Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Mehr ansehen
Unternehmen hat geantwortet
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Mehr ansehen
Unternehmen hat geantwortet
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Scentstore
Vom Unternehmen geschrieben
|
|
||
|
|
||
|
|
Scentstore Expert Fragrance & Beauty Retail
Vom Unternehmen geschrieben
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Kontaktinformationen
10-11 Cathedral Lane, TR1 2QS, Truro, Vereinigtes Königreich
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Hervorragend
1528 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect Very good service will buy again needs…
Very good service will buy again needs to be more discounts aswell thaks again
21. Mai 2024
Antwort von Scentstore
Thank you Kevin, we hope you come back to shop with us again soon 🌸
Smooth purchase and delivered in good…
Smooth purchase and delivered in good time. Will use again. Thanks
20. Mai 2024
Antwort von Scentstore
Thank you Rachelle, we hope you come back to shop with us again soon 🌸
Fast delivery, good price
Quick dispatch, fast free delivery (the free delivery was sent with Royal Mail tracked 48hr) at a good price. No complaints, would use again.
Significantly cheaper than Boots for the same product.
15. Mai 2024
Antwort von Scentstore
Thank you so much Kieran! We are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Prompt delivery and very pleased with…
Prompt delivery and very pleased with my purchase
10. Mai 2024
Antwort von Scentstore
Thank you Mark, we hope you come back to shop with us again soon 🌸
Ordered my favourite perfume at a great…
Ordered my favourite perfume at a great price with fast free delivery
6. Mai 2024
Antwort von Scentstore
Thank you Rosie, we hope you come back to shop with us again soon 🌸
Easy to order and easy to collect as…
Easy to order and easy to collect as the store is local to me. Very friendly staff.
2. Mai 2024
Antwort von Scentstore
Thank you for your review, we hope you come back to shop with us again soon 🌸
Great service - beat the high street store. :)
Great service - beat the high street store. Looked up Scentstore online and liked the look of them - and they lived up to expectations. Efficient, fast delivery of a favourite perfume.
25. März 2024
Antwort von Scentstore
Thank you so much Pat! We are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Good fast service and lovely perfume
30. April 2024
Antwort von Scentstore
Thank you Jennifer, we hope you come back to shop with us again soon 🌸
Antwort von Scentstore
Thank you for your review! We are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Bad delivery. Perfect items
Paid nearly £7 for 1/2 day shipping and it arrived 4/5 days later. Only reason I paid so much was to get it before holiday and it didn’t arrive. First time buying from here and probably won’t be returning. Everything with the item was perfect and the packaging was perfect but was ruined by bad delivery
26. April 2024
Antwort von Scentstore
Hi Mollie, thank you for your review. Your order was placed on a Friday and dispatched the same day with our Next Day (1 business day) service and delivered the following business day; this being the Monday as the weekend is not classed as business days. We are sorry for any inconvenience caused by this and please feel free to email us at sales@scentstore.com for any further information or advice!
Brilliant service
Responded to query about a fragrance restock, quickly and kindly. Then when I purchased fragrance gave me a sample goodie bag also.
Great service, recommend.
23. April 2024
Antwort von Scentstore
Thank you Caleb, we are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Antwort von Scentstore
Thank you Christopher, we hope you come back to shop with us again soon 🌸
Goods arrived well packed and on time.
17. April 2024
Antwort von Scentstore
Thank you Marie, we hope you come back to shop with us again soon 🌸
Antwort von Scentstore
Thank you Andrew, we are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Treating customers with value
There was a strange glitch with delivery providers and SCENTSTORE were on it and took my problem seriously and had it corrected within 24 hours. The fragrance was the original and mot a dupe
18. April 2024
Antwort von Scentstore
Thank you Laura, we are pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Prompt dispatch and delivery at a very…
Prompt dispatch and delivery at a very good price for a lovely product!
11. April 2024
Antwort von Scentstore
Thank you Mark, we hope you come back to shop with us again soon 🌸
Good prices and prompt dispatch
15. April 2024
Antwort von Scentstore
Thank you Peter, we hope you come back to shop with us again soon 🌸
Antwort von Scentstore
Thank you Lorella, we are so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Delicious scent
My friend gave me a sample of this scent and I immediately bought a bottle. It’s gorgeous.
9. April 2024
Antwort von Scentstore
Thank you Tanya, we hope you come back to shop with us again soon 🌸
Easy to use site
Easy to use site, kept informed through whole process and quick delivery. Item as described and well packaged.thank you
5. April 2024
Antwort von Scentstore
Thank you Margaret, we are so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.