A good business that goes above and beyond to assist thier customers needs. Sadly there are some bad apples in the cart but nothing some customer service training would not fix. A very lovely and help... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered at 10.06 didn’t receive order till 12.46 even though it says within 2 hours I ordered bread expecting it to be have at least a few good days to use but no it’s today’s date to be used by not t... Mehr ansehen
Unternehmen hat geantwortet
The 5 stars are just for a certain member of staff jenna Morgan. Always straight forward when she's in work, on the other hand if she isn't deliveries take so much longer. The place can't run properly... Mehr ansehen
Unternehmen hat geantwortet
I’ve ordered through Shopezy a few times now and the service is excellent, I order from the 3S Convenience store and the guys who work there are so lovely and couldn’t be more helpful when it comes to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We partner with restaurants and local community shops to deliver food, groceries, alcohol and more at low prices.
Kontaktinformationen
78 Cowbridge Road West, CF5 5BT, Cardiff, Vereinigtes Königreich
- 02393430060
- support@shopezy.com
- shopezy.com
4,4
Hervorragend
1861 Bewertungen
Hat 20 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Delivery over 3 hours
Delivery over 3 hours. contacted help chat. was first told the drivers car had broken down. then they were stuck in the rain. then they'd be 20 minutes. then they had 25 orders. then 30 orders. ordered at 7:30, arrived at 11:40pm. no help from chat. was offered £5 voucher towards food from a local takeaway which i refused due to the food hygiene being poor. avoid these. help chat will lie to you, not help you. asked for a refund and didn't get a reply. got a knock on door off the delivery driver 5 minutes after. funny that.
Edited and Updated: Complaint was resolved by Jenna from Tonypandy. The fact that she had to call twice 2 sort it with the store is a bit dodgy, plus the 2 calls i had to chamge to my order and the phonecall today asking me to change this rreview. old review stays up, shows reslved. changed rating from 1 to 4 stars and that is, hand on heart, only because Jenna had the decency to look into it and get it resolved (5* fo Jenna though!). if it wasn't for her, this would stay the same. Have a word with your drivers please, like i said previously, you lot have been great up until the last 2 weeks, don't let some new delivery staff ruin it.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Great service
Great service. On time and polite driver. Reasonable prices
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Brilliant place
Brilliant place . Informative delivery all stuff received and super happy with it all thanks so much … cheap delivery too
10. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Antwort von Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always spot on
Always fantastic service. Always call if things aren’t in stock, quick delivery and always my go too. Thank you :)
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Terrible delivery times.
Terrible delivery times.
You need to be more accurate when things are getting delivered and turn up during that slot.
2. Februar 2024
Antwort von Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Very pleased with the Service
1. Februar 2024
Antwort von Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not had refund for good not had
1. Februar 2024
Antwort von Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
Absolutely fabulous
Absolutely fabulous. Thank you. I use shopezy a heck of alot as I'm up the top of a mountain. Staff from the shop are always smiling always chatty. Had an issue with a double payment taken as I was on route to London and older children at home when I put the order through it said not processed so did it again. Both payments taken but it was sorted pretty much straight away. Thank you.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
POLITE AND FRIENDLY SERVICE
31. Januar 2024
Antwort von Shopezy Ltd
Glad to hear that you've had a positive experience using the Shopezy app,
and we appreciate you taking the time to share your positive experiences.
Our joy is in serving you and the community.
Took the mick on delivery over over 2…
Took the mick on delivery over over 2 hours
4. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always a pleasure to order off these…
Always a pleasure to order off these guys. Very kind polite delivery
2. Februar 2024
Antwort von Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not good unfortunately as I've not…
Not good unfortunately as I've not received my cans, can't get a refund or the cans. Not happy
1. Februar 2024
Antwort von Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Good service very polite phone if…
Good service very polite phone if there's a problem been using for a while will use again and again I thank you
31. Januar 2024
Antwort von Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
I'm new to this service brilliant and…
I'm new to this service brilliant and friendly, good offers too even call you to tell you if an item is out of stock highly recommended this app was a good find
31. Januar 2024
Antwort von Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Very friendly very quick with there…
Very friendly very quick with there deliveries keep you informed if they haven't got anything that u placed in stock 5*
31. Januar 2024
Antwort von Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
The app is very easy to use my delivery…
The app is very easy to use my delivery was well within the 2 hour slot and the delivery driver was very polite and courteous
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
Glad to hear that you've had a positive experience using the Shopezy app,
and we appreciate you taking the time to share your positive experiences.
Our joy is in serving you and the community.
Fast delivery really happy thank you 🙂
31. Januar 2024
Antwort von Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
Another 5* from what amazing services…
Another 5* from what amazing services once again gone above an beyond,,, one thing I love is that if they haven't got something they contact you and sub something else and also on time frame of delivery amazing work guys xx
25. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
Easy and quick to place an order.
22. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
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