Amazon UK Bewertungen 

Ordered a product that was meant to be delivered by Amazon shipping. 2 “attempts” of delivery have been made. I’ve been at home all day on both days and no delivery attempts were made. When I spoke to Amazon, I was told that the driver ran into an issue but could not provide me with what those issues were and told me to speak to the business I ordered it from and that it wasn’t there issue to sort out.

I only gave 1 star because it was the minimum allowed.!

Why is this company even still around - Disgusting!
My tracking shows "attempted delivery 3 times" when they havent been anywhere near my house!
Crap service, Crap company! And thats being polite!

Salve, ho aquistato su amazon uk, seagat game drive per xbox, solo dopo ho letto le recensioni abbastanza negative (riguardo a spedizione, tracciabilità ecc.)su truspilot, e a dir il vero mi sono preoccupato. Voglio rassicurare tutti, è affidabilissimo, consegna superveloce, tracciabilità ok.

I am a 72-year-old pensioner on a state pension. I saved up £289 for a DJI microphone. It was faulty so I sent it back. They collected it from my home and were supposed to deliver it to Amazon. As far as I can see they have lost it or delivered it to the wrong address. Amazon said I would have to wait 60 days for a refund, after 60 days I telephoned, and to my amazement, Amazon had blocked my number, so I could not talk to them. I got through to the chat line and they told me categorically they could find this product and they were not going to refund my money.  I have been an Amazon customer for many years. Shame on you this is an absolute disgrace. Thankfully my excellent NatWest bank after a thorough investigation has made a goodwill gesture and refunded this money. This does not excuse Amazon from its responsibility, the very least they could have done was to investigate this matter.

Very disappointed with the service I have received.
I was meant to receive a delivery by Yun express of a product ordered on Amazon.
It has not arrived on the date it was meant to. I tracked it and it has been sitting in their warehouse for two days.
The reviews on Trustpilot for Yun express are terrible. Only 1.5 stars.
This begs the question why Amazon have anything to do with them.
Shame on you Amazon, find efficient, trustworthy business partners.

Ordered a game on Amazon they gave us a delivery date and time then on that day told us it will be the next day my wife was in the front room and heard loud music from outside when she looked there was the delivery driver at our front gate which is about 20feet he didn't even open the gate but through the parcel at the front door and went back to his van not the service you expect.

Ordered 3 items together on 12th April. Next day Amazon said payment had been declined, they sent 4 messages via email, that does not accept replies. My bank confirmed payment was made, £238.10 and sent me confirmation and extract from my account. I made over 30 attempts to contact Amazon Uk via telephone, email and their ‘customer service’ page on the internet. No response at all. Then yesterday 14th I received notification via email the items were dispatched to me in Spain due to arrive 25/04. Again a no reply email. Today, I received a notification via Alexa that the items were held at customs pending my import tax number??? I have never worked in Spain, had a home here for 12 years, never been asked for an import tax number and have made over 1000 purchases from Amazon Uk, Germany and spain in that period. I am in very poor health and do not need this stress. I cannot contact anyone at Amazon to ask why they have taken this action but I suspect it is because they were proven to have messed up on my payment and were proven wrong. A disgusting service who have no right to claim a department purporting a customer service process. It has to be the worst company in the world for denial of contact with its customers, in my case now, lost customer.

Amazon shipping has terrible service. Cannot speak to account manager? keeps going around and around in circles.

You commit to ship more but then they increase their rates by 50% despite having a statment that says the following and says you will automatically receive cheaper rates if you increase your commitment.

“The rates applied for your account are accurate based on your current volume trends and we’re unable to negotiate. As part of our standard process, we continue to review your rates periodically and automatically adjust them based on a variety of factors. it includes any increase in volume to ensure you’re always receiving the best possible pricing.
also Our price changes reflect your current volume commitment with us. We will automatically adjust your prices to the most competitive tiers per your volume commitment. We will always offer you cheaper rates automatically, if you increase your commitment and ship more volume with us. Due to this, there is no need for you to contact Amazon Shipping to negotiate rates.”

I would avoid using amazon shipping!

Will just give you stress and anxiety!
No idea how a multi billion dollar company has such bad service and operates in such a way. Even if you try to call them to speak to them, the actual team with the ability to help you does not share any details and you end up wasting so much time.