Securahome Bewertungen 

From the moment Gary turned up to provide a quotation I had a feeling that this company were good.
Gary was very professional and went though (and advised the best option to go with).

The installation team were very professional and helpful Mark and John did the installation within two days (9 windows a patio door and front door).

A great company with excellent customer service.

Anthony and Geraint were excellent. They worked hard and efficiently and got the job done quickly. The plasterer and electrician were also brilliant and we are happy with the final result.

I was issued with a 10 year guarantee when I purchased my conservatory. They are very non-responsive to problems. They don't reply to service call requests. I've had an issue with a leaking roof on my conservatory since Christmas. They barely respond to messages, however they have called out on 3 occasions in 6 months, but just put on more and more sealant each time. The problem still exists every time it rains, bringing down more plaster. The original workmanship was fine but don't expect too much from their guarantee!

Just had ten windows replaced after years of hardwood, ladders and wood stain. Delivery time was quick and fitted in two days. Geraint and Anthony arrived on the dot of 8.30 and worked continuously throughout both days. They left the house, windows and drive clean. The advice from sales and the surveyor was taken onboard and now fitted all made sense. Very pleased from start to finish....Bought a conservatory, front and rear doors from Securahome over the last ten years. Never had any problems but some bad reviews online. They have now been taken over with most of the same staff but with a very positive attitude towards service and satisfaction.

Had triple glazing fitted throughout our home.
Everyone we encountered from start to finish including the owner was friendly and helpful.
Salesman Gary impressed us with his straight forward,no gimmicks presentation.Geraint and Anthony fitted everything with great skill within two days.There was a small issue with beading for one of the windows which Nigel sorted within a few days.
This team seem to communicate really well and we are left being impressed and happy.We would happily recommend this company.

I contacted Securahome regarding the problems below, and was frustrated at getting no response. I eventually managed to contact someone, and my door was fixed very promptly. It turns out that their business phone line had been cut off by BT while they were merging with another company. I have improved my rating from 1 star to 4.

I have 8 years of a 10 year guarantee for a door from Securahome. Rain water is leaking through the letterbox and leaving a puddle on my floor every time it rains. I have tried to contact Securahome, but the 01792 224090 number on their Swansea website is out of service. The 0800 number tells you to fill out an online form for service queries. I did this three weeks ago and have heard nothing from them, apart from a no-reply email.

This morning I rang the 0800 number to try and speak to someone, but which ever option I selected from the menu, I was told to leave a message.

Has this company gone out of business?