The item itself is great - really well made, looked great, lovely 'feel' to the garment. The sizing wasn't accurate as it was just too small where other garments I have purchased at other stores, wher... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I think it’s the simplicity of the brand that shines for me. High quality materials used on traditional pieces, yet they’re elevated for the contemporary man. I couldn’t ask for more. Not to mention,... Mehr ansehen
Unternehmen hat geantwortet
I tend to provide reviews only after I’ve worn and tested the clothes and put them through at least one wash. I have to say the quality is excellent, I bought a pair of jeans and a top, both look, fee... Mehr ansehen
Unternehmen hat geantwortet
I recently snagged a knitwear piece from Sedley and let me tell you, it's like wrapping myself in a cozy cloud of stylish warmth. The quality is top-notch, and it washes like a dream. I'm convinced it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Premium Menswear Brand
Kontaktinformationen
ZABOU HOUSE, SHELLEY ROAD, ASHTON-ON-RIBBLE, PR2 2ZH, PRESTON, Vereinigtes Königreich
- support@sedley.com
- sedley.com
4,2
Gut
88 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von SEDLEY
Thank you so much for the review.
Hope to see you back!
Rebecca
Royal mail letting this org down - impossible to resolve and nobody helps
Delivery confirmed - no actual product delivered and Royal Mail are so bad. Sedley haven't responded to my emails.
17. März 2025
Antwort von SEDLEY
Hi Jon,
Sorry we didn't respond to this earlier but I believe this was dealt with and resolved satisfactorily for you via email.
We hope this was just a one off incident.
Rebecca
Unbelievable value for money
Unbelievable value for money. Caught a great bargain in the sale. Keep an eye on their promotions, they are very generous with their deals.
12. März 2025
Antwort von SEDLEY
Thank you so much for the kind words and I am glad you were left satisfied with the products/service. Hope to see you again soon!
Now all in order / so rating for product is ✅✅✅✅✅Order jeans / wrong style arrived but…
Order jeans / wrong style arrived but kept them as nice quality/ shape / fit ordered again the Pair I wanted with WASH& DETAILS YET Unfortunately received sane Jean as first delivery - now after several mails explaining keep receiving mails to Explain / even returning thru their system having to Copy and STILL no Answers NOW I want a CREDIT as have lost faith in Reliability
Colin Pratt
3. März 2025
Antwort von SEDLEY
Hi Colin,
We are sorry to hear this. As explained on the emails, we requested for a picture of the inside label for the jeans you have received which we did not receive.
I understand this has been returned to us via Royal Mail. When we have tracked this, it shows as still having not been delivered back to our address. As soon as we receive the item, we will issue the refund provided they are returned in their unworn and with original packaging.
Once again, we are sorry that this has happened to you but there was not much we could do to identify/verify the issue without an image of the actual garment.
All the best
Rebecca
Quick delivery
Quick delivery. Quick return process when one item was too small. Refunded quickly also
21. Februar 2025
Antwort von SEDLEY
Thanks Paul for taking the time to review. Take Care! Rebecca
Antwort von SEDLEY
Thank you very much for taking the time to leave a nice review! All the best, Rebecca.
Quality items.
The items I purchased are of great quality and are reasonably priced. Also the sizing information is spot on especially where it shows a model and what size they are wearing.
12. Februar 2025
Antwort von SEDLEY
Sorry for the delay in responding but thank you so much for your order and we hope to see you again soon! Rebecca
Great experience dealing with this…
Great experience dealing with this company.Product delivered promptly with great communication with the delivery company.Product was just what I wanted great fit and quality. I would not hesitate to use this company again.
18. November 2024
Antwort von SEDLEY
Hello Alan,
Thank you so much for the kind words. Glad you liked your purchase and we look forward to welcoming you back on our website soon!
Rebecca
Antwort von SEDLEY
Thank you very much for taking the time to leave such a positive review. Glad you love the products - we hope to see you shopping with us soon!
Rebecca
Antwort von SEDLEY
Thank you for sharing your feedback. We are delighted you are satisfied with your order and hope to see you again soon!
Rebecca
Antwort von SEDLEY
Thank you so much for the review and the compliments!
Rebecca
Antwort von SEDLEY
Many Thanks, we are glad you were satisfied and thanks for leaving a review! :)
Rebecca
Antwort von SEDLEY
Hi Owen,
Apologies for the delay in replying to the review. We do hold our hands up and apologise for the delay in responding via email when we refunded the order.
Unfortunately, the team in the DC automatically refund an order when we cannot locate the item in the warehouse and on very rare occasions, delay sending the customer service team the information to inform the customer as soon as we can.
We do apologise for the inconvenience!
Rebecca
Great quality t shirts at extremely…
Great quality t shirts at extremely good prices!
9. September 2024
Antwort von SEDLEY
Thanks Chris for the kind words! One of our main goals here is to provide fantastic quality at very affordable prices so this is great to hear!
Rebecca
Purchased the seersucker slacks in…
Purchased the seersucker slacks in black. Perfect fit and shape really well designed couldn’t be happier.
Will be returning for sure .
9. September 2024
Bewertung ohne vorherige Einladung
Antwort von SEDLEY
Amazing, glad you liked and hope to see you again soon!!
Rebecca
Antwort von SEDLEY
Thanks a lot for taking the time to send this review!! Hope to see you again soon!
Rebecca
Shady business
Unreliable, horrible communication
I placed an order, hours later I got the refund. I contacted their customer service and never got an answer. Seems pretty shady and wouldn’t acquire a product from a company that is not up to average standards.
25. Juni 2024
Antwort von SEDLEY
Hi Daniel,
I believe this was discussed prior to the review where we explained we had an issue with our email server for a few days which caused a delay in our communication, once again we do apologise for that.
Likewise, we normally do let customers know beforehand if we cannot locate the item in the warehouse before we issue the refund but this was not possible for the reasons above.
Sorry once again for not contacting you earlier about issuing the refund.
Rebecca
Initially received the delivery a day…
Initially received the delivery a day early and was impressed by the quality. Unfortunately I ordered the wrong size so I had to process a return. The returns process was super easy with really helpful and attentive customer service. I was able to organise a Royal Mail collection from my home for free and have been offered free delivery so I can order the correct size. The customer care team have been super responsive and clear. Really impressed with the experience and will be ordering again!
29. Mai 2024
Antwort von SEDLEY
Thank you so much for the kind words and I am glad you were left satsified with the products/service. Hope to see you again soon!
Rebecca
Antwort von SEDLEY
Hi there,
Glad you loved the product and yes we wish we could too but unfortunately as we strive to keep our product prices as affordable as possible, it is something we have to do at this stage. We do, however, have free shipping on orders above £50 if you would like to shop for more great products next time!
Best Regards
Rebecca
Fast delivery and great purchase
13. Mai 2024
Antwort von SEDLEY
Thanks for taking the time to leave a review and glad you love the product. Best Regards, Rebecca
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