Excellent service for a special request
I had a very specific request that was outside ShipMate’s usual workflow, and Daniel and the team handled it exceptionally well.
Communication was clear and fast from the beginning, they double-checked important details before proceeding, and they found a practical solution instead of simply saying it couldn’t be done.
Everything was purchased correctly, shipped to Mexico with tracking, and arrived safely as promised.
What stood out most was the personal attention and flexibility throughout the process. I would definitely use ShipMate again and highly recommend them to anyone who needs help purchasing or forwarding items from Japan.







