Update 4/2 Please check out the disclaimer on their website before proceeding. Refund received. Glad this is done with. Refund took multiple contacts over a number of days. ———— I beli... Mehr ansehen
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Das sagen Bewerter
I was referred by my GP to Sleepstation due to chronic insomnia. Initially I was sceptical especially when they started by messing with my sleep pattern(which wasn’t working anyway). Going into about... Mehr ansehen
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I was referred to Sleepstation by my GP after months of despair at not sleeping at all many nights or not sleeping well when I did manage to get to sleep. The Sleepstation therapy over 7 weeks has t... Mehr ansehen
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I was referred to sleepstation by my gp as a sufferer of fibromyalgia I have amongst other health issues chronic insomnia. After 2 weeks I went from having on average 2 hours sleep a night to nearly 5... Mehr ansehen
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Vom Unternehmen geschrieben
Sleepstation is a clinically validated sleep improvement programme that can help you sleep better after just four sessions. Designed by experts and backed by science, our online sleep service is proven to combat even the most severe insomnia.
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- sleepstation.org.uk
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SleepStation are brilliant
I was referred to SleepStation by my dr as I was suffering with Fight/Flight which caused me chronic insomnia with anxiety. It was the worse feeling unable to calm down before going to sleep & eventually I got a bad case of anxiety as well. Never suffered with any of it before so I was in a bad way. I joined SleepStation & they helped me straight away. The course was over 7 weeks & I have to say that I sleep so much better now. It’s not been easy to do all the sleep hygiene & sleep scheduling but it works. Yes you have to do it yourself & train yourself to sleep properly & retrain your brain.
I had a great response from every question I had & I have to say it’s been very hard but brilliant.
There are many things in life we take for granted but losing the ability to sleep is so hard to sort by yourself.
Thanks to my GP & everyone at SleepStation I am now on the road to getting back to not thinking about sleep every day & getting on with my life.
If you have a problem with sleep & it’s affecting your life so much then please go & see your GP.
I would recommend it to anyone - they are brilliant
Thank you
18. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Diane,
Thanks for your review. It's fantastic to hear that you had such a positive experience.
You're absolutely right, taking back control of your sleep isn't easy. So well done for putting in the hard work and sticking with it.
We're so pleased that you've managed to reframe your relationship with sleep and you're seeing a positive impact to your wellbeing too. Breaking the cycle between anxiety and sleep can be really difficult, so it's great that you've taken such proactive steps and that our support has helped you on your journey to better sleep.
We really do appreciate your recommendation. Now you're equipped with the tools to manage your sleep, we hope you continue to sleep well for years to come.
Take care.
Sleep problem solved
I had suffered with insomnia for over 50 years. I tried everything and had read all the books but nothing really worked. And then I saw an article about Sleepstation.
I signed up with a referral from my GP and I am so glad I did because it has worked. Previously I was lucky to sleep 1 or 2 hours per night. Now I sleep soundly for about 5 hours at least. Brilliant!
17. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Paul,
Thanks for leaving your review. We're so pleased to have played a part in your journey to better sleep, especially after having insomnia for so long!
Your review is really appreciated. When people have had a sleep problem for a long time, they often feel like there's nothing out there that can help. To hear that you found a resolution after 50 years of poor sleep could give people the confidence to reach out for the help they need.
Thanks again and we wish you all the best for a sleep-filled future!
Sleepstation works miracles.
I was referred by my GP to Sleepstation due to chronic insomnia. Initially I was sceptical especially when they started by messing with my sleep pattern(which wasn’t working anyway). Going into about week 3 I started noticing small changes such as not waking up as many times. By week 6 I was sleeping through and if I did wake then using the tools I had been provided with I was able to drift off quickly. If you do struggle with sleep then I would definitely recommend Sleepstation.
11. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Paul,
Thanks for your review. You're not alone in being sceptical whether Sleepstation will work. Many people feel like they've tried almost everything to try and restore their sleep with no success. So we really appreciate you sharing your story and recommendation. Your experience may give someone the confidence to reach out and find out how they could finally start sleeping better too.
It's also important that you've highlighted that it may take a few weeks before you start seeing those benefits. But, if you stick with it and keep working with the tools and techniques that we equip you with, you can start seeing huge improvements to your sleep.
Thanks again and we hope you continue to enjoy restful sleep long into the future.
Take care.
GP referral to Sleepstation after…
GP referral to Sleepstation after health mot. In my last week and had more uninterrupted sleeps in the last 6 weeks than probably the last 6 years. Some obvious solutions such as physical sleeping environment but they do work. Restring your body clock is a challenge as your plan pushes back the initial bedtime and your mind is saying I will never sleep. However I can only say stick with it the cognitive processes work if you make the effort and soon become second nature. Already my blood pressure in the morning has reduced significantly with better sleeps and is near perfect by evening time. It even helps avoiding jet lag.it may not be the answer for everyone but if it avoids sleeping tablets I am 100% in support of the programme.
11. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi David,
Thanks for sharing your review. We're so pleased to hear that you're experiencing better sleep and also enjoying the benefits of better physical wellbeing thanks to your improved sleep.
You're right that taking back control of your sleep can be difficult at times, so well done for sticking with it. Your hard work and determination was certainly worth it!
We're really pleased to have been part of your journey back to better sleep and hope you continue to have a rest-filled future, without the need for medication, for years to come!
Take care.
Hadn’t had a proper sleep for most of my adult life
I saw an article in newspaper about sleep station and thought i’ve got nothing to lose,I tried everything else, from pillows mattress tapes smells, and spent most of my life grabbing a few hours sleep a couple of times a week if i was lucky.Sort of accepted i would never sleep properly and worried about my health because of it. I can honestly say sleepstation is best thing i ever did,i followed my plan the team set me it’s difficult at first but eventually realise everything i’d tried before was totally wrong i now am worry free about sleep and usually get six hours a night it has literally changed my life! I cannot thank the amazing team enough for all the support and advice and messages you are my miracle. I shall move forward now with my plan kept safely in my head and be grateful i fell over the newspaper article that day.Thank you sleep station
15. April 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Customermaus,
Thanks so much for taking the time to leave your review. It's fantastic to hear that we've helped you to turn your life around and are now enjoying six hours of sleep a night!
You're right, the start of the plan can be difficult, so well done for sticking with it. We're glad that the dedicated support from your sleep coaches helped you to stay on track and get the results you hoped for.
Wishing you all the best for a sleep-filled future!
I cannot thank the Sleepstation people…
I cannot thank the Sleepstation people enough for their help. Having been insomniac for many years my life has turned around amazingly. Their ideas and support have been instrumental in gaining a level of control about my sleep patterns I didn’t think possible. The one on one sessions let me see how to work around the difficult times at night. Some of their exercises I just didn’t get on with, so I learned to use another way without panicking about the remaining hours of potential sleep. I will definitely keep on with my training. Thank you.
3. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Sandra,
Thanks for your review. It's brilliant to hear that we've helped you to take back control of your sleep, especially after having insomnia for years.
We're pleased that you were able to find techniques that worked for you, using the one-to-one support from your sleep coaches.
We hope by the end of the course that you feel equipped with the skills and confidence to continue managing your sleep long into the future. But if you do need a little extra support, just drop us a message in your account and we'll be happy to help.
Take care.
My good experience with sleep station…
My sleep pattern has improved significantly, since being referred to the sleep station.They gave me different techniques to help with my sleep which really worked. I would definitely recommend them.
2. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Sally,
Thanks for leaving your review. We really appreciate you taking the time to share your positive experience and we're glad that you're seeing the benefits of improved sleep!
Take care.
My Experience
Having had insomnia for many years and using what I considered "helpful techniques " (they didn't work) I was cynical when I went through the referral process.
I asked to be referred by my GP. The process was quick and simple and Sleepstation kept me informed of the process.
Its a weekly programmer that begins with writing down your sleep pattern and your thoughts and emotions.
After a week of a diary, Sleepstation then provide you with a guidance of a diary of your sleep and suggested hours to be in bed.There are weekly reviews by sleep coaches and encouraging techniques and resources regularly and weekly check ins.There are added resources tailored to your life patterns
Insomnia feels very isolating and in no way did I feel that. You can ask questions and they are answered by a sleep coach.
I am now on week 7 and after following the suggested sleep pattern tailored to me for the first time in years I feel in control of my sleep rather than it being in control of me. At times its been cathartic and emotional but I am so pleased I have done this programne.
Writing this now, I am now experiencing nearly 7 hours sleep undisturbed at night.
I will continue after I have completed Sleepstation with daily reflective diaries, and having a structured time to go to bed and get up.
I strongly recommend this programne if. like me you were spending many hours awake and tossing and turning and feeling so isolated.
28. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Sue,
Thanks so much for taking the time to leave your review.
It's fantastic to hear that you now feel in control of your sleep and equipped with everything you need to continue managing your sleep once you've finished the course.
We're also really pleased to hear that the support from our sleep coaches helped you feel less isolated. You're so right – insomnia can feel very isolating and lonely. That's one of the reasons why we think it's so important that we have real people to support you throughout your journey. We believe it makes a real difference knowing that you're not alone.
We hope you continue to sleep well long into the future. If you do need any further support, just log into your account and drop us a message. We'll be happy to help!
Take care.
Amazing personalised support and simple to follow weekly bespoke plans
This has made a huge difference to my sleep, it's changed the strategies that weren't working for me and replaced them with ones that are highly effective. This has made an enormous difference to my ability to sleep and reduced anxiety I had about sleeping. The programme is tailored to your individual needs and a bespoke plan is devised and if necessary changed to meet your needs.
24. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi B,
Thanks for sharing your positive experience of our sleep improvement service.
We're thrilled to hear that it's made such a difference to your sleep and that you found your bespoke plan so effective. We don't believe in a one-size-fits-all approach to fixing sleep problems, so it's always great when this is highlighted by service users just like you.
We hope you continue to enjoy a rest-filled future. If you do find you need a little extra support, simply log into your account and drop us a message. We'll be more than happy to help.
Take care.
Takes 6 days to respond to messages
Takes 6 days to respond to messages and the responses i did get were quite generic. Felt positive about it at the start but then my sleep was deteriorating and I wasn't getting support just logging a sleep diary and watching weekly videos.
23. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Sarah,
We believe the human support that is given by our sleep coaches is what makes Sleepstation special, so we know how important it is to get that right. Of course, we can't respond to every message instantly, and in many cases that wouldn't be the right thing to do. So we make it very clear that we'll check in with everyone 1-2 times per week, though people can access help sooner if they're struggling.
Considered replies and review or refinement of sleep improvement plans can take time. This is because our sleep coaches need to make sure they give everyone a suitable response that's tailored to their individual needs. We pride ourselves on making our service users feel supported and listened to throughout their time using Sleepstation.
Because of this, we've taken the opportunity to take a look at your case in more detail and did notice that responses always came quicker than the six days that you've suggested. That said, we can see that you did experience a longer wait time than usual because of the high number of bank holidays we've had over April and May, and our offices were closed during these times.
We do take on board all feedback so will look to identify if there are any ways we can improve our service using the comments you've provided.
We know that you're still working your way through your sleep improvement plan and hope we can support you to resolve your sleep problem over the coming weeks so you can enjoy a rest-filled future.
Take care.
I was referred by my GP to Sleepstation…
I was referred by my GP to Sleepstation which was being offered as a free service by our NHS Trust. Having had poor quality sleep since a child which had become insomnia as a result of my various health conditions I was sceptical that anything would work. I was proven wrong and after completing the Sleepstation plan I am enjoying better sleep than I can remember. It has improved my quality of life and I am enjoying myself. My chronic pain frequently interrupts my sleep but instead of spending hours awake I use the interventions I learnt and get back to sleep. I do have the odd bad night, but who doesn’t but I know it is no longer the norm. I highly recommend Sleepstation if you’re struggling to get a good night’s sleep Ann, from Somerset
23. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Ann,
Thanks so much for sharing your experience of our sleep improvement service.
Like so many others, it's understandable to feel sceptical that you'll ever find a solution to a sleep problem that has lasted such a long time. We're really pleased that you put your trust in the advice and guidance you were given during the course and all your hard work has paid off!
It's great to hear that you're now enjoying the best sleep you can remember and are benefiting from the improved quality of life that good sleep can bring.
It's also fantastic to hear that you feel equipped to manage your sleep should a bad night crop up and are confident that this won't turn into a long-term problem once again. That said, if you do find yourself needing further support, just log into your account and drop us a message. We'll be happy to help.
Wishing you all the best for a restful future!
Formulaic programme
I have felt very ill at times on this course due to lack of sleep. Setting the alarm at the same time regardless of how much sleep I've had is horrendous. Imagine just dozing off properly and waking after a couple hours! My immune system which is normally very good gave up the ghost on several occasions and I got one bug after another. The advice on the videos was very simplistic for anyone who has looked into the problem before. The advice on the messages was disconnected and on one occasion laughable. After 6 weeks of little improvement it was suggested that it was normal to wake in the night and when I do not to worry about it as it makes it worse. This made me wonder if the coaches had experienced long term insomnia. So what makes a expert someone who knows or someone who understands?
Having read other poor reviews I don't have any new improvements to offer. Perhaps implementing those already on here.
12. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Carolyn,
We hope you’re feeling much better now and are sorry to hear that you found Sleepstation unsuitable.
Our videos are kept simple to make them as accessible and easy to digest as possible.
The solution to sleep problems can seem counterintuitive. While it may feel like the last thing you want to do, getting up at the same time each day is one of the most important things we can do to improve sleep. If we continually go to bed and get up at different times, sleep can become very disturbed. We don’t get sleepy at the same time each day because every day is different, so our sleep schedule should be anchored to the morning, with a fixed getting up time.
This isn't always an easy approach to trust or follow, but it’s a proven solution, based on clinical research spanning 40 years.
We’re sorry to hear that you felt there was a disconnect between the messages you were receiving and your experience. Not every sleep coach will have first-hand experience of insomnia but they are trained and supported by experts in sleep and Cognitive Behavioural Therapy for insomnia and aim to guide and advise every service user with a sympathetic, supportive approach.
We do take on board all feedback and are always looking for ways to improve our service. We’ll take a look at your experience in detail to identify any areas for improvement going forward.
We hope you find a solution to your sleep problem soon and wish you the best for the future.
Great course of treatment
I was unsure whether Sleepstation would work for me as I had been taking sleeping tablets for the last ten years, progress seemed slow at the beginning of the course but by the end of the fourth week I started to begin feeling confident that the course was actually working, I was beginning to worry less about getting to sleep and instead just focused on getting to sleep using the techniques that Sleepstation gave me, I can highly recommend Sleepstation to anybody that has difficulty in getting a good nights sleep, there will be no more sleeping tablets for me and I can’t thank the Doctors and staff enough at Sleepstation for giving me the tools to achieve this, thank you to all at Sleepstation.
11. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Neil,
Thanks for sharing your experience of Sleepstation. It's great to hear that you've found a medication-free resolution to your sleep problem after such a long time.
We know the beginning of the programme can be difficult, so well done for placing your trust in the advice and guidance you were given, sticking with it and achieving the results you hoped for!
We're pleased you feel confident in continuing to manage your sleep in the future. If you do need any further support, please just log into your account and drop us a message. We'll be happy to help.
Take care.
Worth every penny.
I can't actually believe that for the first time in a decade I don't worry about sleeping. Even if I have a bad night I just don't let it worry me anymore, this course has changed everything. I'm a stickler for rules and although I found it extremely hard at times, I stuck to it 99% of the time and it worked. Trust the process. I will say that if you are expecting alot of personal support, then don't, although I got messages they rarely answered my questions and very much felt like platitudes.
Also, it's normal to relapse, keep that in mind. At week 3 at the point they say most see improvements, I went downhill and was looking for reassurance that it was normal (I started to panic that my hard work had been for nothing you know what the tired mind is like) and didn't get a straight answer so I read a book about CBT-i and realised it's all part of the process, instantly this reassurance calmed me down and had me sleeping better. The messages are once weekly too, not 2-3 days as stated.
Aside from that, this course is worth the money, I couldn't get referred so paid it myself and it is worth ever penny. Today was my final day and I can honestly say I feel prepared to manage my sleep and I don't think I'll worry about sleeping anymore, even on the bad nights which are now rare.
13. März 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Natalie,
Thanks for sharing your experience of Sleepstation. We're really pleased that you found the results you were looking for, especially after having had poor sleep for such a long time.
You are right that taking back control of your sleep can be a hard process, so well done for sticking to your plan and seeing all your work pay off! We're sorry that you felt the support could have been better during the course. We're always looking for ways to improve our service so we'll take this feedback on board.
It's great to hear that you feel confident in managing your sleep going forwards. If you do find you need a bit of extra support, please do log back into your account and send us a message. We'll be happy to see how we can help.
Take care.
Just finished a 7 week program which…
Just finished a 7 week program which the NHS have paid for and my sleep is no better. All they did was recommended a time to go to bed and get up, there was no support because every time I sent a message it took 5 days or more for a response, this isn’t helpful. I wish I hadn’t wasted my time as this program has not improved my sleep at all, which is so frustrating.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Sarah,
One of our therapists has reached out to you, via your Sleepstation account, to offer you a phone call to discuss your experience and to understand your frustrations. We'd never want anyone to feel like their time had been wasted. However, despite our excellent success rates, we’re unable to guarantee that it will work for everyone.
We’re sorry to hear that you felt the level of support you received didn’t meet your expectations. We believe the human support that is given by our sleep coaches is what sets us apart from other online CBTi platforms and plays a big part in our overall effectiveness.
Communication with your sleep coaches is made through our online messaging system within your account. This messaging service is provided to support you to understand and implement that advice provided in your weekly therapy sessions, and is more similar to email interactions than an online chat feature.
Replies can take time while our sleep coaches make sure they give you the most accurate response, tailored to your individual needs. I'd imagine that you experienced a longer wait time for your reviews than usual because we've had a number of bank holidays over April and May, when our offices were closed.
We hope you find a solution for your sleep problem soon and wish you the best for the future.
Liberation
I really felt that I was listened to, understood and supported and was able to freely express myself if I wasn't altogether sure the advice was right for me. As a result, after sleeping really badly for over twenty years I now sleep well and feel so much better and healthier. All in a short 6 weeks! Amazing. Thank you.
6. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Andrea,
Thanks for your review. It's fantastic to hear that you've had such great results after having had insomnia for such a long time.
It's really important to us that service users feel supported and listened to. We know that every sleep problem is as individual as you are so a one-size-fits-all approach won't work. That's why we work hard to make sure every sleep plan is tailored to the service user's individual needs, making sure they can get the results they're looking for.
We appreciate you sharing such a positive, personal experience. We really believe our sleep coaches and the support they give is what sets us apart. Thanks for highlighting this!
Wishing you all the best for a restful future!
Using Sleepstation has made a…
Using Sleepstation has made a significant difference to my life.I would recommend it to anyone suffering from Insomnia.
5. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Richard,
Thanks so much for leaving your review. We're really pleased to hear that you've felt a significant improvement to your sleep and your life as a result!
Take care.
Dissapointing
Hi. Every bit they advice or try to do You can find online for free. Answer time is one or two days for a question.
It does not work for somebody who start work at various times and live in lorry all week.
It is shocking NHS approved that and pay for it.
28. April 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Greg,
While it is fair to say that our methodology (CBTi) is not a secret — the evidence based approach has been around for over 40 years, it can be a difficult to follow a CBTi programme consistently to get effective results and that's where Sleepstation comes in. We help people to understand the theory, adapt it to suit their needs and circumstances and support them to follow it consistently until they get results. As many other people have noted in their positive feedback about Sleepstation, it can be tough to follow the advice but with the right support and guidance, the results can be life changing.
However, while our sleep improvement service has excellent success rates, we can’t guarantee it will work for everyone. Because Sleepstation includes sleep rescheduling — where a fixed, consistent wake-up time is recommended, the programme is unlikely to fully benefit shift workers who frequently transition between day and night shifts.
We do offer resources, guidance and advice for shift workers, but there are certain factors in some peoples’ lives that can make managing any sleep problem much more difficult. That’s why we make sure this is made clear during the sign up process. We also screen and assess everyone as a starting point to gauge whether CBTi would be an appropriate recommendation for them, taking into account their lifestyle and any other factors that may affect the outcome of the course.
We do hope you find a solution for your sleep problem that works for you and you can enjoy a rest-filled future soon.
Brilliant Course
I had suffered terribly from insomnia and was offered this course by my doctor to help overcome the issue. Started the course some 6 weeks ago and have found it to be fantastic. Initially i have to say I was sceptical as it did not seem to help but over the course of the treatment I can see the benefits of undertaking the treatment. Whilst I am not yet complete for my treatment my sleeping pattern has stabilised and I am now experiencing good sleep nights. Still feeling a bit tired each day but more and more i can feel my general health in relation to my sleep deprivation easing
4. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Martin,
Thanks for sharing your review. It's great to hear that you're experiencing an improvement in your sleep.
The first couple of weeks of the course can be difficult at times and it can take a little bit of time to start seeing the results you're aiming for. Thanks for putting your trust in us and for sticking with your plan. It's clear the hard work has been worth it! And while you're nearing the end of the course, the techniques and skills you've learnt will help you to continue improving your sleep well into the future.
If you do feel like you need further support once you've finished, though, simply log back into your account and drop us a message. We'll be happy to see how we can help further.
Take care.
Ring your GP - ask for a referral to Sleepstation
I’ve been having poor sleep for around 9 months and after trying a number of different remedies such as hypno and vitamin supplements and nothing was working I felt I’d got to the point where I needed intervention from my doctor. The last thing I expected was to be “prescribed” CBT but I was willing to give it a go. I didn’t realise however that it was an app with supporting advice and messages from sleep counsellors. At first I was a little sceptical, frustrated and disappointed not to have face to face help….I wrong could I be?! It’s been an amazing experience and I found I was sleeping so much better in just 2-3 weeks. I read the resources, watched the videos and submitted my sleep diaries daily. I’d highly recommend it but you do have to follow it and use the resources and plans they provide you with. It’s really simple, no nonsense and intuitive. I’ve just got one week left of the programme and I’m feeling much happier, refreshed, healthier, resilient and sleeping well. If you’re suffering with poor sleep, don’t leave it any longer, make an appointment with your GP and ask for a referral for Sleepstation.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Sleepstation
Hi Jo,
Thanks for sharing your experience of our service. It's really appreciated that you highlighted your original reservations about online CBTi and then the reality. We're so pleased that the service exceeded your expectations and that you had such positive results after only 2-3 weeks.
Some people can be initially sceptical that an online service can be as effective as face-to-face support. But your review, and the benefits you've enjoyed thanks to your hard work and improved sleep just go to show how effective online CBTi can be. We hope that your review will give others the confidence to reach out for help.
Thanks again and wishing you all the best for a restful future!
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