Shurgard Self Storage - Northampton Riverside Bewertungen 

87
•
TrustScore 4.5 von 5

4,7

Units 1-3 Carousel Way, Riverside Retail Park, NN3 9HG Northampton, GB

•

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Been using the the storage centre for 5 years the staff are always helpful. Big shoutout to Charley for her amazing customer service over all the years.

Bewertet mit 5 von 5 Sternen

This was our first time renting storage. I initially phoned head iffixe to book my local storage facility, I did find them unhelpful and there were mistakes made. So I then opted for going to my local... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great customer service, very helpful both on the phone and on-site. No problem with changing to a bigger storage lock-up. Very pleased with the experience so far. Thank you for making a difficult sit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The allocation process was swift in less than six hours my load was already in the storage and the cost is very affordable. Lift is also available because i was allocated second floor and this mad... Mehr ansehen


Unternehmensdetails

  1. Mietlagerräume
  2. auch in
  3. Lagerraum
  4. Warenlager

Über Shurgard Self Storage - Northampton Riverside

Vom Unternehmen geschrieben

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Vom Unternehmen geschrieben

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Kontaktinformationen

  • Units 1-3 Carousel Way, Riverside Retail Park, NN3 9HG, Northampton, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

87 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(87)

7.025 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, very helpful both on the phone and on-site. No problem with changing to a bigger storage lock-up. Very pleased with the experience so far. Thank you for making a difficult situation a little bit easier for us.
:-)

15. August 2025
Bewertet mit 4 von 5 Sternen

First storage day arrival

First storage day arrival, could not find someone to get initial access but eventually when staff was found, the process was very helpful and for the remainder of the day all was straightforward

27. Juli 2025
Bewertet mit 5 von 5 Sternen

6-star service!

Absolutely flawless from start to finish. We urgently needed a unit due to a house move, and within the hour I was in my lock-up storing boxes. Mani, who picked up my call, was such a great help, as was the lady at the units (who seems to do everything!), and the follow-up call a day or two after to check everything was OK. I really can't find fault.

25. Juli 2025
Bewertet mit 1 von 5 Sternen

Do not put the card for payment of…direct debit

Do not put the card for payment of services for storage of your things, on direct debit. They withdraw money when they want and as much as they want. When they are told about it, they just say Sorry. This is not acceptable.

18. Juli 2025
Shurgard Self Storage - Northampton Riverside-Logo

Antwort von Shurgard Self Storage - Northampton Riverside

Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.eu so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Bewertet mit 2 von 5 Sternen

Didn't get call back to tell me how to…

Didn't get call back to tell me how to access after I booked on line lad on phone said he will ring back to go though progress but didn't. Rang back no answer. So was left with a van full so had to take day off work to unload to get to unit to find 1 lift wasn't working one I needed . Then a business had all there boxes out on landed making it hard to pass

2. Juli 2025
Shurgard Self Storage - Northampton Riverside-Logo

Antwort von Shurgard Self Storage - Northampton Riverside

Hi Robert.
Thank you for taking the time to share your comments. We are sorry to hear you weren't called back. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Bewertet mit 5 von 5 Sternen

My first time ever renting out storage…

My first time ever renting out storage and I was made sure I knew where to go to get to my locker and about downsizing or upsizing if I need to and if I needed any boxes etc that I had to just go to reception or ask ,even had a check up call making sure everything was OK which I appreciated all the staff are friendly and helpful

16. Juni 2025
Bewertet mit 5 von 5 Sternen

Very professional

Very professional, secure and prices are reasonable.
Special thanks to Leslie for his professional and prompt help and responses to my queries

10. Mai 2025
Shurgard Self Storage - Northampton Riverside-Logo

Antwort von Shurgard Self Storage - Northampton Riverside

Thank you for your positive comments. Our team will be delighted to hear feedback. If you are totally satisfied with our services could we please ask you to change the number of stars awarded (5 = positive rating) or let us know if there is anything else we can do.

Bewertet mit 1 von 5 Sternen

The actual storage itself is great but…

The actual storage itself is great but the fact you just woke me up emailing me at 4.50am annoyed me so you get one star

8. Mai 2025
Shurgard Self Storage - Northampton Riverside-Logo

Antwort von Shurgard Self Storage - Northampton Riverside

Hello Sherlock Jones, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.

Bewertet mit 5 von 5 Sternen

Northampton Riverside branch

Using the Northampton Riverside branch, dealing with the lovely Emma. Moving is so stressful but Shurgard have made this part very easy. Locker is a really good size, easy to get in and very clean. Thumbs up, definitely recommended.

1. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely rubbish

Absolutely rubbish, I paid my money for the first month then got charged another £504, once this month is over, myself and any of my clients won’t be using your storage again, we have sent a lot of customers your way in the last 5 years, and this is how you treat us in return, we will be using another storage from now on

1. November 2024
Bewertet mit 5 von 5 Sternen

Execellent and affordable Service

The allocation process was swift in less than six hours my load was already in the storage and the cost is very affordable.
Lift is also available because i was allocated second floor and this made the movement seamless.
The follow up and notification was also fantastic.

16. Oktober 2024

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