I received burns to my face from their laser. Severe blistered angry bright white fluid filled burns that left scarring on my face. Their customer service was incredibly disappointing. They offered me... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’m editing a previous review where I had a bad experience, that was 7 years ago and I was pleasantly surprised this week. I had a contra indication and this was thoroughly investigated. Treatmen... Mehr ansehen
Unternehmen hat geantwortet
Organization : easily 35 minutes past schedule without any communication to me Staff : I was never told that one of the staff was a HCP for legal reasons and adherence to laws Equipment : use... Mehr ansehen
I hate that I have to give them a star! I signed up for this program with high hopes. They conveniently cancel Friday appointments (and make you schedule your appointments two weeks out), they set t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2013, Skin Laundry is your one-stop-shop for healthy, beautiful skin. Using advanced technology and medical grade skincare, we offer safe, effective treatments and transformative results for all skin types and tones and support you at every stage of your skincare journey. Visit us for the first time with a special offer on our Signature Laser facial!
Kontaktinformationen
130 Lomita St., 90245, El Segundo, Vereinigte Staaten
- hello@skinlaundry.com
- skinlaundry.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 20 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
STAY AWAY OF THIS COMPANY
LOCATION: NEWSBURY, BOSTON.
They sell the 3 monthly founder service BUT NEVER explain that this is a monthly membership that keeps charging your credit card until you GO to THE SITE TO ASK FOR CANCELLATION which is RIDICULOS you will be paying until you cancel de service. When you ask for a refund since you only agreed for 3 months, they refuse it.
This is a completely cheating way to enroll you as a customer and is ILLEGAL. STAY AWAY OF THIS COMPANY. I'm thinking of taking legal action against this company; also, the contract is a grey area regarding this membership, a very shady business.
Avoid at any cost
I joined Skin Laundry at the beginning of the year when they aggressively promoted their signature laser facial starting at £75. Since other laser treatments were costly, I decided to try it out. After the initial promotion, I became a monthly member, paying £225. Initially, I could visit every week and alternate between treatments covered by my membership. For a few months, I booked weekly laser treatments, but I had to freeze my membership for a while. When I restarted it in May, I discovered the terms had changed. I was still paying £225, but now I needed credits to proceed with treatments. There was no email notification; I was only told about it by the receptionist, so was quite taken aback how things were negatively changing. However, I thought that they have too many clients, so they are reducing all the privileges from the beginning of the year.
I was unsure about my credit balance, relying on the receptionists checking their system. On September 10th, after a dual treatment, I asked when I'd have enough credits for the next one. The receptionist scheduled me for 22nd of October as my next appointment for dual treatment. She suggested that I should choose another membership which was above 300£ per month, so I wouldn’t have to worry about the credits. I said that I can’t pay more at this time. I had the treatment on the 22nd October without any issues. Afterward, I received a text from Skin Laundry stating I had exceeded my credits and owed extra fees. I contested this, explaining my membership covered it, but they claimed the treatment cost £700. Frustrated, I called it a scam and extortion, mentioning my prior confirmation with the receptionist. Today, I received a text canceling my membership and pending treatments.
The treatment personnel were friendly, but the reception staff was rude, arrogant
and disrespectful. They seemingly were trying to extract money with unfair tactics. I believe this company's practices warrant investigation, as they fall far from expected norms. Don’t waste your money, the facials are not even that good. There are plenty of other places where people will treat you with respect and kindness for the money you are spending.
One of the worst facial salon
One of the worst facial salon. Staff is rude and they don’t explain the process of each facial. The down time is not explained and the treatment is painful. I left the salon on each visit feeling really ugly.
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