the chap who helped me today at the Surbiton branch was fantastic. I had lock issues and he went above and beyond to help me get it sorted. Thank you
Standort
Standort wechselnPortsmouth Rd, KT6 5QQ Surbiton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Mehr ansehen
Great value in comparison to major competitors, and the initial deal was great too. Very smooth set up - Scott was incredibly helpful and knew his stuff! Clear and welcoming communication and added bo... Mehr ansehen
Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Mehr ansehen
Unternehmensdetails
Über Shurgard Self Storage - Surbiton
Vom Unternehmen geschrieben
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Vom Unternehmen geschrieben

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktinformationen
Portsmouth Rd, KT6 5QQ, Surbiton, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good company to deal with very helpfull
Speedy
Speedy, quick and simple. Chris and Scott where a great help
Great service
Staff are helpful and considerate of ones needs and explained the before and during process of renting out the storage unit with care. Really great storage place to use as well as great prices.
Terrible experience with local staff
Terrible experience with local staff, who are rude, unmotivated and unaware of the very basics of customers service. I am using this service for a few months, only because I have no alternatives

Antwort von Shurgard Self Storage - Surbiton
Exceptional Service by Khaya Surbiton…
Exceptional Service by Khaya Surbiton Shurgard
The service was very good and I was impressed by the professionalism of Khaya the guy who attended to me. He took time to explain how the system works and he did not rush me to sign. He made sure I understood the terms and conditions and he answered all the questions I asked before I then signed the contract.
High quality facility and excellent customer service
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to resolve every obstacle. Very impressed. Thank you, really appreciate the hard work.
Limited car parking spaces
Helpful & Friendly Staff .
Limited car parking space therefore avoids rush hours .
Website easy to use
Website easy to use. Front Desk staff really welcoming and helpful. Thank you.
Helpful and efficient staff…
Helpful and efficient staff including Chris at the Surbiton site
Surbiton - excellent service from Chris
Surbiton - a very professional and helpful staff member: Chris was on hand to go through all the procedure with us.
Nothing was too much trouble.
It made our experience with Shurguard a pleasure, and we would definitely recommend to others who are considering storage solutions.
Caring, compassionate and professional
Chris was more than helpful with helping me close my mums account following her passing.
It was something that I was stressed about but Chris was helpful, accommodating and explained everything to me very clearly.
Can’t speak higher of his customer service!
Excellent customer service and clean facilities at Surbiton
The customer service at the Surbiton branch has been fantastic. Really friendly staff (Chris and Paul) and a very easy process to open up the unit and store my furniture. Would highly recommend so far. Many thanks
Brilliant customer service at Surbiton…
Brilliant customer service at Surbiton with both Chris and Paul. They went above and beyond to work out the best storage solution for my family and were very patient getting us all set up.
Easy to set up clean and really secure…
Easy to set up clean and really secure at a nice cheap rate for first month
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