Skyfleet Limited Bewertungen 269

Service Levels Have Dropped Sharply
Over the past 12 months, I’ve noticed a significant drop in service standards from Sky Fleet Leasing. My account manager no longer seems focused on customer care — everything felt like a chore. Instead of resolving matters directly, issues were constantly passed on to someone else.
After extending my lease for another year, it became clear that my account manager had lost all drive and determination to secure a deal that would make me want to stay. The effort simply wasn’t there.
On top of that, there were repeated mistakes, such as giving me incorrect address details. Small errors like these added up and made the whole experience frustrating.
Even when I eventually left, there was no thank you or acknowledgment for being a loyal customer for 4 years, which felt very disappointing.
Overall, the service has gone from supportive and attentive to careless and disengaged.

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing arrangements and been very helpful whilst setting up the lease. Skyfleet have given us a great deal on the cost of the vehicle we have chosen to lease - we can't wait to receive it!

Ben was brilliant and always patient
So helpful

Very easy process with knowledge staff (Tracey!!) I was kept informed regularly through email from start to finish

Very easy, extremely informative and helpful

Great service as always by Ben and highly recommended!

Tracey was brilliant and so helpful with everything.

Tracey was great from start to finish.
Any issues were dealt with promptly and efficiently.
I would 100% recommend Tracey and Skyfleet in the future.

The car was delivered on time and in perfect condition as mentioned.

best and efficient car fleet coming any ever

Very professional always on hand to help very nice people

Excellent service

David was very helpful, obtained some great leasing quotes for me, then once I had selected a vehicle the process was smooth and I was well informed throughout until delivery, would absolutely recommend,

Smooth process. Good and prompt support with queries.

Paul was incredibly helpful along the way and nothing was too much to look into and advise on. The car has taken quite a while to arrive, but I guess that’s not within their control.

Thank you to Tracey for sourcing and delivery my stunning new car. I couldn't be happy and can't wait for many happy miles in the new wheels!

Great experience using Sky Fleet. Ben has been very helpful and always prompt in coming back to me. Would definitely recommend and shall be using again.

Accurate information and kept up to date.

Russel is a great sales person and Clare even better when it comes to supporting the customer at the whole process . The entire team at Skyfleet are professional and have you , as a customer , at the center of all they do . Any surprise that this is the 4th car I am arranging through them !

Always receive excellent service from this company. Debbie is a star!