SEH BAC Bewertungen 2.395

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really helpful sales person at local showroom to select a new composite front door. Delivery was quicker than expected. Great service from Nigel and Marc fitting, very clean and tidy, and only took... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Unfortunately company made a mistake with size of our project, when it was pointed out they quoted a higher price despite it being their error. We cancelled the contract there and then. However, they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They wor... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Installateur von Fenstern mit Doppeltverglasung
  2. Gewächshausbau und -zubehör
  3. Türengeschäft
  4. Türenlieferant
  5. Glaser
  6. Fensterinstallationsdienst

Über SEH BAC

Vom Unternehmen geschrieben

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Kontaktinformationen


4,7

Hervorragend

TrustScore 4.5 von 5

2395 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

I couldn’t be happier with the service…

I couldn’t be happier with the service I received.
Right from the initial visit, the sales representative Oliver stood out for all the right reasons - no pressure, no pushy sales tactics, just honest, clear information about the products and pricing. It made such a difference to feel like I could make an informed decision without being “sold to.” The demonstrations were thorough and really helped me understand what I was getting.
The waiting time was very reasonable, and the whole payment process was straightforward and flexible, with options that made it easy to proceed.
A huge thank you to Marc and Nigel (from Maidstone department), who carried out the installation. They were absolutely brilliant - professional, friendly, and incredibly efficient. What was expected to take two days was completed in just one, without any compromise on quality. They worked quickly, carefully, left no mess behind, and treated my home with real respect throughout.
The finish is excellent. Everything looks fantastic and functions perfectly.
Overall, a genuinely positive experience from beginning to end. I would highly recommend this company to anyone looking for reliable, honest service and high-quality workmanship.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you so much for your kind and detailed feedback. We’re absolutely delighted to hear that you had such a positive experience with us from start to finish.

It’s great to know that Oliver made such a strong impression during your initial visit by providing clear, honest guidance without any pressure. We always aim to ensure our customers feel fully informed and comfortable in their decisions, so your comments mean a lot.

We’re also very pleased that Marc and Nigel delivered such a fantastic installation experience. Completing the work efficiently while maintaining high standards and respecting your home is exactly what we strive for, and we’ll be sure to pass along your appreciation to them.
Enjoy your installation.

Bewertet mit 5 von 5 Sternen

Great Fitting

Gav H fitted a new back door for me. He was very friendly and professional, took away all the rubbish and cleaned up well. I am very pleased with the door and work done.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review and the kind words about Gav H we will be sure to pass these along.

Bewertet mit 5 von 5 Sternen

Great and professional service from start to finish

We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all, project manager great as were the installation team. They gave us 3 years int free credit on half the cost which was great, and paid balance on credit card for security purposes. All worked perfectly, very professional, very pleased with finished product, warranty is 10 years. It was a big spend for us and so a big decision who to use, and we are very happy. Many Thxs

7. April 2026
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Antwort von SEH BAC

Thank you for the 5 Star Review! That sounds like a fantastic experience from start to finish! It’s great to hear you received the fantastic service we pride ourselves on throughout the whole process. We hope you enjoy your installation.

Bewertet mit 5 von 5 Sternen

Good Experience and Highly Recommend

Good Experience and Highly Recommend. The salesperson was personable and professional. He worked with us in terms of options and timings and walked us through the whole process. Spent lots of time answering all our questions.

7. April 2026
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Antwort von SEH BAC

Thank you for the 5 Star Review, we are thrilled you received the fantastic service we pride ourselves on.

Bewertet mit 5 von 5 Sternen

New Composite Front Door

Really helpful sales person at local showroom to select a new composite front door. Delivery was quicker than expected. Great service from Nigel and Marc fitting, very clean and tidy, and only took a couple of hours with minimal noise disturbance to neighbours. Would highly recommend.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 star Review Richard! We are thrilled you received the great service we pride ourselves on, we will be sure to pass the comments onto Nigel & Marc. Enjoy your installation.

Bewertet mit 3 von 5 Sternen

Check the details.

Unfortunately company made a mistake with size of our project, when it was pointed out they quoted a higher price despite it being their error. We cancelled the contract there and then. However, they have since called back to honour their original quote.

7. April 2026
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Antwort von SEH BAC

Thank you for your feedback.

We’re sorry for the confusion caused regarding the project sizing and initial quotation. At the time, the revised price reflected our updated understanding of the project requirements. We completely understand your decision to cancel based on that experience.

Following an internal review, we recognised that the discrepancy originated on our side. As a result, we reached out to honour the original quotation as a gesture of goodwill.

Bewertet mit 5 von 5 Sternen

We’ve just completed our third order in…

We’ve just completed our third order in as many years with Mark Heyward at SEHBAC, and once again the experience has been excellent. Mark always understands exactly what we’re looking for and is consistently on hand to advise and guide us on what will work best. His extensive industry knowledge gives us complete confidence in his advice. We are 100% satisfied with SEHBAC.

Today we had our new front door fitted after a very quick and efficient ordering process, again supported by Mark. Glen carried out the installation and, as always, he was friendly, professional, and smiling throughout. He’s an exceptionally skilled fitter, and we’ve been fortunate to have him work on previous orders too.

We’re delighted with the final result and will definitely be back in touch soon to place more orders.

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review and for the kinds words about our team we will be sure to pass these along. Thank you for your continued custom and we hope you enjoy your installation.

Bewertet mit 5 von 5 Sternen

Exceptional

We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They worked tirelessly as an excellent team to achieve our desired outcome.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review! We are thrilled you received the fantastic service we pride ourselves on and we will be sure to pass on your kind words to Marc and Nigel. Enjoy your installation.

Bewertet mit 5 von 5 Sternen

Warranty claim on faulty sealed window pane.

Being one who is sceptical about warrenties I must say my experience with SEH BAC/Fineline windows was excellent.
Siobhan was very professional and helpfull throughout my question about warranty and making a claim. She delt with my enquiry quickly and has facilitated a replacement sealed unit for my window.
10/10, thank you.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review, we are thrilled you received the great service we pride ourselves on.

Bewertet mit 4 von 5 Sternen

All seemed well at first

All seemed well at first. I phoned their head office and made an appointment for a rep to visit and give us a quote
He was helpful and after a bit of negotiation with his boss, gave us a very good price. We paid a deposit and a few days later, the Surveyor arrived to take final measurements. It was clear from the outset that he was not happy with the initial measurements but assured us that the quote would be the same. However the next day we received an email from the Operations Manager stating that the measurements and cost had been underestimated and that we would have to pay another £1000, which was beyond our budget. Sadly we could not therefore proceed with the project and the Company needed some prodding before our deposit was returned. A pity because their product seemed very good and the initial quote was very competitive.

23. März 2026
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Antwort von SEH BAC

Thank you for taking the time to leave a review, we apologise that the outcome was not different, and please do keep us in mind for any future projects.

Bewertet mit 5 von 5 Sternen

I’m in the process of buying windows…

I’m in the process of buying windows from SEH BAC
And so far the experience has been very good
It’s still going through planning as I’m in a conservation area but SEH have taken all the hassle of me doing that which has made things very easy for me
Once the windows have been installed I’ll write an up to date review

23. März 2026
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Antwort von SEH BAC

Thank you for the 5 Star Review !

Bewertet mit 4 von 5 Sternen

High quality conservatory

We are delighted with the end product. The conservatory is of high quality and looks fantastic.

I have dropped a star because I was not particularly happy with how the process started with our sales rep Michael Timberlake. It felt a little sleezy at times, to an extent we had to call SEHBAC to actually verify who he was as it felt like a scam. It could be much more streamlined and digitalised.

But as soon as the surveyor David Gibson got involved it was much more professional and streamlined. Standard of service from this point on was excellent. Special mention to the builders too!

Overall, very happy with SEH BAC.

23. März 2026
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Antwort von SEH BAC

Thank you very much for your kind feedback—we’re delighted to hear how pleased you are with your new conservatory and that you’re happy with the final result.

We really appreciate your honest comments about the initial stages of the process. We’re sorry to hear that your experience with the sales phase caused any concern, and we take this feedback seriously.
It’s great to hear that once the project moved forward, the service met your expectations. We’ll be sure to pass on your kind words to David and the wider team, including the builders—they’ll be thrilled to know their work made such a positive impression.

Thank you again for choosing SEH BAC and for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Everything was great from start to…

Everything was great from start to finish. No Haggling no "special discount" No obligation or pressure to choose them. High quality work done in an excellent time frame.

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review!

Bewertet mit 5 von 5 Sternen

Very happy with price and service

Very happy with price and service. Gav H the installer was very efficient, thorough and cheerful. Exactly how customer facing staff should be. A credit to the company.

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von SEH BAC

Thank you for the 5 Star Review Gary! Thank you for the kind words about Gav, we will make sure these are passed along. Enjoy your installation.

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