A prompt response to my query about need to change my address and billing details. Lions mane is a Shroomex product I use regularly and trust it’s quality
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The pills are so obviously under filled than previous. None of them weigh the same and something has seriously changed with this company. It was obvious to me that I was being lied to as well with the... Mehr ansehen
This is a standout product. It definitely feels like you're taking "medical grade" Lion's Mane. I was fully expecting to wait around a month before feeling anything noticeably positive, but within a f... Mehr ansehen
Unternehmen hat geantwortet
An incredible range of products, magic brew being the star of the line-up however loving the lions mane caps. Super professional customer service, wouldn’t dream of sourcing such quality products from... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Making the highest quality mushroom supplements - verified with 3rd party lab testing
Kontaktinformationen
Vereinigtes Königreich
- support@shroomex.com
- shroomex.com
4,5
Hervorragend
155 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was sceptical with my purchase but all…
Was sceptical with my purchase but all I can say is, Amazing product. Every morning have had my mushroom 🍄 coffee and am addicted. Love the taste !!!.
7. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Stephen,
Thank you for your kind review! We're so happy to hear that you're enjoying our Magic Brew and that it's become a part of your daily routine. It means a lot to us to know that we've exceeded your expectations, and we're grateful for your support.
We understand that trying new products can sometimes be a leap of faith, and we're grateful that you gave our Magic Brew a chance. We're committed to providing delicious, high-quality products that our customers can feel good about incorporating into their daily lives.
We hope you'll continue to enjoy our Magic Brew and share your experiences with others. Your support means a lot to us, and we look forward to serving you again in the future!
Sincerely,
The Shroomex Team
Antwort von Shroomex
Hi Benjamin,
Thank you for taking the time to leave a review, and we're thrilled to hear that you enjoyed our Magic Brew! It's always wonderful to hear positive feedback from our customers, and we're grateful for your support.
We hope you'll continue to enjoy our products and share your experiences with others. Thank you again for your kind words, and we look forward to serving you again in the future!
Sincerely,
The Shroomex Team
Products work great
Products work great. Magic brew is wonderful.
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Lori,
Thanks for taking the time to leave a review! We're so glad to hear that you're enjoying our products, especially the Magic Brew. It's always great to hear that our customers are happy with their purchases and are finding value in what we offer.
If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thanks again for your support!
Sincerely,
The Shroomex Team
Sceptical
Very quick delivery and communication. At first I was sceptical, but after giving the product time go get into my system I found that my sleep pattern started to change. Previously I had light sleep throughout the night and now I have periods of deep and REM patterns each night. I shall be continuing with this product.
20. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Telont,
Thank you so much for taking the time to share your experience with our product! We're delighted to hear that you've experienced positive changes in your sleep pattern.
It's fantastic that it has contributed to deeper and REM sleep periods for you. We truly appreciate your trust and are thrilled to have made a positive impact on your well-being.
If you ever have further feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. We look forward to being a part of your wellness journey.
Wishing you continued restful nights and well-being!
Sincerely,
The Shroomex Team
Best customer service I’ve ever…
Best customer service I’ve ever experienced and quality product
10. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Tim,
Wow, that's high praise! Thank you for your review and for recognising our exceptional customer service. We take pride in providing a positive experience for all of our customers, so we're thrilled to hear that you had a great experience with us.
We're also happy to hear that you're satisfied with the quality of our products. Your support and feedback are invaluable to us, and we look forward to serving you again in the future!
Sincerely,
The Shroomex Team
Antwort von Shroomex
Hi Kay,
Thanks for your review! We're happy to hear that you had a great experience with our service and delivery speed. Our team works hard to ensure that our products meet the highest standards of quality and that our customers receive them quickly and efficiently.
We appreciate your positive feedback and are grateful for your support. Thanks for choosing Shroomex!
Sincerely,
The Shroomex Team
Quick delivery and top notch extracts
Quick delivery and top notch extracts. Communication is great and the team are really helpful.
25. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Chara,
Thanks for your positive review! We're thrilled to hear that you had a great experience with our delivery service and that our high-quality mushroom extracts met your expectations.
Our team strives to provide excellent communication and support to all of our customers, so we're glad to hear that you found our team helpful. Thanks again for your feedback and for recommending us to others!
Sincerely,
The Shroomex Team
I paid for two day delivery spending…
I paid for two day delivery spending over $200 and still have not received the product 19 days later. Despite the delay the company did refund my postage and has been extremely diligent and communicative in following up which I appreciate. I am enjoying using the product.
22. November 2023
Antwort von Shroomex
Hi Les,
Thank you for sharing your feedback, and we sincerely apologize for the delay in shipping your order. We truly appreciate your understanding and patience during this process.
We experienced unforeseen delays in shipping the products from the UK to the US due to the necessity of securing an FDA permit to import the supplements. We understand the importance of timely delivery, and we regret any inconvenience caused.
We're grateful for your acknowledgment of our efforts in resolving the situation and for recognizing our diligent communication during the delay. We're pleased to hear that you're enjoying the products now that you have them.
Thank you again for choosing Shroomex, and we hope that you continue to enjoy using our products. We appreciate your patience and understanding during the delay, and we're committed to improving our processes to prevent similar issues in the future.
Sincerely,
The Shroomex Team
Products are great
Products are great! Customer service is top, the best I've dealt with!
29. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Nancy,
Thank you for your positive review! We're thrilled to hear that you're enjoying our products and that you've had a great experience with our customer service. We strive to provide the best possible service to all of our customers, and it's always rewarding to hear that we've exceeded expectations.
Your feedback is valuable to us, and we'll continue to work hard to maintain the highest standards of quality and service. Thanks for choosing Shroomex, and please don't hesitate to reach out if you need anything else!
Sincerely,
The Shroomex Team
Best brand for mushrooms out there
I recently made my second purchase from Shroomex and I must say their products are simply amazing! After trying out many brands in the past, I can confidently say that Shroomex offers the best quality with the highest concentration of goodness. I have noticed significant improvements in my health since taking their mushrooms. Moreover, I was pleasantly surprised to receive a free gift with my recent purchase. It's great to finally find a UK-based company that I can trust. I will definitely be coming back for a restock and highly recommend Shroomex to others!
28. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Bea,
Thank you so much for your kind review and recommendation! We're thrilled to hear that you're noticing positive changes in your health since taking our mushroom supplements and that you're impressed with the quality of our products.
Our commitment to providing the highest concentration of mushroom extracts is evident in your feedback, and we're glad that it's working for you. The free gift was our way of thanking you for being a valued customer, and we're delighted that you enjoyed it.
We appreciate your trust in our brand, and we're grateful for the opportunity to support your health and well-being. Thanks for choosing Shroomex, and we look forward to serving you again soon!
Sincerely,
The Shroomex Team
Just Wow
Magic Brew exceeded my expectations by a country mile. That for the day and Red Reishi for nights. Helps me keep of the booze too! I'm feeling too good to poison myself with alcohol!! Keep smiling 😃
24. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Richard,
That's fantastic to hear! We're thrilled that the Magic Brew and Reishi Capsules are helping you feel great and keep away from alcohol. Our products are designed to support overall wellness and well-being, and it sounds like they're doing just that for you.
We're happy to know that our products are helping you live your best life, and we hope you continue to enjoy the benefits for a long time to come. Thanks for sharing your experience with us, and keep smiling!
Sincerely,
The Shroomex Team
Great customer service
Great customer service
I spoke to them and they answered my questions before Id bought anything
27. Oktober 2023
Antwort von Shroomex
Hi Rebecca,
Thanks for sharing your experience with us! We're happy to hear that you received excellent customer service before making your purchase. Our team strives to be responsive and helpful to all of our customers, whether they're browsing or buying, and we're glad to hear that you felt well-supported.
We're always here to assist you with any questions or concerns, so please don't hesitate to reach out if you need anything else. Thanks again for choosing Shroomex!
Sincerely,
The Shroomex Team
Great product
Great product, have been using the complex 5 for quite a few months now and it's really helped keep any colds at bay. Prompt delivery, great service, have set up a subscription, highly recommend if you want to give your immune system a boost
6. November 2023
Antwort von Shroomex
Hi Muhid,
Thank you for your kind review and recommendation! It's great to hear that our Complex 5 Mushroom Capsules has helped support your immune system and keep colds away.
Our commitment to providing high-quality mushroom supplements and excellent service is evident in your feedback, and we're grateful for your continued support through your subscription. Your trust and satisfaction are our top priorities, and we're glad to see that we've met your expectations. Thanks again for choosing Shroomex and for sharing your experience with others!
Sincerely,
The Shroomex Team
The coffee is pure magic
The coffee is pure magic. I feel much happier, energised, focused and calmer which I was not expecting. I have been drinking this coffee for around a week now and I will be buying more. I suffer from seasonal depression but I have snapped out of it.
3. November 2023
Antwort von Shroomex
Hi Kelly,
We're thrilled to hear that our Magic Brew has had such a positive impact on your mood and energy levels! It's amazing to hear that it has helped alleviate your seasonal depression.
We believe in the power of high-quality mushroom extracts and adaptogens to support overall well-being, and we're glad to see that it's working for you. Thanks for giving our Magic Brew a try, and we hope you continue to enjoy its benefits for a long time to come. We're grateful for your feedback and support!
Sincerely,
The Shroomex Team
Fantastic product and service
Fantastic product and service. Highly reccomended.
9. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Liam,
Thank you for your review! We're so glad to hear that you had a positive experience with both our products and our service. Your recommendation means a lot to us, and we're grateful for your support.
Thanks again for choosing Shroomex, and we hope you'll continue to enjoy our products for years to come!
Sincerely,
The Shroomex Team
Daily boost
I have been using the products for almost a year now and the difference it makes in a morning is great. Taste of Magic brew is wonderful, refreshing and a boost for the day. Coupled with the Complex 5 capsules I have more energy and alertness. Keep up the great work.
9. November 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Andy,
We're so happy to hear that you've been enjoying our products for almost a year and that they're making a positive impact on your mornings. The refreshing and energy-boosting properties of the Magic Brew coupled with the Complex 5 capsules sound like the perfect combination for a productive and energetic day.
We're grateful for your continued support and trust in our products, and we'll keep up the good work to ensure we continue to meet your expectations. Thank you for your positive feedback and for choosing Shroomex!
Sincerely,
The Shroomex Team
Magic Indeed
I love this company’s ethos. Their commitment to quality is outstanding and the explanation of their science behind their strategies and ensuring the whole ‘Shroom is used not the mycelium bits (I think I got that correct), together with the taste and the end results of the Magic Brew (which is my favourite of ALL the ‘Shroom coffee blends - believe me I’ve tried them all).
I also use the Immunity 5 blend capsules and Turkey Tail caps as well. Thoroughly recommend.
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Juicy Lucy's Kitchen,
We're so grateful for your kind words and support! It's wonderful to hear that our commitment to quality and sustainability resonates with you. You're absolutely right, we focus on using the 100% mushroom fruiting bodies, with no mycelium or grain, to ensure maximum potency and effectiveness in our products.
We're thrilled that you're enjoying our Magic Brew among other mushroom blends, and that you appreciate the taste and benefits. We're grateful for your trust in our products and your recommendation. Thank you for being a valued customer, and for sharing your positive experience with us!
Sincerely,
The Shroomex Team
First time buying the product and I…
First time buying the product and I love it! I will definitely be ordering again!
25. Oktober 2023
Antwort von Shroomex
Hi Es,
We're thrilled to hear that you're loving our products! Your positive feedback is music to our ears, and we're grateful that you gave us a chance. We're excited to have you as a customer and look forward to serving you again in the future.
If there's anything else we can help with, don't hesitate to reach out. Thanks for choosing Shroomex!
Sincerely,
The Shroomex Team
Great product and great people
On my second order now and the product is great , can feel the benefits, really like the product, but best of all is the service provided, had a small problem on my second order , totally my fault ordered too many , only noticed when had the e mail they were foing to be dispatched, contacted shroomex straight away and they sorted the problem and had a refund stright away for the ones i didnt want i cant thank them enough, will 💯 deal with then again , have subscribed so keep the goodness coming 🤗 very happy
30. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Graham,
Wow, we're touched by your kind words! We're so happy to hear that you're enjoying our products and that you've had a positive experience with our customer service team. It's great to know that we were able to quickly resolve your order issue and provide a refund.
We understand that mistakes happen, and we're always here to help make things right. Your trust and loyalty mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for choosing Shroomex and for being a valued subscriber. We'll keep the goodness coming!
Sincerely,
The Shroomex Team
Very good customer service
Very good customer service. The complex 5 was bought for my son who has ADHD. He’s only been taking it about a week but it seems to be having a positive affect on him. Delivery was quick.
6. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Shroomex
Hi Naz,
Thanks for sharing your experience! We're happy to hear that our customer service met your expectations and that your son is enjoying our Complex 5 capsules. It's wonderful to hear that it may be having a positive impact on his ADHD.
We appreciate you trusting us to help support your son's health and well-being. We're committed to providing high-quality products and excellent customer service, and we'll continue to do our best to meet your expectations. Please don't hesitate to reach out if you have any questions or concerns!
Sincerely,
The Shroomex Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.