Right from initiating the query till resolution, team had always been in touch giving updates . This is something commendable and provides goodwill on the process as well as team . Well done ! Keep... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The team at Singsaver is very patient and friendly, and they helped resolve my issue smoothly! I missed my reward redemption application and thought it couldn't be fixed, but they followe up proactive... Mehr ansehen
Unternehmen hat geantwortet
Recently i had some issue in receiving the redemption email from Singsaver and the deadline of redemption kicks in thinking the email has not been sent. After checking with Singsaver and the proof of... Mehr ansehen
Unternehmen hat geantwortet
I have fulfil the requirement for the cards. But singsaver customer services reply in the mail stating that Citibank reject my rewards. But when I check with Citibank. They say that I can provide the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Kontaktinformationen
1A Keong Saik Rd, Singapore, 089109, singapore, Singapur
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3,8
Gut
115 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good & thanks for Singsaver platform of…
Good & thanks for Singsaver platform of redemption status monitoring, and also overall the redemption procedure and progressing are easy.
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Foo,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Great saving recommendations and offers…
Great saving recommendations and offers from Singsaver and they did deliver the perks as claimed.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Ernest,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Received an email from singsaver…
Received an email from singsaver regarding my paynow number. I’ve replied but till date, I have not received my rewards yet, only automatic replies by an AI bot.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Anthony,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Best regards,
SingSaver Customer Experience Team
I missed out on claiming my…
I missed out on claiming my CapitaVoucher gift, Jeremiah helped me to request for an extension. Appreciate it. One feedback is to inform the customer receiving the gift that the email is from DBS and not SingSaver so that we can keep a lookout and not miss the email especially since multiple DBS emails are sent in a week for existing customers.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Huiyi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Jeremiah from SingSaver helped me to…
Jeremiah from SingSaver helped me to submit an appeal. Checked email regularly for the voucher code but the 1 month redemption was too short as i was overseas when I got the code. He managed to submit an appeal for me and I was given another chance to redeem the voucher :) thank you Jeremiah!
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Thank you Marrione from SingSaver
I would like to compliment Marrione from SingSaver for resolving an issue I had with the Redemption Gift, which was entirely my fault. Nevertheless, Marrione handle the situation with utmost professionalism and kept me updated at every step of the way. Wonderful!
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Alex,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Super fast reply
They reply very fast whenever I have an issues with the rewards. They solve my problem in properly way and quick.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Lu Vu,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Short redemption period but prompt service recovery
Was given a short (1 month) redemption period for a gift and I accidentally missed it. However Marrione from the Singsaver team looked into my appeal promptly and was able to grant an extension. Appreciate her help.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Alex,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
I had claimed several rewards through…
I had claimed several rewards through SingSaver, they have very good offers.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Eric,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Antwort von Singsaver
Hi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Prompt support & follow-up in redemption appeal
Although the process took three months to complete, my redemption review appeal was smooth and well‑supported by Jhaycee and Jaryll’s prompt follow‑ups. Thank you.
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Jenn Lim,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Quick action from Singsaver team to resolve issue
Applied for HSBC credit and the reward status was pending for longer than I expected. I email the team and got a response within reasonable time frame. They asked me to wait for another few weeks. However I had to travel for work out of Singapore for almost a month and missed on the redemption period. The singsaver team, Jeremiah was kind enough to get me an exemption to redeem the gift. Overall i think the window to redeem the gift is too short. I had some friends who missed out on the period to collect the gifts and had to forfeit although they were qualified.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Jarrold Ooi,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
The claim process is easy but it would…
The claim process is easy but it would be better if customers could receive message once they are entitled to receive the rewards.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Evelyn Khor,
Thank you for your feedback. The team is glad to have satisfied a customer!
We also truly appreciate your suggestions for improvement, as they help us enhance our processes and serve you better in the future.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Antwort von Singsaver
Hi Thomas Tam,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Generous cash rebate and gift
Really impressed with this offer—low interest rate and a generous cash rebate make it a very competitive deal plus a free ipad 9. The application process was smooth, and the savings are decent.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Desmond Nah,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Never give out reward promised citing…
Never give out reward promised citing technical reasons. Annoying and feel cheated.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Ruomu Hou,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Good experience
Really good experience and received the reward very fast. I'll recommend my family and my friends to use it too.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi JIE WANG,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Fast Redemption
Never expect to receive the paynow reward in such short time!
Thanks Singsaver
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Sui,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Citibank & HSBC rewards-process time
For Citibank rewards approval came fast and efficient.
For HSBC rewards still pending and been informed that will need to wait for 5 months after card approved. :(
will not recommend to my friend for this card if the waiting time take so long. Hope they can improve the processing time of paynow rewards.
thanks for asking to feedback.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Chong,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Some of the application is not redeemed
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Singsaver
Hi Zhaosheng Ye,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.