Keely was absolutely amazing! I went into City Airport to enquire about storage as I’m moving, and Keely couldn’t have been more helpful. Her customer service was fantastic, she was friendly, profes... Mehr ansehen
Standort
Standort wechseln5 Oriental Road, E16 2BZ London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Staff is super friendly, and the facility is amazing. Most importantly, it feels secure, since you have to authenticate a couple of times each time you enter the building. Would definitely recommend o... Mehr ansehen
I received a swift response to my enquiry—professional and friendly communication with James over the phone. I met with Alex and Boris at the front desk the next day. They made me feel so welcome. An... Mehr ansehen
Great customer service! James was particularly helpful ensuring I was all set with the app and code to enter the building, which is very secure, clean and well ventilated. He happily showed me the... Mehr ansehen
Unternehmensdetails
Über Shurgard Self Storage - City Airport
Vom Unternehmen geschrieben
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Vom Unternehmen geschrieben

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktinformationen
5 Oriental Road, E16 2BZ, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy and quick
Easy and quick. For those in need instantly I recommend to use the Shurgurad. Staff are help and informative. For first month price is reasonable.
Good service and understanding customer service
I had a busy schedule that day and Alex the customer Service attended to me with clear instructions guide, step by step on how I can complete the application, see up my account and app. I move my luggage with so much ease.
Poor explanation and communication from…
Poor explanation and communication from the reception staff. Not very friendly and helpful.
Safe and secure place customer service…
Safe and secure place customer service was good
It is my first time to use a storage…
It is my first time to use a storage facility and staff members have been helpful.
The downside is from 9pm i can’t access to my storage and it affect people like me who finish work a bit late in a evening.
Extortion money as penalty !
I have to pay over 500£ just for placing my 15 days notice one day late . Extornist money ! Be careful while choosing this company I prefer safestore or attic now . There are other more competitor which are affordable .
Sometime trollies are missing there is no onsite staff after 6 . Signals is big problem as their entry system works on mobile if you don’t have signals you need to go out again and again inorder to use their entry system !
Just what I need, and great service
Convenient entry via app. Well articulated and clear instructions regarding access.
I was so pleased with the customer…
I was so pleased with the customer service I received.
I was struggling to download the app but the person at reception helped me and went through the all process with me .
I felt valued and I would recommend shurgard to anyone.

Antwort von Shurgard Self Storage - City Airport
Exceptional experience
Staff very helpful and process very smooth. They always respond to my queries in a prompt manner.
Seamless process to booking storage
The ease of booking the storage space and the online tools gauge the amount of storage needed were invaluable. There was great service when we got to the place to complete the booking and being shown around how everything works with useful information provided by the team.
Great staff and Secure facilities
Staff is super friendly, and the facility is amazing. Most importantly, it feels secure, since you have to authenticate a couple of times each time you enter the building. Would definitely recommend others too. They have a 1-month £1 offer for any locker, you just pay for the extras.
When I got to the reception desk
When I got to the reception desk on Tuesday, 16 January 2024, I was greeted by the receptionist, James. He is a very friendly man, he went through all of the instructions with me. I would recommend James for good customer service.
I booked a storage at a local Shurgard…
I booked a storage at a local Shurgard but was unable to due to a change in circumstances. The staff were brilliant regarding the cancellation and sorting out the situation.
Great Service and Convenience
Great service from the team as always. Shurgard is very convenient - quick sign up and excellent flexibility for unit changes and move out dates.
10 stars for Alex
Alex helped me really well with the move and explained everything very well. If I could give more stars I would 😉
Alex was so nice and helpful
Alex was so nice and helpful! God bless him :) he explained everything so well and help me carrying my storage 🙏🏾
Thanks to Boris.
Good staff guidance and training in using its safe environment was very attractive to me.
Thanks to Boris.
Fantastic experience at Shurgard City…
Fantastic experience at Shurgard City Airporr. Boris was great.
City Airport - Amazing service
Spoke to Boris over the phone, he was very helpful and informative. Met Zara in person, she was lovely and my made experience smooth & simple.
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