The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
Unternehmen hat geantwortet
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Das sagen Bewerter
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
Unternehmen hat geantwortet
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
Unternehmen hat geantwortet
I couldn't find my product that I wanted but a quick phonecall helped me find the things I wanted. Parcel came on Tuesday, ordered on Friday. Box was well packed, with nothing being harmed en route.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Kontaktinformationen
150 McPhillips Street, R3E 2J9, Winnipeg, Kanada
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,6
Hervorragend
142 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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This is the second time I ordered…
This is the second time I ordered onLine From Remologie.ca and Again I am very pleased with Their Efficiency..
Will Definitely Order from Them again
SuzieQ
30. Januar 2025
Antwort von Remologie
Hi Suzie, Thank you so much for the 5-star review. We look forward to serving you again in the future!
Antwort von Remologie
Hi Lianne, Thank you for the positive review. We are glad you were happy with the speedy delivery.
Antwort von Remologie
Hi Terry, thanks for the 5-star review. We are glad you are happy with the site!
the prices are good, shipping good
the prices are good, shipping free, and everything was *much* less (price/hassle) than my local-to-Waterloo Ontario provider
27. Januar 2025
Antwort von Remologie
Hi Ron, Thank you for the 5 star review. We are glad you were happy with our service!
Fast and accurate delivery
19. Januar 2025
Antwort von Remologie
Hi Donald, Thank you for the 5-star review. We are glad you were happy with our service!
We have not received the product...
We have not received an email confirmation nor the directive to pickup the product yet. If i could give 0 stars for no service provided i would,
14. Januar 2025
Antwort von Remologie
Hello Victor,
We sincerely apologize for the inconvenience and the lack of communication regarding your order. It appears there was an error on our end with the notification email. I want to assure you that your order is ready for pickup, and we will have someone reach out to you directly with all the necessary details.
We deeply regret this mistake and hope to have the opportunity to make it up to you. Thank you for your patience and understanding.
Antwort von Remologie
Hi Alonna, Thank you for the 5-star review!
Ordered product online
Ordered product online, quick delivery pick up response. The receptionist was very pleasant and knowledgeable plus the price was great.
Thank you
10. Januar 2025
Antwort von Remologie
Hi Lori, Thank you for the great review. We are glad to know you are happy with our service!
Antwort von Remologie
HI Craig, Thank you for the great review!
The package arrived on time
My package was there at the location and and everything was in great condition. Haven’t tried my mask yet.
26. November 2024
Antwort von Remologie
Hi Marcia, thank you for the 5-star review!
No communication over a week after my…
No communication over a week after my order to indicate when it will be shipped.
24. November 2024
Antwort von Remologie
Hi Joanne,
Thank you for your feedback, and we apologize for the inconvenience. We understand your concerns and appreciate your patience. Please know we’re working to improve and ensure a smoother experience moving forward.
We value your trust and look forward to serving you better next time.
Antwort von Remologie
Hi Jon, Thank you for the 5-star review. We are so glad you were happy with our service!
Best chat experience ever!
The online chat was remarkably helpful. Best I have ever experienced!
19. November 2024
Antwort von Remologie
Hi Marc, Thank you for the great review! We are so glad that you were so happy with our service.
Payment posted before goods delivered
It has been 2 weeks since I placed my order on November 1, 2024. Regrettably, I have yet to receive my supplies. I spoke to someone from Medigas in Winnipeg and was promised that I would receive an email response to my inquiry by the end of the day. That did not occur. My credit card statement indicates that I was charged for my order on November 1 (more than $1500), but I have yet to receive the items ordered.
1. November 2024
Antwort von Remologie
Hi John,
We sincerely apologize for the delay in processing and delivering your order, as well as for the lack of timely communication. We understand how frustrating this experience must have been, especially given the amount of time and money involved.
We truly value your trust and have taken steps to resolve this issue. We hope the resolution we provided meets your expectations and restores your confidence in us.
This is not the standard of service we strive to provide, and we are reviewing our processes to ensure this does not happen again. We appreciate your patience and hope you will give us the opportunity to provide the service you deserve on you next order.
Thank you for bringing this to our attention.
Antwort von Remologie
Hi Lyne, Thank you for the great review. We look forward to serving you again!
Good response on my purchase!
First time and it went fast have good experience with my purchase and very satisfied!
21. Oktober 2024
This was my first time ordering from…
This was my first time ordering from this company and the website was extremely easy to use. The ordering and delivery was fast and accurate.
8. Oktober 2024
Antwort von Remologie
Hi Denise, Thank you for the great review!
Antwort von Remologie
Hi Raynald. Thank you for the great review!
Antwort von Remologie
Thanks DB! We are so glad you got the service you deserve!
Best price that I have seen listed for…
Best price that I have seen listed for this product. Quality has always been there.
29. August 2024
Antwort von Remologie
Hi Reed, Thank you for the excellent review. We are glad to provide quality products at fair value!
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