Nufc Bewertungen 

Very quick acting customer team helped with the mess Evri created, and recieved a replacement shirt in no time, thanks again all involved!

Responsable y honestos todos, les recomiendo comprar de cualquier parte del país todos los productos que está en foto tal cual se ve así de excelente calidad es cuando la ves yo compré una camiseta verde y un pantalón corto blanco de Newcastle estoy feliz con la compra que hice.

Brought myself Newcastle football shirt but they misspelt my last name, the service was good.

Excellent customer service and very efficient. Very quick and friendly response.

great service, received order very quickly

The adidas item received was really oversized in comparison to other similar items I had in the past. I live in USA and had to pay high shipping and import duties, but because the sizing was so inconsistent NUFC customer service refunded me everything including duties and return shipping. Much appreciated

I ordered a golf head cover. Evri delivered the package to the wrong address and were not interested in helping to resolve the issue.
Alex helped resolve the delivery problems very efficiently and was quick to respond to my email.
I am still to receive the golf head cover but the service received from NUFC has been excellent.
I suggest that you review your courier service contract. Evri are letting the team down.

Just made an order on here for my grandsons birthday, very easy to find what I wanted and a great choice of payment methods. I stupidly wrote the house number down wrong so had to get in touch to get it changed, Lucy emailed me back near enough straight away to say it had been rectified, absolutely great customer service, will definitely keep buying from here

Ordered an item that ended up being lost by courier.
Contacted via email and was asked to leave it with them for a day while they contacted courier. 2 days later still no parcel so I contacted again and a replacement order was issued immediately

Excellent customer service. I messed up some details in my order and they responsed the same day with a solution.

I had emailed regarding a fault with my grandsons Newcastle top and I got a response straight way and was offered 50% refund as no longer in stock. Excellent customer service and speedy response

Amazing customer service. I have a delivery problem and they sorted it straight away then a late returns and the customer service were so helpful and prompt. Thank you so much for your help. Would highly recommend

Super fast professional response,efficient staff and resolved my return enquiry effectively. No tedious frustrating time wasting unnecessary questions. Great service.

I recently purchased a tracksuit top from the online Newcastle store that was due to be delivered to my place of residence, however the courier failed to deliver and having lost confidence it would ever arrive I reached out to the online store customer services and they gave me a full refund straight away following my correspondence explaining the situation. The were very helpful and polite throughout the process. Thank you again.

Great customer service when I needed to change my order

The customer service that I received from the team at Newcastle was first class. I can’t speak any higher of them. 5 stars for sure. Thank you NUFC.

Always order from here, never no issues always great customer service

I looked on the website and ordered a pair of Adidas Samba training shoes, advertised at £67 (plus P&P).The invoice I received showed a charge of the full price of £80 (plus P&P). This was alongside a dispatch message. I emailed the customer services for the sale price to be honoured, and was the reply was “We are really sorry but we are unable to honour any price match requests if the order was placed before the sale of an items is published” (cut from the response). The order was placed because of the advertised sale price. After the response from Alex, I went online again and repeated the whole process, with the price still advertised as £67, and the checkout reverting to £80 again (obviously I did not order again). I have been in contact with Citizens Advice with the aim of involving Trading Standards, as this contravenes several consumer regulations and acts. Really, really disappointed with the Club.

Had an issue with a jersey I had purchased. Altered the team that there was an issue and my query was responded to extremely quickly and a solution was found. Couldn’t fault Alex and the team and very grateful for their help.

Very helpful. Thank you I look forward to receiving my parcel.