My initial contact with Senior Home Plus was an enquiry to request help in finding a care home for my mom without ‘top up’ fees. An advisor, Sonia Thomas, contacted me straight away asking for more d... Mehr ansehen
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Das sagen Bewerter
Josh from Senior Home Plus helped me in a period of uncertainty where i had looked for a care home for my mother and come up blank. He was quick to offer suggestions and alternatives and viewing the h... Mehr ansehen
Unternehmen hat geantwortet
I can only say that Sonia Thomas was the most caring and helpful person re my query about a residential home for my friend . I felt that there was no length to which Sonia would not go to assist ,re m... Mehr ansehen
Unternehmen hat geantwortet
My Mum died in January & this excuse of a company is still emailing me about a nursing home. I have phoned & emailed my “Advisor” - Joey Beck - to update him on numerous occasions but he will not rem... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.
Kontaktinformationen
Vereinigtes Königreich
- 0203 608 0055
- sophia.j@seniorhomeplus.co.uk
- seniorhomeplus.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Super helpful member of staff,
Spoke to a very helpful member of staff, Nikki Green. Nikki was very attentive in providing sound advice on care home options, following up information in a very efficient way. Thank you Senior Home Plus, and thank you Nikki.

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Excellent service
Sonia was fast and efficient in helping find the right nursing home. She was very attentive and helpful. We couldn't have asked for more.

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Fantastic service
I wasn’t sure what the service was when I started; the process of finding care is overwhelming but I was so grateful for the help. Hannah D. Called me, asked me about my situation and dads needs and recommended 3 care homes. She also looked up homes I had been researching myself to give me more information.
I would not have thought to look at one she recommended as I thought it would be out of our price reach. I am so grateful for her recommendation: the home is the best I viewed and they agreed to our price. I am now in the process of securing a placement. Hannah called me back multiple times to see how I was getting on and if I needed anymore help. Fantastic service, can’t thank you enough Hannah.

Antwort von Senior Home Plus
Care for my mom
Jennifer walker was very helpful helping to find my mother a care home. Would highly recommend speaking to her.

Antwort von Senior Home Plus
And yet again…
And yet again after my review about harassment.. they rung again today.
Run a mile from this company.
DO NOT CONTACT ME again.
Guess what...they rang me again today despite the reply saying they have deleted me from their database.
STOP CONTACTING ME!

Antwort von Senior Home Plus
Ella White gave great service
Ella White was very kind and professional dealing with my enquiry and got back to me quickly with the information I needed. She has a very nice reassuring manner. Much appreciated
Many thanks

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Josh was so very helpful
Josh was so very helpful, I have been really struggling with researching renting somewhere with help if it is needed.
Having spoken with Josh I feel much more positive and relieved. Felt as though I had been wading through treacle and Josh clarified lots of areas for me.
A Great Big Thank You to Josh. Sheila Bishop.

Antwort von Senior Home Plus
Hannah has been superb in advising me…
Hannah has been superb in advising me about local homes for my mum. I’m a little “rabbit in the headlights” at the moment and Hannah has kept it straight forward and understandable. Exactly what I need right now.

Antwort von Senior Home Plus
Friendly, knowledgeable and professional service
I am in the process of looking for a care home placement for a relative, in the Lancashire area. I spoke to Maya, who was patient and understanding of my needs. She was thorough and very professional, and was able to advise be about a number of suitable places. She then sent me a list in order for me to view them online. I have now arranged to visit some of them, and am hopeful of finding the right place, thanks to her advice. I am very impressed with this free service. I would recommend Senior Home Plus to anyone in my situation.

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Excellent customer service and caring…
Excellent customer service with a caring nature willing to assist with confidence making sure you have the relevant information.

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Brilliant support
The support I got from Nikki Green was amazing during such a challenging time. I will be forever grateful.

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Excellent service, greatly appreciated.
I contacted Senior Home Plus for guidance and advise regarding Care/resident home respite vacancies for my dad in our area. Their advisor - Maya Smith, not only provided helpful advise but also continuously kept in touch until fully resolved. 5 Star service. I would highly recommend this service. Thank You. Hatch Virdi

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Hannah was so helpful throughout the…
Hannah was so helpful throughout the difficult process of finding my aunt a care home.

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Very satisfied with the service
Very satisfied with the service. The team understood our needs immediately and helped us find a beautiful care home for my father very quickly. Professional, kind, and reassuring support throughout the whole process. Thank you again!

Antwort von Senior Home Plus
DO NOT USE THIS COMPANY
My Mum died in January & this excuse of a company is still emailing me about a nursing home. I have phoned & emailed my “Advisor” - Joey Beck - to update him on numerous occasions but he will not remove my details from their records. It’s impossible to get through to anyone to lodge a complaint. DO NOT USE THEM
Update 09/06/26: Joey has confirmed my details have been removed from their system & they will not be contacting me again. He has also apologised for not removing my details when first requested. I’m grateful for this issue to be, finally, resolved.

Antwort von Senior Home Plus
Queried these regarding my stepdad
I Queried these regarding my stepdad! They've ended up absolutely harassing me constantly phoning my phone I've blocked the number they've used other numbers they are an absolute pest !! Leave me alone I've tried to have them remove my number yet still they ring ABSOLUTELY ANNOYING!! Stop harassing me , if I needed your services I'd of rang you myself it's so bad now STOP IT !! It feels like stalking /harassment!!
Thank you for your response I'd asked a chap to STOP & remove my number then got 2 calls back to back the following day ! However it has now stopped yet all it did was add stress to me at a most certainly difficult time & was wholly unhelpful, AND STILL THEY RANG ME !!! My friend sadly passed away Friday 22/5 & these jokers rang again !! I went absolutely BALLISTIC at them I'm hugely dissapointed at a company thsts supposed to help THEY were told my father was in a home & must of rang 10 more times after receiving this information!! So SO SO SO SO UNPROFESSIONAL avoid at all costs of you value your peace!! They are intrusive pests !!! This was. 22/05/26 so continued a further month !!! Disgusting
AS FOR THE REPLY UNDERNEATH THIS REVIEW,, IT STILL CONTINUED INTO MAY !!!!! SO 🙄

Antwort von Senior Home Plus
Maya was extremely helpful. cant praise her enough
Maya was extremely helpful.it was very stressful trying to find a care home for my mum i must have rang 20 places and got no where. i would try senior home and their first recommensation was actually perfect.5 mins from my house and they take very good care of my mum.

Antwort von Senior Home Plus
Nikki Green was incredibly helpful
Nikki Green was incredibly helpful, understanding, informative and supportive. She quickly grasped the situation and came up with several solutions which has led to my brother being able to have some respite care in an environment that will work well for him, ahead of moving into a more permanent home. Nikki regularly checked in and kept in touch which was comforting.

Antwort von Senior Home Plus
Received a call back within 10 mins of…
Received a call back within 10 mins of registering on line. Excellent service and gave sound advice

Antwort von Senior Home Plus
Prompt
My enquiries were responded to very promptly and follow up correspondence was received too.

Antwort von Senior Home Plus
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