Poor customer experience: bought a pair that was too small and arranged a refund. I tried the shoes on twice, despite the fact that the company refused to process it, saying the shoes were now worn an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just replaced my Lightsides after 6 years of solid service with a pair of Triton deck shoes. Ordered them direct from Sebago. Delivery was quick, sizing was accurate, and the shoes look and feel well... Mehr ansehen
Unternehmen hat geantwortet
The delivery time was excellent , I have yet to wear the new ones but I do think sizing in certain styles do different slightly . I have been buying sebago for 25 years plus , so had a few pairs , sha... Mehr ansehen
Unternehmen hat geantwortet
Quality, quality, quality. It's my opinion that it's impossible to buy better longer lasting shoes of Sebago's quality & style from any other company. Sebago may seem expensive but the durability of t... Mehr ansehen
Unternehmen hat geantwortet
4,4
Hervorragend
2100 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Sebago
Thanks so much for your great feedback. We appreciate your 5 star review and hope to see you again.
Kind regards,
Sebago Team
Blue shoes appear to be black
Shoes arrived on time and are of a good quality. I ordered blue and they look very bloack to me
21. Juli 2025
Antwort von Sebago
Hi Joan, thanks for the positive review. If for some reason you've received an item that doesn't appear to match what is on the website, please let us know if you would like to return it. We have a 30-day returns period for unworn items.
Sebago Customer Service
My new trainers arrived on time.
My new trainers arrived on time.
Great quality product as always at a discounted price!
21. Juli 2025
Antwort von Sebago
We're happy to hear that your new trainers arrived on time and that you are pleased with the quality and price! Thank you for your positive feedback.
Kind regards,
Sebago Team
Great company
Great company to deal with. Ordered a pair of shoes on Thursday and they arrived by Saturday. Very well packed. I also got a discount as it was my first order and delivery was free. Highly recommend.
17. Juli 2025
Antwort von Sebago
We're happy to hear that you had a positive experience, Ellie. We appreciate your kind words regarding our fast delivery, careful packaging, and first-order discount. Thank you for recommending us.
Sebago Customer Service
Great shoes
Great shoes, my third pair of Sebago’s, excellent quality, very comfortable, good sizing and they look really good.
17. Juli 2025
Antwort von Sebago
We're delighted to hear that you find our shoes comfortable and of excellent quality. Thank you for your continued support and for sharing your positive experience with our product!
Kind regards,
Sebago Team
Excellent choice great service from…
Excellent choice great service from start to finish
13. Juli 2025
Antwort von Sebago
Hi Gary, we're glad you enjoyed your experience with us. Thank you for your positive feedback, and we hope to see you back in future.
Sebago Customer Service
Easy to order
24. Juni 2025
Antwort von Sebago
Hi Andrew, thanks for taking the time to leave us with a five-star review. We're delighted that you've had a positive experience shopping with us.
Sebago Customer Service
These are my 4th pair
These are my 4th pair - great shoes wear well & happy that they are in the sale for more than half price got the navy pair & usually go for tan, but just as pleased with these.
13. Juli 2025
Antwort von Sebago
Hi Janice, we're happy to hear that you find our shoes to be durable and comfortable. We're also glad you were able to purchase them at a great price and are pleased with the navy color. Thanks for your continued support.
Sebago Customer Service
Nice quality shoes
Both pairs of shoes are very comfortable and fit perfectly. The order came very quickly.
12. Juli 2025
Antwort von Sebago
We're happy to hear that the shoes are comfortable and fit perfectly. We appreciate your positive feedback and are glad the order arrived quickly.
Sebago Customer Service
Beautifully made shoes
22. Juni 2025
Antwort von Sebago
Hi Sandra, thanks for leaving us with a five-star review. We're glad you've had a good experience with us and we hope you continue to enjoy your Sebago shoes.
Sebago Customer Service
Antwort von Sebago
Hi Marek, We appreciate you taking the time to share your positive experience. We're so glad you are happy with the product and our quick delivery.
Sebago Customer Service
Antwort von Sebago
Hi Sarks, we're happy to hear that our customer service was helpful during your return. We appreciate you taking the time to share your positive experience.
Sebago Customer Service
Very helpful
Very helpful over the phone enabling me to order exactly the correct size.
20. Juni 2025
Antwort von Sebago
Thanks so much for your positive feedback Anthony. We're pleased we were able to help and we hope you enjoy your purchase when it arrives with you!
Kind regards,
Sebago Team
easy order and rapid despatch
10. Juli 2025
Antwort von Sebago
We're happy to hear that the order process was easy and the dispatch was rapid. Thank you for your positive feedback!
I have been wearing Sebagos for over 45…
I have been wearing Sebagos for over 45 years now, always comfortable and stylish.
4. Juli 2025
Antwort von Sebago
We appreciate your long-time support and are so glad to hear you find our shoes comfortable and stylish after all these years! Thanks for the positive feedback.
Great shoes
Great shoes, comfortable straight out of the box. I’m a big fan, however reintroduce your mesh uppers deck shoes, your best product by far !
13. Juni 2025
Antwort von Sebago
Thanks for your great review of Sebago David! We're thrilled you're a fan! We have a mesh upper option here if you're looking for something more breathable: https://www.sebago.co.uk/item/647/sebago/cyphon-sea-sport-grey-navy.html
We hope that's helpful!
Kind regards,
Sebago Team
Antwort von Sebago
We appreciate you taking the time to share your experience! We're happy you received excellent service and a high-quality product.
Prompt delivery
Prompt delivery. Ordered a couple of styles to choose from. Easy process to return and again prompt refund.
9. Juni 2025
Antwort von Sebago
Hello Liz
We're happy to hear that you found our delivery and return process efficient. We appreciate you sharing your positive experience with us and thank you for the feedback
The Sebago Team
Great shoes.Full stop
Great shoes.Full stop. Birthday discount persuaded me to buy a new pair for summer! Really pleased with them. Highly recommend for quality and quick service.
26. Juni 2025
Antwort von Sebago
We're delighted to hear that you're pleased with the shoes you purchased using your birthday discount! We appreciate your recommendation regarding the quality and quick service. Thanks so much for your positive feedback!
Kind regards,
Sebago Team
Comprei uns sapatos de vela (…
Comprei uns sapatos de vela ( M.S.TUNNEL. SEBAGO) e depois de meia dúzia de utilizações, a sola começou a descolar-se. Reclamei no local onde os adquiri(El Corte Inglês Lisboa) e aparentemente colaram a sola. Entretanto, passados 2/3 utilizações, voltaram a descolar em outros sítios. Qualidade muito sofrível. Não valem o preço.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Sebago
Hello Paulo
We are Sebago.co.uk and I cannot see an order for you in our system, you will need to try to resolve with the retailer in Lisbon.
Regards
The Sebago Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.