When Seer initially contacted us on the phone about the 4 day EEG, the process seemed like it would be overwhelming and complicated. But when we went in for the consultation and fitting, they were ver... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our experience with Seer was fantastic. The team were extremely helpful, friendly and very supportive. Any concerns or questions were answered in a caring manner and all phone enquires were answered... Mehr ansehen
Unternehmen hat geantwortet
Seer Medical were excellent! We didn’t know what to expect as we’d never had an in home EEG before. But their staff were outstanding, from booking right through to results being received. They were re... Mehr ansehen
Unternehmen hat geantwortet
The clinician made me feel comfortable when setting me up for my monitoring. She answered all of my questions clearly and gave detailed instructions on what was required at home. The support at hom... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are experts in home-based diagnostic monitoring. Our video-EEG-ECG monitoring takes place at home and supports people at every step of the process.
Kontaktinformationen
278 Queensberry Street, 3000, Melbourne, Australien
- 1300 869 888
- info@seermedical.com
- seermedical.com
4,6
Hervorragend
1216 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Kind healthcare team work
During my experience with the Seer Medical team, I enjoyed how the medical team, were supportive and helpful. In ways that, when I needed to ask a question or get more information from them, I was able to via calling them or going to their website etc. My overall experience with the Seer Medical team was good.
22. Januar 2024
Antwort von Seer Medical
Thanks very much for the lovely words about our staff, Jackline! It's great to hear that you found our team supportive and available when you needed them. All the best to you!
Seer Medical
Very professional
Very professional. On time with appointments. Very informative and supportive. Equipment quite tolerable.
15. Januar 2024
Antwort von Seer Medical
Thank you so much for the kind feedback, Sue! We are so glad you had a positive experience.
Seer Medical
Lovely staff
Lovely staff. Was thinking that the eeg leads esp at night would be a problem but I had no issues with it.
16. Januar 2024
Antwort von Seer Medical
We are so glad that the experience was more comfortable than you expected, Deidre, and thank you for the kind words about our staff.
All the best!
Seer Medical
Antwort von Seer Medical
Thank you for sharing, all the best to you!
Seer Medical
The whole process was smooth
The whole process was smooth. Information and instructions were clear and easy for me to follow. The staff are friendly and helpful.
11. Januar 2024
Antwort von Seer Medical
What lovely feedback, Oliver! Thank you for taking the time to write, and we're so glad your experience with the service and our staff was so positive.
All the best to you!
Seer Medical
Antwort von Seer Medical
We are glad our staff supported you so well, Jillian!
Wishing you all the best!
Seer Medical
They put me at ease
They put me at ease, putting the device on was simple (I didn’t have to do anything except sit there) they kept in touch during the week and let me know what I needed to do on a daily basis without being irritating. The device itself wasn’t as bad as I was expecting and being able to shower was a big plus.
9. Januar 2024
Antwort von Seer Medical
Clare, what a lovely review! It's our goal to make the testing as unobtrusive as possible while also making sure you feel supported and reassured. We hope the testing was worthwhile and wish you all the best for the future!
Seer Medical
Antwort von Seer Medical
How great to hear, Jim! Thank you for your kind words.
Seer Medical
I came to my consultation not knowing…
I came to my consultation not knowing what to expect. The trained ‘nurse’ thoroughly explained everything and seem to be very knowledgable and highly skillful. Thank you!
9. Januar 2024
Antwort von Seer Medical
We really appreciate your review, and it's great to hear that you had a good experience in our Adelaide clinic! We will pass your words along to the staff who assisted you.
All the best!
Seer Medical
Antwort von Seer Medical
Thanks very much for the kind words, Linda!
All the best,
Seer Medical
The procedure was made easier as I…
The procedure was made easier as I didn’t have to travel. Stayed at home whilst being monitored.
8. Januar 2024
Antwort von Seer Medical
We are very happy to hear it, Alan. Staying home is definitely better than a hospital stay!
All the best to you!
Seer Medical
Great service
The test itself wasn't exactly joyful - scalp full of electroids, but the service provided ppre-, during- and post the test was wonderful
16. Januar 2024
Antwort von Seer Medical
Thanks so much for the review! While we understand the study can be a bit of a strange process, it's great to hear that our staff and service made the experience more positive for you. Wishing you all the best!
Seer Medical
I found all the staff I dealt with kind…
I found all the staff I dealt with kind and helpful. The service was amazing, and the texts everyday made me feel as though I wasn't alone with the procedure.
20. Dezember 2023
Antwort von Seer Medical
Thank you for the lovely words about our staff, Trudie. We want all our patients to feel supported throughout their study, and we are so glad that you found our staff helpful and kind.
Thanks again!
Seer Medical
Can't Fault It
Amazing, easy experience - a huge game changer for epileptics to be tested in their own homes.
18. Dezember 2023
Antwort von Seer Medical
What a lovely review, Alice! We are so happy the experience was positive for you and you were able to avoid a hospital stay!
All the best,
Seer Medical
The experience was fine but……
The experience was fine and the technician was thorough and knowledgeable, but I had great difficulty with the electrodes on my head that kept falling off all the time, especially at night in bed. I ended up having to use strapping tape on them to secure them to my head.
22. Dezember 2023
Antwort von Seer Medical
Thank you so much for taking the time to write, Jason! There are many factors that impact how well electrodes adhere, and it's a shame that the electrodes didn't stick to your head as well as we would like. We really appreciate your effort in repairing the electrodes and the data quality remained high for the study duration, so, thank you for that!
We hope that the experience was worthwhile for you in the end and wish you all the best!
Seer Medical
Antwort von Seer Medical
Thank you so much for saying so, we will pass on your kind words!
Best wishes!
Seer Medical
Completely professional and caring.
12. Dezember 2023
Antwort von Seer Medical
Thank you so much, Barry! All the best to you!
Seer Medical
Seers experience
I had a lovely clinician who was very knowledgeable & made the whole experience go smoothly. I was made feel at ease & each step of the process was was explained in full. Very professional service.
12. Dezember 2023
Antwort von Seer Medical
How lovely to hear, thank you so much!
We are so glad that you found the service seamless and professional.
We will be sure to pass on your kind words to the staff member who helped you!
All the best to you!
Seer Medical
EXCELLENT SERVICE
I found the experience to be very good. The staff member that fitted the equipment to my head was very pleasant and fully explained what was going on. Any enquires I had whilst fitted with the equipment before and after was also handled very well by team members at the call centre .
15. Dezember 2023
Antwort von Seer Medical
Thank you so much, Barry! It's wonderful to hear that our staff who helped you made you feel comfortable and supported every step of the way. We hope that the experience was worthwhile for you and wish you all the best!
Kind regards,
Seer Medical
Friendly, helpful, professional
The staff I dealt with were fantastic. The person who hooked me up to the machine was extremely helpful, professional and friendly. A joy to deal with.
When I had a query during the procedure I was able to get prompt and appropriate advice on the phone from home.
The App worked, and worked well. I'm still using it.
13. Dezember 2023
Antwort von Seer Medical
Thanks so much for the review! We are so happy you found our staff so friendly and helpful, and that the app has proven useful for you.
Wishing you all the best for the future!
Seer Medical
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.