The customer service I received was excellent. I had a problem with the delivery but this was resolved very quickly with emails updating every step after that with delivery made within a 1 hour tim... Mehr ansehen
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Das sagen Bewerter
Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time wait... Mehr ansehen
Unternehmen hat geantwortet
Super-fast delivery, on-time and well communicated. Ordered a massive OLED on Saturday evening, received options for delivery on Monday. Chose Wednesday instead, it was well communicated and deliver... Mehr ansehen
I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.
Kontaktinformationen
Vereinigtes Königreich
- info@simplehomeappliances.com
- simplehomeappliances.com
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First Class Customer Service.
Firstly, we fiund what we wanted, £50 cheaper than in larger chains.
The ordering was very simple as was organising the delivery date.
Totally our fault, there was an issue and we were temporarily unavailable for delivery. But our delivery driver, didn't just dump and go, he called me and worked with me to find a solution. He then asked me to call him afterwards to make sure we were happy.
Fantastic customer service.
Thank you!
After been let down by amazon I sent an…
After been let down by amazon I sent an email them explaining that the tv must be delivered on a particular day either morning or afternoon as I was taking half a day holiday off work. They emailed me and said that would not be a problem and the Tv arrived bang on time. It was cheaper aswell BTW.
Fab transaction from start to finish.
Fab transaction from start to finish.
Website was easy to navigate and transaction was very straightforward.
We were able to select a delivery date to suit our needs and availability.
We received great communication regarding a delivery time slot and delivery was within the allocated time. Product was well packaged and as described on website.
We would use this company again.
Impressed with the price of Samsung…
Impressed with the price of Samsung dishwasher compared to same one on sale in Currys - over £100 cheaper. Simple home appliances offered free delivery unlike Currys. Delivery was efficient. Overall happy with them. Would recommend.
Delivery was perfect
Delivery was perfect. We could choose a day to suit us which is brilliant. Tv is as advertised. Would recommend and also purchase from this store again. Thank you
Great overall experience – excellent website and product, minor delivery delay
I purchased a 50-inch Samsung TV online and overall had a very positive experience.
The website is excellent—very user-friendly, easy to navigate, and the product descriptions are clear and detailed, so you know exactly what you’re buying. There were plenty of payment options available at checkout, which was great, and I was able to use PayPal without any issues. The price was also very competitive compared to other retailers.
The TV itself arrived brand new, sealed in the original box, exactly as advertised, and it works perfectly. I’m very happy with the product and the value for money.
One area that could be improved is the delivery scheduling. I placed my order on a Saturday and selected an available delivery date for the following Monday. I made arrangements for someone to be at home that day, but unfortunately the delivery didn’t arrive until Tuesday. This was a bit inconvenient as plans had to be rearranged.
That said, once the delivery day was confirmed, I was given a clear four-hour time slot, which was very helpful, and the delivery arrived within that window. Communication on the day itself was good.
Overall, a great buying experience with an excellent website, fair pricing, and a quality product. With more accurate delivery date commitments, this would be a near-perfect service.
Great price and service
Great Experience
Great price & great delivery.
Would buy from here again.
Appliance sale
So simple, great communication and fast delivery, fantastic service
Would buy again!
All went very smoothly from purchase to delivery. Delivery team was very helpful as well.
Ordered really easily online with quick…
Ordered really easily online with quick delivery .. no hassle efficient ordering and delivery. Very happy
This is second time I’ve used Simple…
This is second time I’ve used Simple Home Appliances as I bought my washing machine from them last year. I bought a Samsung fridge freezer and it was cheaper than anywhere else I could find. Communication was excellent throughout — I was kept up to date the whole way by text, which made the process really easy.
The delivery team were great: they called me about an hour before they arrived, brought the fridge freezer into my utility room, unpacked it, and took the old appliance away without any hassle.
The fridge freezer itself has been great so far. Overall, a really smooth experience and I’d definitely recommend Simple Home Appliances.
Prompt delivery of a latest model TV
I received prompt delivery of a latest model Samsung TV at a very good price. I raised an issue with customer support and that was dealt with promptly, too. So why not 5 star? Well, customers need to be aware that great prices sometimes have a hidden cost and that's why this is not a 5 star review. Because Simple Home Appliances are not a Samsung approves supplier when I tried ro register for the 4 year extendion to the warranty Samsing offer, I was refused. Not sure why Simple Home Appliances are not on Samsung's approve list. Something to think about.

Antwort von Simple Home Appliances
All started out well
All started out well. Took delivery of my new Samsung washing machine on September 04th (just over 4 months ago), and was having a happy washing experience until 5 days ago. The machine has been throwing up error codes and has completely stopped working.
Because the machine is only 4 months old, I contacted Simple Home Appliances by phone but to no avail!. Frustratingly, the phone goes straight to an answer service so you cannot speak to anyone so I had to revert to email which has been equally tedious.
I am still without a washing machine for the 5th day and no sign of a resolution from Simple Home Appliances.
Be warned

Antwort von Simple Home Appliances
Good Customer feedback where necessary
I ordered a similar washing machine from Simple Home Appliances as the one originally purchased from Currys was damaged. SHA delivered on time however not within the time scheduled as I had notified them of the Council's parking attendants, As a result, they rushed through the delivery motion, while one of the two guys kept a lookout for the Council attendant and as a result did not level the machine or check whether the hose was correctly fitted to the outside. However on complaining about this to the Company, they refunded the Delivery Charge that was made. For that reason I would use them again.
I had a smooth experience with simple…
I had a smooth experience with simple home. The ordering process was super smooth and the pricing was reasonable. I would consider them again form home appliances.
Samsung tumble dryer
We bought a tumble dryer at a great price, and it was delivered on Sunday, which was very convenient. I am very satisfied with the service provided by this shop. Highly recommend
Great price and Great customer service
Great price and Great customer service, thank you
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