Absolutely amazing customer service! Karen was incredibly friendly, helpful, and professional throughout the whole experience. She went above and beyond to make sure everything was taken care of, and... Mehr ansehen
Standort
Standort wechseln251, A33 Relief Road, RG2 0RR Reading, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Karen was lovely in helping us with finding our storage unit for when we move out next weekend, very helpful gave us all the correct information we needed and answered all of our questions. Quick an... Mehr ansehen
Fabulous customer service. We have never used a self storage before. Edward was great! He spent time running through how things worked and showed us entry and exit procedures etc. Great storage facil... Mehr ansehen
The app is very easy to use & when we had to call the help line - very helpful & sorted our issue out - we were at the wrong location!! Then the store we should have been at, stayed open past their cl... Mehr ansehen
Unternehmensdetails
Über Shurgard Self Storage - Reading A33 Relief Road
Vom Unternehmen geschrieben
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Vom Unternehmen geschrieben

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktinformationen
251, A33 Relief Road, RG2 0RR, Reading, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Absolutely amazing customer service
Absolutely amazing customer service! Karen was incredibly friendly, helpful, and professional throughout the whole experience. She went above and beyond to make sure everything was taken care of, and I couldn’t be happier with the service I received. Highly recommend and would definitely use them again. Thank you for such a fantastic experience!
Friendly staff
Friendly staff at the Reading store. Also good service and info from an earlier phone call. Got to see a couple of units to help my decision. Well done all around.
Excellent service from Edward and Karen - Reading
Excellent service from Edward and Karen
I had a fantastic experience with Shurgard Storage in Reading, particularly thanks to Edward and Karen.
Edward was absolutely amazing from the moment I arrived. He took the time to understand exactly what I needed and made sure I got the right size unit for my requirements, rather than simply trying to sell me the biggest option. He genuinely went above and beyond to help and made the whole process straightforward and stress-free.
Karen was equally fantastic — friendly, helpful and a real pleasure to deal with.
Both Edward and Karen are a real asset to Shurgard. It's not often you come across people who take such pride in looking after customers and genuinely care about providing a great experience.
I wouldn't hesitate to recommend the Reading Shurgard team, and I hope their management recognise what two fantastic members of staff they have in Edward and Karen.
Thank you both for all your help!
Edward has been very professional
Edward has been very professional, friendly and very helpful. Would highly recommend. A true asset to Shurgard. Raj Chhibba
good staff amazing experience
good staff amazing experience
Friendly Greeting
Lovely lady Claire showed us the rooms and explained pricing. More than happy ...now have to move in !
Karen was incredibly nice
Karen was incredibly nice, patient and proffesional with the delivery of service for my rental. She listened carefully to my situation and recommended the absolute best option for my storage requirements. Dare I say, it was very quick. Everything executed in about 15 mins.
Helpful staff
Handy, but mid-contract price rises unjustified
Handy, easy to use app.
Billing straightforward.
Disappointed with 27% price increase in a year!
Karen has been fantastic to us in…
Karen has been fantastic to us in customer services. Great personality, warming and most importantly exceptionally helpful. Thank you for your great service
Karen
Karen, was really helpful at reception while setting up storage. And offered flexible solutions. Really helpful and I was fully satisfied with the experience.
Karen was lovely in helping us with…
Karen was lovely in helping us with finding our storage unit for when we move out next weekend, very helpful gave us all the correct information we needed and answered all of our questions. Quick and helpful service highly recommend
Thank you very much! :)
We were attended to for the second time…
We were attended to for the second time by Karen and she was so helpful and kind. We will definitely continue to use this storage.
Extremely helpful staff
Extremely helpful staff, really friendly. Units are very clean and dry.
Really easy to arrange
Really easy to arrange. My thx to Edward for showing me all around and talking me through all the options. The onboarding process was also super quick and straightforward.
Karen and Ed were really helpful
Karen and Ed were really helpful. Perfect place to store things between university houses
Karen and the Shurgard team were most…
Karen and the Shurgard team were most helpful in assisting me with getting my things safely stored before I began my studies in University of Reading.
I recommend all students Shurgard Caversham (Nearest to the campus) to Store all excess belongings.
Thanks Karen and Shurgard team! =]
Karen was super efficient
Karen was super efficient, friendly & helpful. My second time using shurgard. Recommend.
Smooth and hassle-free storage
Great experience with Shurgard Reading. The booking process was straightforward and staff very helpful and prompt answering questions (especially Karen). The storage was easily accessed via app and key collected without no hassle. The moving process was hassle-free. Recommended for convenient storage solution.
The staff at Shurgard Reading were very…
The staff at Shurgard Reading were very helpful and my expectations were exceeded - they offered proactive solutions that I wasn’t expecting
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