Simple Home Appliances Bewertungen 142

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The customer service I received was excellent. I had a problem with the delivery but this was resolved very quickly with emails updating every step after that with delivery made within a 1 hour tim... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time wait... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Super-fast delivery, on-time and well communicated. Ordered a massive OLED on Saturday evening, received options for delivery on Monday. Chose Wednesday instead, it was well communicated and deliver... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery... Mehr ansehen

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. Elektrofachmarkt

Vom Unternehmen geschrieben

Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

142 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service

Amazing service and super quick delivery. Received the item within 2 days and the order was placed on a Saturday morning. The delivery arrived on the date selected and we were contacted prior to the delivery to let us know we were the next stop. Would highly recommend.

2. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Everything good like price and the…

Everything good like price and the delivery was also on schedule as promised.
I have to say the delivery men were totally unhelpful when asked to unpack and take the cardboard away they just left it and couldn’t wait to get away.

24. Mai 2025
Simple Home Appliances-Logo

Antwort von Simple Home Appliances

Thank you for your feedback, and please accept our sincere apologies for the experience you had with the delivery team. While we’re glad to hear you were happy with the price and that delivery was on schedule, we’re very sorry the service on the day fell short.

The delivery service should have included taking the item to a room of your choice, unpacking, and removing the packaging. We use a third-party courier for deliveries and have already passed your complaint on to them for investigation and follow-up.

We’ve also sent you an email to see if there’s anything we can do to make this right for you. Thank you again for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

I would be willing to change this…

I would be willing to change this review if I receive a suitable response. My new TV was due to arrive today but to my old address. I have just moved house but I tried to change to my new address but the phone line isn’t working. So my tv has not been dropped off and I don’t know where it is.
All sorted now thank you

13. Mai 2025
Bewertung ohne vorherige Einladung
Simple Home Appliances-Logo

Antwort von Simple Home Appliances

Hi Mark, We have responded to the ticket you raised in regards to needing to change the delivery address. We have initiated a request with the courier to have this rerouted to your new address. You will receive a SMS notification with your new delivery date. Please note it may take 48hrs for this to be processed with the courier. We hope this means you will update the review. Thank you, Simple Home Appliances

Bewertet mit 5 von 5 Sternen

I've recently purchased a fridge and a…

I've recently purchased a fridge and a freezer from Simple Home Appliances and got one of the best market deals. Though, the old freezer had not defrosted when the delivery was scheduled, the team responded positively and reset the delivery slot instantly.

Their order app is great — it has live tracking with your position in the queue and the delivery number at the time, so the whole process is very transparent and convenient. Their support team was also very fast and helpful to fix my problem.

I would strongly recommend this site to anyone who wishes to buy home appliances!

21. April 2025
Bewertet mit 5 von 5 Sternen

GOOD SERVICE

On 07 April 2025, I placed an order for a Samsung QE48S93DAEXXU 2024 48" S93D OLED 4K HDR Smart TV and paid £741. This was an excellent price, approximately £100-£150 below the prevailing market rate. However, upon receiving the package, I noticed that the box indicated the S90D model instead of the S93D model. I attempted to contact customer service at 02081676439, but my call went straight to voicemail.
Subsequently, I sent an email and received a response instructing me to verify the sticker on the side of the box rather than the print on the box itself. Upon checking the sticker and opening the box, I confirmed that it was indeed the S93D model. I would like to express my gratitude to Simple Home Appliances for their assistance in resolving this matter.

9. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just ordered a washing machine

Just ordered a washing machine, I have had no confirmation and cannot get them on the phone, in panic mode. (Update I have had feedback and I am happy with result. It is so frustrating and scary when you don’t hear anything immediately after a purchase. To follow on from my panic! I would like to say I apologise to Simple home appliances as I have never purchased from them before and I did not understand how they work. I did receive my machine on time and the old machine was taken away. The two young men that delivered my machine were very pleasant and friendly as a result I have now change my review to a 5 star. Thank you and once again I apologise

A Green

1. April 2025
Bewertung ohne vorherige Einladung
Simple Home Appliances-Logo

Antwort von Simple Home Appliances

Hi Ann, We have responded to your email and updated your order as you requested to include the removal service. Please check your Junk folder for the emails both the initial confirmation and our response to your query. Apologies for the delay it has been very busy today. Thank you

Bewertet mit 5 von 5 Sternen

Great company

Absolutely fantastic product ( Samsung eco bubble washing machine) delivered fast and well packaged. Fantastic customer service, kept informed, called ahead before delivery. The 2 members of staff who delivered were friendly and very helpful. I would definitely reccomend

10. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

The fridge took much longer to be…

The fridge took much longer to be delivered than initially indicated and then the delivery crew refused to take the old fridge, even though we had paid for this service.

4. März 2025
Simple Home Appliances-Logo

Antwort von Simple Home Appliances

We are sorry to hear you were not happy with our service. Our apologies for the delay, large american fridge freezers need to be booked in by the courier due to their size and I can see that removal of the old appliance was not performed on the day of your delivery due to a booking error and had to be rebooked. We have sent you an email offering you a refund for the removal service.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr