Reklamation
Hej,
Jeg købte et par sko hos jer den 28. maj. Desværre gik de i stykker inden for den første måned, hvilket naturligvis er meget skuffende.
Det, jeg er mest utilfreds med, er dog den manglende kundeservice. I over en uge har jeg forsøgt at komme i kontakt med jer både via telefon og skriftlige henvendelser, men uden held.
Jeg har hverken fået svar eller mulighed for at tale med nogen om sagen.
Jeg bor i Aarhus og har derfor brug for vejledning til, hvordan vi løser problemet, men den hjælp har jeg desværre ikke kunnet få.
Antwort von size? - København
Dear Martin,
My name is Iram from size? UK Trustpilot Team.
I hope this message finds you well. I would like to sincerely apologise for your recent experience and for the lack of response you have received from us. This is not the standard of service we aim to provide, and I understand how frustrating this must have been for you.
To ensure your enquiries are dealt with promptly and your concerns are properly addressed, I would kindly ask you to reach out to us via our web form at https://www.size.co.uk/page/delivery-returns/. Once we receive your submission, we will get back in touch with you as quickly as possible and make certain that everything is sorted to your satisfaction.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Iram,
size? UK Trustpilot Team.
