Poor customer experience: bought a pair that was too small and arranged a refund. I tried the shoes on twice, despite the fact that the company refused to process it, saying the shoes were now worn an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just replaced my Lightsides after 6 years of solid service with a pair of Triton deck shoes. Ordered them direct from Sebago. Delivery was quick, sizing was accurate, and the shoes look and feel well... Mehr ansehen
Unternehmen hat geantwortet
The delivery time was excellent , I have yet to wear the new ones but I do think sizing in certain styles do different slightly . I have been buying sebago for 25 years plus , so had a few pairs , sha... Mehr ansehen
Unternehmen hat geantwortet
Quality, quality, quality. It's my opinion that it's impossible to buy better longer lasting shoes of Sebago's quality & style from any other company. Sebago may seem expensive but the durability of t... Mehr ansehen
Unternehmen hat geantwortet
4,4
Hervorragend
2100 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Top quality shoes and good service
Top quality shoes and good service. Not cheap, but what really good things are? Lovely leather and comfortable more quickly than I was expecting.
1. Juni 2025
Antwort von Sebago
We appreciate your positive feedback on the quality and comfort of our shoes! We're happy to hear that you find our service helpful and that the leather is lovely. Thanks for your review.
Antwort von Sebago
We're happy to hear that you are satisfied with the fit and quality! Thanks for your feedback.
Quick and easy purchase - great shoes
Quick and easy purchase, with a discount!
Great fitting - true to size (UK size 9).
Very comfortable shoes (Scotty) - with or without socks.
9. Mai 2025
Antwort von Sebago
Hi Alan, we're happy to hear that you found the purchase process quick and easy and appreciate the discount. We're glad the shoes fit well and are comfortable for you! Thanks for your positive feedback.
Sebago Customer Service
Antwort von Sebago
Hi Andrew, we appreciate your feedback on the shoe's style and fit. We'll review the last and heel comfort. Thanks for your time.
Sebago Customer Service
Antwort von Sebago
We're happy to hear that you had a great experience with the quality and timely delivery. Thank you for your positive feedback!
Easy to order and fast delivery
Easy to order and fast delivery. Unfortunately they were tight on the width of my foot and had to returned.
26. Mai 2025
Antwort von Sebago
We're glad you found ordering easy and delivery fast. We're sorry to hear the fit wasn't quite right. Thank you for your feedback!
Antwort von Sebago
We're happy to hear that you received your shoes quickly and are enjoying them! Thank you for your positive feedback.
Antwort von Sebago
We're happy to hear that you received your order quickly and that you are satisfied with the quality and fit. Thank you for your feedback!
Small part of the shoe upper is…
Small part of the shoe upper is puckered and has a different colour.
As the order was for my father, who lives in India, it cannot be returned.
25. Mai 2025
Antwort von Sebago
We regret that the shoe has a defect and your father is unable to return it from India. We appreciate your feedback and will review our quality control.
Stylish and good fit
Stylish and good fit with plenty of toe room, plus excellent service.
23. Mai 2025
Antwort von Sebago
We're happy to hear that you find our product stylish and a good fit. We appreciate your kind words about our service.
Sebago Customer Service
Absolutely quality shoes
Absolutely quality shoes, my second pair of these and they are second to none
22. Mai 2025
Antwort von Sebago
We're happy to hear that you find our shoes to be of such high quality. Thank you for your continued support and for taking the time to share your positive experience.
Sebago Customer Service
I bought a pair of Dan Flesh out…
I bought a pair of Dan Flesh out Loafers in May. They were nothing like as good as they looked in the Sebago Catalogue online: the material was not as nice, nor was the colour. I sent them back within two hours of delivery on 27/5/25 - tracked postage, aiming to get a refund. I’m still waiting for the refund!
20. Mai 2025
Antwort von Sebago
Hi there
Thank you for taking the time to leave a review
I am so sorry the shoes were not as expected I can see that your refund has been issued on 3/6/25 it can take 3-5 working days to show in your account
Many Thanks
Sebago
Antwort von Sebago
We're happy to hear that you found the process easy and the delivery speedy. We're also glad you find the shoes comfortable!
Inability of Sebago system to allow me…
Inability of Sebago system to allow me to place the order I wanted as a new customer.
17. Mai 2025
Antwort von Sebago
We regret the ordering issues you faced as a new customer. We appreciate your feedback and we'll investigate the system's problem.
I have many pairs of Sebago shoes and…
I have many pairs of Sebago shoes and these latest loafers are so comfortable and look very smart.
18. Mai 2025
Antwort von Sebago
We're so glad you find our loafers comfortable and smart. Thank you for your continued support!
Antwort von Sebago
We're delighted you're a fan of the Sebago comfort and reliability Alexander! Thanks so much for taking the time to leave us a 5 star review.
Kind regards,
Sebago Team
I have not received nor was I offered…
I have not received nor was I offered my 20% discount as advertised for my first time purchase.
28. April 2025
Antwort von Sebago
We're sorry to hear there was an issue with you receiving a discount code. Please check your junk/spam folder as it may have gone there in error. If we can be of any further help please send us an email and we would be happy to assist you further - info@sebago.co.uk
Kind regards,
Sebago Team
Great Service
17. Mai 2025
Antwort von Sebago
Thank you David! We appreciate your kind words and look forward to seeing you again soon.
Kind regards,
Sebago Team
Seem even better quality than ever
Seem even better quality than ever. Still struggling to wear out the previous pairs ought over a 10 year plus period.
16. Mai 2025
Antwort von Sebago
We appreciate your long-term support and are glad our quality meets your expectations. Thank you for your feedback!
Great shoes and service.
Great shoes, great price. This is my fifth pair, they last a long time.
15. Mai 2025
Antwort von Sebago
Hi Chris, we're happy to hear that you find our shoes great and affordable! We appreciate your continued support and are glad they last a long time for you.
Sebago Customer Service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.