Shimma Bewertungen 

25
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I didn't think it would work, but its by far the best product I've used for evening out my skin tone. I hadn't tried any body coverage makeup before but I'd used different serums and they didn't do an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The shade didn't match but Nyla's customer service was outstanding. She was understanding, professional and helped me through the color exchange process. I was sent the mocha shade in the body coverag... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

1) I was so excited I got rid of the box and couldn’t tell the color without opening the tubes. 2) The colors are more Golden than my dark complexion even though I bought 2 different shades. 3) I ap... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought the body coverage cream and it works just like its advertised. I just wanted something to cover my dark knees for the summer and this gets rid of any dark spots with a couple layers. Also sta... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

25 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(25)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Horrible

Horrible! These colors are not accurate whatsoever! The colors online DO NOT MATCH WHAT YOU GET. Even the color chip in the box is in NO WAY the color of the actual product. What a WASTE OF MY MONEY!!

28. Juli 2026
Bewertung ohne vorherige Einladung
Shimma-Logo

Antwort von Shimma

Hello Christie,

We're very sorry to hear that the shade you received did not match your expectations. We understand how disappointing that is, especially when you were relying on the color shown online and on the packaging.

Please send us your order number or the email address you used to place your order, and we'll look into this right away. We're here to help and will do our best to find a solution for you as quickly as possible.

Thank you for sharing your feedback. We appreciate the opportunity to make this right.

Bewertet mit 1 von 5 Sternen

This company is in China which I didn't…

This company is in China which I didn't know that. I ordered this product on 7/5 and still haven't received it. After reading the reviews I don't think I even want it when it finally gets here.
Please do your research. Had I did research I would never had ordered from this company.

5. Juli 2026
Bewertung ohne vorherige Einladung
Shimma-Logo

Antwort von Shimma

Hello Melissa,

Thank you for sharing your feedback! We’re really sorry for the wait and understand how frustrating it can be when an order takes longer than expected.

We’d love to clarify that we are a US-based company. Due to the amazing response and the high demand for our products, we recently sold out of our US inventory and had to ship some orders directly from one of our manufacturing locations. This is the reason for the longer shipping times, and we sincerely apologize for the inconvenience.

We really appreciate your patience and support while we work to keep up with demand. We hope you’ll give us the chance to make your experience a positive one when your order arrives :)

Bewertet mit 1 von 5 Sternen

At first I was genuinely interested in…

At first I was genuinely interested in purchasing this product because the ingredients sounded promising, especially arbutin and tranexamic acid. So I decided to do some research (like a responsible human) before spending my money. To my dismay the more I looked into the company, the more concerned I became.
Issue 1:
The FIRST and biggest issue I found was with the reviews displayed on the company's website. I noticed that multiple reviews were repetitive, I'm talking almost word for word perfection but were attributed to COMPLETELY different people. The exact same testimonials appeared under different names, different ages, and even different star ratings (sketchy sketchy). For example, one review that claimed that dark spots disappeared after two months was posted under several different names. Another review that claimed that they saw results after three weeks appeared multiple times with different names as well. I also found identical reviews discussing sun spots, knees and elbows, and forehead dark patches, all copied and reused with different names.
As a potential customer, this instantaneously made me question the authenticity of the reviews. Customer reviews are supposed to help people make informed decisions. If reviews are being duplicated and assigned to different people, it becomes very difficult to know which experiences (if any) are genuine.

Issue 2:
I also noticed that many of the promotional product images appear to be AI-generated or heavily digitally rendered instead of using the actual photographs of the product. I understand thats using rendered images isn't necessarily wrong but when combined with questionable testimonials, it doesn't really inspire confidence.

I then checked Trustpilot and found a low TrustScore along with complaints from other customers regarding customer service and their overall experience. After seeing this and in addition to my own findings convinced me not to place an order.
I'm not writing this review to claim that the product itself does or doesn't work because I never actually purchased it. My concern is with the company's marketing practices and transparency. I believe customers deserve authentic reviews and honest advertising so they can make informed decisions with their money.
I honestly hope the company fixes these concerns by removing duplicate testimonials, verifying customer reviews, and being more transparent in the future. Until then, I personally don't feel comfortable purchasing from this brand.

23. Juli 2026
Bewertung ohne vorherige Einladung
Shimma-Logo

Antwort von Shimma

Hello Sashu,

Thank you for taking the time to share your feedback and for explaining your concerns in such detail. We understand why the issues you mentioned would affect your confidence in our brand.

We take feedback about our website, customer reviews, and product presentation seriously. Our goal is always to provide clear and accurate information so customers can make informed decisions, and we appreciate you bringing these concerns to our attention.

We're sorry that your research left you feeling uncomfortable about purchasing from us. Your comments have been shared with our team for review as we continue working to improve our customers' experience and the information we provide.

If you have any specific questions or would like to discuss your concerns further, please feel free to reach out to us. We truly appreciate your honest feedback and the opportunity to improve.

Bewertet mit 1 von 5 Sternen

Sent two email asking to have one of…

Sent two email asking to have one of the two bottles i bought replaced with a darker color and never received a response to either email. Will not buy from them again.

3. Juli 2026
Bewertung ohne vorherige Einladung
Shimma-Logo

Antwort von Shimma

Hello Cyvette,

We're very sorry to hear that you didn't receive a response to your emails. We understand how frustrating that must have been, especially when you were simply trying to exchange one of the two bottles you purchased for a darker shade.

Please send us your order number or the email address you used to place your order, and we'll look into this right away. We're here to help and will do our best to find the right solution for you as quickly as possible.

Thank you for bringing this to our attention. We hope you'll give us the chance to make things right.

Bewertet mit 1 von 5 Sternen

Shimma body cover up.

This company does not sell what they advertise. The tint doesn’t match the color associated with the promotional photo.
They don’t reply to emails. If I had done my research before purchasing it would have shown this company is in china & are rip offs. A product meant for people of color sold & made in china is definitely not recommended.
This is a terrible product. Don’t buy.

5. Juli 2026
Bewertung ohne vorherige Einladung
Shimma-Logo

Antwort von Shimma

Hello Akua,

We're so sorry to hear that the Shimma™ Black Seed Oil Body Coverage Perfector did not meet your expectations.

We understand how disappointing it is when the shade looks different from what you expected, and we're also sorry if you felt your emails were not answered. That is never the experience we want our customers to have.

Please send us your order number or the email address you used to place your order. We'll look into your case right away and do our best to help with a solution as quickly as possible.

We truly appreciate your feedback and hope you'll give us the opportunity to make this right.

Best,
Shimma Customer Experience Team

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