Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
2,8
16 Bewertungen
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
the shine stays pretty natural after a few washes, no weird plastic glare. tried tossing it around a lot and the curls snapped back, doesn’t feel heavy on the head. put it on for a party and went out with no fuss about tangles.
Like glue. My eyelashes kept sticking together. Best place in the bin
Antwort von Seecion
Dear customer,
We sincerely apologize for the unsatisfactory experience with your eyelash product and the inconvenience it has caused you.
Please kindly share your order details with our customer service email (service@seecion.com).
We will deal with your case promptly and offer a proper solution for you.
Have a nice day!
What a scam! Never received the product and now very little communication with a human. I would not bother buying from them
Antwort von Seecion
Dear customer,
We offer our sincere apologies for your never-received order and the lack of genuine human support throughout your experience.
Please send your order details to our customer service email (service@seecion.com), and we will urgently look into your case and process a full refund for you.
We deeply regret the disappointment and frustration we’ve brought you. Wish you a pleasant day!
i ended up rinsing it right off with warm water after work so that’s weirdly convenient, not at all flaky like my old tube which left bits everywhere, the brush feels firm but not scratchy, really only need one coat
What a load of rubbish i pit it straight in the bin :
1 doesn't look like the one the pictures
2 rubbish build fell apart
3 didn't clean as says
Don't lose money Don't buy
Antwort von Seecion
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@seecion.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Two powders arrived, wrong shades, different brands, one with no applicator. Powders do not make you appear like your face has been filtered. They are cheap and nasty. Sent them an email to return for refund at their expense.
Great customer service, I wasn't happy with the product it wasn't what was advertised so they gave me a full refund
I ordered this gif my grandson , the product was of good quality and concept great but the product was not as big as expected quiet difficult to handle for any sized hands. The scale of product should advertised correctly
Great value for money works well
Never received the goods I ordered, over 2 months ago, they took my money quick enough but I have not received the goods, they do not read or understand my emails asking for either the goods or my money back. Totally rubbish company and I will not be buying from them again
Antwort von Seecion
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@seecion.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
The t-shirt arrived in a plain bag, even though it was advertised with a box. The label was cut off so you can't see the fabric composition. The t-shirt looks nice, I hope to receive a response.
Although it took a few weeks for our order to arrive, everything was correct and matched what we requested. The customer service team was exceptional, with fast and helpful responses to our emails.
Ordered a coat on 4th of October,have never received it.Stay away! I already contacted customer services and they emailed with a different item as sent,either way I never received any items whether correct or incorrect and will not be contacting again.
Antwort von Seecion
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
After a few more weeks they did get back and had sent out another dress FOC
It is a beautiful dress and I’m glad I can now change the review to a positive Don’t get me wrong the dress is lovely but the sizing is dreadful. I emailed asking to refund or exchange and an email came through saying they’d charge me £3.147 ??? For postage and would send a new dress if that was ok and asked for me to verify
Well I have sent sooooo many emails back saying I will and how do I pay and then nothing back
Have tried so many new emails too but same old message so beginning to think it’s a bot
Avoid unless you want to take a chance that the bloody dress will fit
Antwort von Seecion
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Terrible experience. Items have arrived but incorrect sizing. Have contacted their team numerous times and is a one way conversation, says replied by email but no information in the reply. This has been going on for more than two weeks. Out of pocket. Disgusted with service
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
