesty the programme affected my health. I’d become more anxious over this. Their recommendation of depriving myself sleep with the hope that is then pass out in sheer exhaustion was concerning to the point I’d ended up calling them.

21. November 2023
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Antwort von Sleepstation

Hi Gemma,

Thanks for leaving your review.

You mentioned finding our recommendation to limit the time you spend in bed unhelpful. This technique is designed to address all forms of insomnia and is called sleep restriction therapy. It's a badly named technique because it is not designed to restrict sleep - simply to restrict time in bed, specifically to reduce the time spent in bed awake. It is a core component of CBTi, a scientifically-proven method for treating insomnia with over 40 years of research behind it. You're right that this technique does limit the amount of time you spend in bed but this has been shown to be effective in helping people get to sleep quicker and stay asleep for longer.

Two other core parts of CBTi are cognitive therapy and relaxation training. These pillars help you to address unhelpful thoughts and worries around sleep and to help calm your mind. People with anxiety and stresses around sleep often find these components particularly helpful.

We’re sorry to hear that you didn’t find this to be the case for you. Unfortunately, even though we have very high success rates. we’re unable to guarantee our sleep therapy will work for everyone.

We hope you find a solution to your sleep problem soon.

Bewertet mit 5 von 5 Sternen

The information help and ideas are so…

The information help and ideas are so clever, as they help you to obtain a realistic outcome, that you can work with. Plus you have feedback from a team of knowledgeable help, that can answer your questions your fears etc with helpful feedback.
I was slightly sceptical at first I must admit, but all I can say is please accept the helpful videos, and the feedback, and don't be afraid to question or accept the advice and help.
This is my last week on the course, but I know the guys and lady's are still going to be there for a long time after I complete my seventh week, which is so brilliant.

19. November 2023
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Antwort von Sleepstation

Hi Christopher,

We often hear that people start off sceptical about whether our sleep therapy can really make such a difference, so we really appreciate you sharing your experience. It could be that someone who feels just like you did reads your review and it gives them the confidence to put their trust in us too, so thank you!

You're also right about being free to ask questions around your sleep plan. Your sleep coaches are there to support you and this can be by answering any questions or even adapting your plan if necessary. We know that a one-size-fits-all approach to solving sleep problems doesn't work and your sleep coaches are there to give you the personalised support needed to help you make lasting changes to your sleep.

Thanks again for your review. We hope you continue to sleep well once you finish your therapy and for years to come!

Bewertet mit 5 von 5 Sternen

Referred by GP

I was referred to Sleepstation by my GP. At first I was sceptical that it would be able to help me with my very long term and severe insomnia. However it certainly has helped me and my sleep pattern, although still not brilliant, is much improved! I am delighted.
In addition to the extensive tips and techniques materials is backed up with excellent real time contact and support from Sleepstation staff. This has been the best bit.
The sleep deprivation regime is very tough and at first seems counter intuitive but I did stick with it and it has definitely helped. So I would advise anyone to persevere and you will see the benefit.

15. November 2023
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Antwort von Sleepstation

Hi Sue,

Thanks for your review. We really appreciate it — a lot of people feel sceptical at first, especially when they've had a sleep problem for a long time. It can be hard to put your trust in something when you've feel like you've tried it all before.

It's also lovely to hear that the support from our sleep coaches was a particular highlight! We believe this human support makes a big difference and sets us apart from other online sleep therapies. We think having someone who understands what you're going through and taking the time to offer personalised, practical advice really helps you to stick with it and see the kind of improvements you've experienced.

Thanks again for sharing your experience. Wishing you well for a sleep-filled future!

Bewertet mit 5 von 5 Sternen

suffered with chronic sleep probs for15…

suffered with chronic sleep probs for15 years and this is the best help and treatment i have had. help is on hand at the click of a button and replies are swift. i havent had a sleeping tablet since i started this treatment and i am confident i have learnt techniques to prevent me from doing so in the future.well researched help and advice.many thanks to the sleepstation team. if you join this please go the distance im sure you will be glad you did.
your wonderful.

13. November 2023
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Antwort von Sleepstation

Hi Mark,

Thank you for sharing your experience and for your kind words. The results are down to you, you put in the hard work! We're really pleased to have been able to guide you along the way, though.

It's brilliant that you're no longer relying on sleeping tablets and have been able to take back control of your sleep after more than a decade of sleep problems.

Wishing you well for a restful, sleep-filled future!

Bewertet mit 5 von 5 Sternen

My sleep pattern was terrible

My sleep pattern was terrible. I dreaded going to bed. I was averaging around 5 hrs of very broken sleep a night. Since completing the 6 week programme, I now average 8 to 8 & a half hours sleep a night. There are so many useful tips and I thoroughly recommend the programme.

10. November 2023
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Antwort von Sleepstation

Hi Elaine,

Thanks for sharing your experience of our sleep therapy. We're glad to have helped you take back control of your sleep. It's lovely to hear that you're now enjoying much more sleep per night!

We hope you continue to find the tips and techniques you've learnt over those weeks useful going forward. Our aim is to equip you with skills that last a lifetime so we hope you continue to sleep well for years to come!

Take care.

Bewertet mit 5 von 5 Sternen

A much needed support programme

When I saw the information about Sleepstation at the GP surgery I realised I hadn’t woken up feeling refreshed for years and that I was finding it hard to go to sleep and also often experiencing very stressful dreams which woke me up during the night. I applied to the programme and adhered to all the suggestions given me even although it was challenging at first to change some ingrained habits. I have learned a lot of useful tips and during the last month I’ve not been experiencing the disturbing dreams and am experiencing far more occurrences of feeling refreshed when I wake. It is such a luxury to feel that. I will continue the new suggested regime and am grateful to the programme. I’d recommend the programme to anyone with sleep problems. I especially appreciated personal messages from the support system and the ability to flag up any ongoing problems.

10. November 2023
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Antwort von Sleepstation

Hi Eileen,

Thanks for your review. It's great to hear that you had our service highlighted to you at your GP practice and this spurred you on to address your sleep problem.

We're really glad that your sleep therapy has made such a difference to your sleep and you're enjoying much more refreshing sleep now.

We wish you well for a sleep-filled future!

Bewertet mit 5 von 5 Sternen

Sleeping now as I should

I had been having problems going to sleep, laying for hours sometimes trying to go to sleep.
Contacted my GP who put me on to Sleepstation which was funded by the NHS and was free to consult for myself.
My main problem was trying to close my mind to everyday things, this in turn was the main cause of my sleep problem. Sleepstation put forward a ideas that may help and this became the turning point regarding my sleep issue.
Within a few days I had managed to close my mind to worries and at the same time put things that where on my mind into perspective.
Resolving my sleep issue has made a great difference, I feel so much better in myself, less stressed and altogether a lot happier. Grat people with good ideas to help.

9. November 2023
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Antwort von Sleepstation

Hi Christopher,

Thanks for your review. We're so pleased that you were able to put our suggested techniques into practice and your sleep issue is now resolved.

It's great that you're now feeling the benefits of better sleep both at night and during the day. We hope you continue to do so, but if you need any further advice, just log back into your account and drop your sleep coaches a message. They'll be happy to help.

Take care.

Bewertet mit 1 von 5 Sternen

After not sleeping properly for several…

After not sleeping properly for several years my gp reffered me to sleepstation . I have tried all the over the counter pharmacy stuff and all the sleep better info online too.

The website looks all flashy and promises the world and you WILL
Sleep better after 4 sessions. What 4 sessions! Im.not sure what these sessions are.They say message us and we will help and check in with you weekly. I message and it takes over a week for a reply and I haven't had any weekly check-in either for ages ! I called them and basicly got told to message the sleep 'coach' and they will help with the problems I'm having. I explained weeks for a reply is pretty poor. I have other health issues which they have made worse. The lady on the other end of the phone really didn't seem bothered either.

Go to bed at no earlier than 1am and up at 6! I was told anything less than 7 hours is bad for you. My sleep now is far worse than before sleepstation! I'm only getting around 3 hours sleep a night and thats all messed up to.

I told the coaches my concerns age's ago and all I get is very computer generated messages over and over. Its that bad I have had to speak to my gp who has prescribed me more medication which I'm not overly happy taking .

Evey message is personal and from a human hmmmmm are they? My gp refered me and I even got told I refered myself which I didn't!

Total waste of nhs money which needs spending else where. All the info is available online for free and not hundreds of pounds. All the messed up sleep is affecting life and othe health issues.

******I called sleepstation as instructed above,i got told no one was around from the onboarding team.a few days later i got a call back from quite a snotty lady 'who told you to call us'well your reply on trustpilot did! I wasent listened to and my gp has been trying different things to try get my sleep back to normal, after being totally messed up. Even telling the sleep coaches the problems they keep repeating same old thing's. I don't suffer with sleep anxiety which they seem to asume everyone does! The videos are awful and slow also.******

6. November 2023
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Antwort von Sleepstation

Hi Mark,

It sounds like it might be helpful for us to arrange a call for you with our onboarding team. They could explain how our service works and talk you through setting up your online account so you can get started with your therapy.

Our team would like to support you to find a resolution to your sleep problems and we can assure you that the messages you received were sent by our team of sleep coaches and therapists, they were not computer generated messages.

We can chat more about this on a call, but we also wanted to answer your question about 'sessions' in case we don't hear back from you.

Each week a new session will be prepared for you, containing advice and guidance for the week ahead. The advice in each session is tailored to you — based on what you've told us about your sleep over the previous week. You'll get an email to let you know when your next sessions is available and you'll be able to start the session by clicking the link on your dashboard when you log in.

By taking on board the guidance given in the weekly sessions and any additional recommendations from our sleep coaches, most people start seeing improvements to their sleep in a matter of weeks.

If you could log back into your Sleepstation account and reach out to the sleep team through the messaging centre, they'll be able discuss things in detail and advise what steps can be taken from here.

Bewertet mit 1 von 5 Sternen

Back to counting sheep..

My partner tried this and we can confirm that it is total drivel.

I don't know about counting sheep however counting the dodgy reviews on here could be more effective than the 'service' offered..

Apparently the fully funded isn't available in our area so we have to pay £160. However as Sleepstation don't want access to their incredible (can you detect the sarcasm..) service to a postcode lottery they will graciously give a 'grant' of £135. First confidence trick and it unfortunately leaves far more than we would be prepared to pay.

Basically the course just consists of plenty of well worn patronising material that can be found for free elsewhere online. The sleep diaries only serve to exacabate insomnia as they increase anxiety of the issues.

Please don't be conned by this nonsense.

5. November 2023
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Antwort von Sleepstation

Hi Pete,

We're sorry that our service isn't currently funded through the NHS in your area. We offer grants to support people who live in areas where NHS funding is unavailable because we want to make our sleep therapy accessible to as many people as possible and we don't believe that care should only be available to those who can afford to pay privately.

We're sorry to hear that your partner didn't find our service helpful. Unfortunately, despite our really high success rates, we can't guarantee our sleep therapy will be the right fit for everyone.

We hope your partner finds a resolution to their sleep problems soon.

Bewertet mit 5 von 5 Sternen

An excellent way to learn how to reset…

An excellent way to learn how to reset your sleep patterns. I found it extremely useful and after finishing the course, now have much better night's sleep. If I do wake up, I know not to worry too much and to do one of the ideas/remedies to get back to sleep.

2. November 2023
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Antwort von Sleepstation

Hi Hilary,

Thanks for your review. It's great to hear that you're sleeping much better since finishing your sleep therapy. We hope you continue to enjoy better sleep using the skills and techniques you learned along the way.

If you do find you need a little extra guidance, just log back into your account and leave a message for your sleep coaches and they'll be happy to advise you.

Take care.

Bewertet mit 5 von 5 Sternen

No more sleeping tablets.

I have had trouble with my sleep for a long time, I have tried over the counter remedies, and
prescription pills all to no avail. My doctor referred me to sleepstation and it's been the best cure so far.I have learned how to relax,to keep my bedroom dark and how not to worry about getting to sleep. They have provided me with the best tools to use in going forward to get my sleep pattern back on track. I have 1 week left to go to finish the course but even after I've finished their will be support to keep on track, the team have worked wonders.

24. September 2023
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Antwort von Sleepstation

Hi Mrs Wood,

Thanks for your review. It's great to hear that you've finally found a resolution that works with our sleep therapy. And you're right, your sleep coaches are still on hand once you've finished your therapy if you need any further guidance or support. Just log back into your account and drop them a message. They'll be happy to help.

Take care.

Bewertet mit 5 von 5 Sternen

Sleepstation was my only solution

I struggle with my sleep for months and months and nothing was working for me until I started with sleepstation.
I was sleeping 3-4 hours a night and I am sleeping 8 hours now. Was not always a easy process but it’s worth it.

28. Oktober 2023
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Antwort von Sleepstation

Hi Debora,

Thanks for your review. You're right when you say that taking back control of your sleep isn't always easy. So well done for staying determined, putting in the hard work and achieving such brilliant results!

Take care.

Bewertet mit 5 von 5 Sternen

I have found sleepstation a great…

I have found sleepstation a great support and resource to help me in resolving/accepting my sleep difficulties. I now have the knowledge and skills to manage my sleep more effectively. I have learnt to accept that sleep is not a constant good or bad going forward.

28. Oktober 2023
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Antwort von Sleepstation

Hi Juliana,

Thanks for leaving your review. We're pleased to hear that our sleep therapy has helped you feel equipped to manage your sleep going forwards more effectively. We believe the skills you've learned can last a lifetime, so we wish you well for a sleep-filled future!

Bewertet mit 5 von 5 Sternen

The benefits of Sleepstation

I was referred to Sleepstation by my doctor because the quality of my sleep was poor.
Sleepstation analysed my sleep problems through questionnaires and I had a team of sleep experts who messaged me with support and information. Then slowly over the 7 week course they restructured my sleep routines and gave me the tools to start to see an improvement in getting off to sleep and maintaining sleep during the night.
There are also useful resources on the site, relating to different sleep problems and recent research into sleep issues.
By week 3 I was starting to see improvements and I finished the programme this week only having the occasional broken night.
I now have the ‘tools’ to help me to continue to sleep well.
I would highly recommend this programme to people struggling with sleep problems.

23. Oktober 2023
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Antwort von Sleepstation

Hi Julie,

We're so pleased to have been able to help you to restore your sleep.

It’s great to hear that you feel like you've gained some lifelong knowledge too. We know it takes effort on both sides so well done for sticking with it!

Wishing you well for a sleep-filled future!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr