Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Mehr ansehen
Unternehmen hat geantwortet
Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Mehr ansehen
Unternehmen hat geantwortet
John the salesman struck the perfect balance, welcoming without being pushy, and clearly knowledgeable about the products. He knew exactly what to suggest for my needs, and thanks to his advice, I end... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
Kontaktinformationen
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australien
- 1800 573 386
- sleepinggiant.com.au
4,2
Gut
329 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Really Happy with bed
Really Happy with bed, delivery and install. Definitely recommend!
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
I think the delivery fee of $146 is…
I think the delivery fee of $146 is excessive considering I bought a $1000 mattress ( Kensington Queen Firm Mattress). And the delivery guys could have been a bit more careful with handling of mattress.
30. Juni 2026
Bewertung ohne vorherige Einladung
Great delivery and Installation
The guys did a great job delivering and installing the mattress and base. On time, and took away all the rubbish. Highly recommended!
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hello Peter, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
They were incredible in bringing the…
They were incredible in bringing the super heavy mattress upstairs with great care. Salute to them 🫡
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Great experience overall
Great experience overall - so helpful in store and afterwards over the phone. Competitive pricing with the best sales. Quick delivery.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Ariella, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
The delivery was easy and staff were…
The delivery was easy and staff were lovely and friendly
Also getting the update on deliver time was perfect
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hello George, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Floor staff at Logan were incredibly…
Floor staff at Logan were incredibly helpful and knowledgeable
They had a good mattress variety to choose from and delivery seemed reasonable
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Nicole, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Worst delivery experience
When I went down to let the delivery driver in he was smoking in the truck with the mattresses. He then insisted on carrying it in himself even though there was 2 of them. Once inside our gate he threw it on the ground because it was too heavy for him - the mattress we paid $1800 for. It was a crap experience.
Invoice number: 2180436
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Monica, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.
Friendly service good advice well layed…
Friendly service good advice well layed out store and reasonable prices.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Geoffrey, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Excellent and affordable options…
Excellent and affordable options available. We were lucky to have the one we want available for pickup so we enjoyed our mattress from the first day. The aero mattress was so good and can be compared to the more expensive ones. Would definitely recommend them
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
My first experience at Sleeping Giant…
I found my first experience of shopping at Sleeping Giant to be fantastic. I spoke to Helen about my purchase of a mattress and she was very knowledgeable and assisted me to look at all my options and really understand how I sleep. She gave me tips on the care of the mattress and although I did not purchase that day when I went back Di that assisted me back up everything that Helen has spoken to me about and made the purchase simple but informative. Would thoroughly recommend them.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hello Assunta, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Came on time
Came on time . Delivery guys were great .
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Terry, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Great service
Great mattresses and good prices for quality products.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Friendly service and delivery to the…
Friendly service and delivery to the bedroom A+
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hello Lisa, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
No casters left behind for the bed…
No casters left behind for the bed base. No answer on phone and just kept ringing
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Greg, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.
Great customer service
Great customer service. Knowledgeable about their products.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi customer, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Excellent service
Excellent service. Lovely shop and plenty of options.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Very good customer service and the…
Very good customer service and the delivery service was excellent
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hello roy, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Very helpful with the buying…
Very helpful with the buying experience; however the delivery was a problem as I specifically asked for it to be after 10am, and they turned up at 9am, when I was out and unavailable. Ended up having to leave the items on my porch and get them moved inside. Luckily I hadn’t paid the old mattress to be taken away!
24. Juni 2026
Bewertung ohne vorherige Einladung
Very good service recommend them to…
Very good service recommend them to anyone
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Sleeping Giant
Hi Geoffrey, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
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