Sereinhair Bewertungen 7

This place is a total rip off, they do not send the product to you. Don't waste your time or your money.
They avoid your emails and phone calls JUST PITIFUL

Thieves. Bought a 2-in-1 hair steamer on April 4th. A month later, “Maya” advised there’s an issue with delivery. Asked for confirmation of my address, now crickets. DON’T WASTE YOUR MONEY.

SCAM! Do not order, please! They took $100 AUD off me when I bought the walking pad. I emailed, and no response. So wrong.

Placed order for 2-1 hair steamer. They never sent it, never responded to my emails, they took my money.

I ordered the 2 in 1 hair steamer over 2 months ago. When I inquired about my order a lady named Maya responded and said the order was delayed. I waited a while longer and reached out again and was told by Maya that they attempted to deliver but no one was home. I told her that's impossible because I had been home the whole day. I have asked on at least 4 different occasions to have my money refunded as I still have not received the order. Now they no longer respond to my emails.

Do not order from them. Maya also sent me an email saying my order was delayed. I still have not received any information about a carrier or even a tracking number. On their website, it only says “delivery attempt,” but no other details were provided.

At this point, I feel cheated out of $60.00. It has now been over 7 weeks with no package and no response to the multiple emails I have sent. Very disappointed with the lack of communication and customer service. This is a scam!

Worst experience. I have been contacting the company for a refund. An email from Maya is the worst.

I have placed an order back in March and we are in May and no product. I ordered the hair steamer. I have been sending emails and tracking information to them. It’s funny how the tracking is stating failed delivery but there has been no delivery. First there was a delay with the carrier, I asked who was the carrier and they couldn’t answer that. The only tracking number I get is 5529 - my tracking order. You put your email address with a tracking order they give you and that’s it. They also claim that the order was delayed due to the carrier not delivering on time. Now I am being told that a ticket was placed on my door. Here’s the kicker, I work from home and I have a security camera that records everything and it does not over ride. So who’s lying here? I already made a police report based where they are located in addition, added negative reviews on ALL social media accounts. This company is a scam. Also, my original post was deleted.
I wonder if Maya deleted it?

I have been getting the run around from them. I wish I could paste all my emails and photo shot of my order so everyone can see it!

I am one pissed off customer.