Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

We got two different masseguns from SKG. One have been working perfect for years while the other one just broke down 2 times within days and the other within 2 months. Battery just dies. Both me a... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Not sure how to feal about the experience. Been reciveving good service first but then ignored. Some of the massageguns i used have been good while other been breaking down just after days or some mon... Mehr ansehen

Bewertet mit 5 von 5 Sternen

SKG is an awesome company. Their customer service is excellent and give lots of details for the product. Their massager are the best of the market. For example the eye massager is excellent eith h... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The product works well. It definitely relaxes my neck muscles and helps my sinuses to actually drain that can cause me to have a headache. It has several levels and functions which I’ve had to fi... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Massage-Zubehör
  2. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

Founded in 2007, SKG is a high-tech R&D company that specialized in developing wearable health devices. SKG combines the best of fashion and technology and packs everything great into beautifully-designed massage products that enable a healthier lifestyle. SKG’s products have received recognition from the international design community, including the Red Dot Design Award and IF Design Award. In a modern world of fast living and full of stress, SKG is committed to delivering health and relaxation products that help people live healthier, longer, and better lives.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

150 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 81 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

We got two different masseguns from…

We got two different masseguns from SKG. One have been working perfect for years while the other one just broke down 2 times within days and the other within 2 months. Battery just dies.

Both me and my sister was promised a small gift when giving them a review but never recived them and stopped answering us. This is 2 months later. Unserious company. Not worth the price you pay and customer service is unpredictable.

27. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Not sure how to feal about the…

Not sure how to feal about the experience. Been reciveving good service first but then ignored. Some of the massageguns i used have been good while other been breaking down just after days or some months.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been using the SKG neck massager…

I’ve been using the SKG neck massager since 2024 and absolutely love it. I've just received the back pillow massager today and it’s nice. Great quality, affordable and very nice. I’m looking forward to seeing a version for legs in the future

28. Februar 2026
Bewertet mit 5 von 5 Sternen

SKG : Excellent Customer service - Innovative products! Well. Being and Technology

SKG is an awesome company. Their customer service is excellent and give lots of details for the product. Their massager are the best of the market. For example the eye massager is excellent eith high quality of manufacturing. The neck massager G7 pro fold has great different function such as heat, vibration, diffident massage modes.

Their products are unique in the market and a sign of extremely great quality.

As I said, and more importantly, its a company focused on technology and well being with a visionary approach and their customer service is excellent, thanks Edward.

24. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Weak product and bad customer service

The product is extremely subpar and just does weak little vibrations. Worst part is they don’t answer your emails when you try to return. Avoid

10. Februar 2026
SKG -Logo

Antwort von SKG

Dear Customer,

Thank you for your feedback. We sincerely apologize for the delay in our response due to the holiday season. Please rest assured that your full refund has already been processed.

We value your experience and are willing to offer any further compensation to make things right. Please feel free to contact us with your specific needs, and we will do our best to assist you.

Thank you again for your understanding and patience. We hope to serve you better in the future.

Best regards,

Bewertet mit 5 von 5 Sternen

I bought this massager for my husband…

I bought this massager for my husband but I use it as well. We use it almost every day for recovery. Besides it is very light so our arm doesnt get tired when holding it. We use it while watching tv. I recomand it.

1. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nice for bedtime

sitting at a desk all day is rough on my posture. honestly, the tension in my shoulders and neck drops noticeably after i use this. feels super relaxing. definitely good if you're stuckk in a chair for hours.

15. Dezember 2025
Bewertet mit 5 von 5 Sternen

I use this neck massager almost every…

I use this neck massager almost every night when i get in. neck feels way looser. does the job.

30. September 2025
Bewertung ohne vorherige Einladung
SKG -Logo

Antwort von SKG

Thanks for the 5-star review! We’re happy our neck massager helps ease neck tension and supports better relaxation after a long day. Your comfort means a lot to us!

Bewertet mit 1 von 5 Sternen

I can’t get my order on time it’s like…

I can’t get my order on time it’s like delay a month.

26. November 2025
SKG -Logo

Antwort von SKG

Dear

Thank you for taking the time to share your experience with us.
We are truly sorry to hear about the delay in receiving your order — this is not the experience we want you to have.

Due to severe weather conditions in certain regions, our third-party logistics partner has experienced unexpected transportation disruptions, which unfortunately caused your shipment to be delayed longer than expected. While this situation is beyond our direct control, we fully understand how frustrating this delay has been for you, and we sincerely apologize for the inconvenience caused.

Please rest assured that we are actively following up with the logistics provider to ensure your order is delivered as soon as possible. At the same time, as a gesture of our apology and appreciation for your patience, we would like to offer you a compensation/refund/discount (according to your policy) to make up for this experience.

Your satisfaction is very important to us, and we truly appreciate your understanding and patience. If you have any further questions or need assistance, please feel free to reach out to us — we are always here to help.

Bewertet mit 5 von 5 Sternen

Fast Delivery!

11. Dezember 2025
SKG -Logo

Antwort von SKG

Thank you for your kind feedback!
We’re glad to hear that you’re satisfied with the fast delivery.
We’ll continue to work hard to provide a great shopping experience.

Bewertet mit 2 von 5 Sternen

Its been more then a week they havent…

Its been more then a week they havent even shipped my order the told me after purchase within 48hours they will ship it. But the customer service is full ai replied. Totally a horrible experience and a lier company. I wouldn’t recommend

Update: neither they arranged dedicated customer support IT IS STILL AI REPLIED MAILS!! Also my order says its delivered and its been a week. No one updates me with anything! i did not received my order but its says delivered….also they did not compensate as well

Finally my order arrived. It took a month to arrive! Product seem really good arrived in good condition. But still waiting for compensation product as they promised.

I will be updating if anything changes

13. Dezember 2025
SKG -Logo

Antwort von SKG

We sincerely apologize for this and truly appreciate your feedback. Please check your email, as we have arranged dedicated customer support and a compensation solution specifically for this matter. If you have any further questions, please feel free to contact us at any time — we will respond as quickly as possible to assist you.

Bewertet mit 1 von 5 Sternen

Terrible experience shopping with your…

Terrible experience shopping with your brand. I placed my order on November 20. SGK Charged money but I get it nothing. Many email sent no results.

12. Dezember 2025
SKG -Logo

Antwort von SKG

We sincerely apologize for this and truly appreciate your feedback. Please check your email, as we have arranged dedicated customer support and a compensation solution specifically for this matter. If you have any further questions, please feel free to contact us at any time — we will respond as quickly as possible to assist you.

Bewertet mit 1 von 5 Sternen

It has been one & half month

It has been one & half month, the order was never delivered. Having a hard time trying get my refund. Horrible!!!

12. November 2025
SKG -Logo

Antwort von SKG

We sincerely apologize for this and truly appreciate your feedback. Please check your email, as we have arranged dedicated customer support and a compensation solution specifically for this matter. If you have any further questions, please feel free to contact us at any time — we will respond as quickly as possible to assist you.

Bewertet mit 1 von 5 Sternen

I have ordered and NOT received

I have ordered and NOT received. No response to the emails. It's a scam. Do not trust them do not send any money.

29. November 2025
Bewertung ohne vorherige Einladung
SKG -Logo

Antwort von SKG

Dear Miro

We are truly sorry for the experience you’ve had, and we sincerely apologize for the frustration this has caused you.

To help us look into this matter and resolve it properly, could you please provide us with your order number and the email address used to place the order? Once we receive this information, we will arrange a dedicated one-on-one customer service representative to handle your case and follow up with you directly.

We sincerely apologize again for the inconvenience and appreciate your patience. We look forward to assisting you and resolving this as soon as possible.

Kind regards,
Customer Support Team

So funktioniert Trustpilot

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