Package didn't arrive. Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I... Mehr ansehen
Unternehmen hat geantwortet
Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be ha... Mehr ansehen
I never received my order. Then I placed a second order and never received that either. So now I’m down approx $50. I have no straws. If they ever appear, I will have 3 straws delivered, two with the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Save the Turtles is dedicated to keeping our oceans clean. In our pursuit to achieve this we have created our very own reusable straw.
Kontaktinformationen
Vereinigte Staaten
- support@savetheturtles.ca
- savetheturtles.ca
Das haben sich andere Leute angesehen
It’s been a week and still no update on…
It’s been a week and still no update on order. How can I give a survey?
12. März 2025
It’s been almost 2 weeks and I still…
It’s been almost 2 weeks and I still haven’t received my order
20. Februar 2025
I never received my order :(
I never received my order :(
This is a great company im sure!! And I love what you stand for however I didn’t receive your product
26. Juli 2024
Never received my order.
When I first ordered, I emailed the company with some questions about my order, but I never got an email back. I never received my straw or a refund.
29. August 2023
Package didn't arrive.
Package didn't arrive.
Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back to sender.
There is no costumer service or support on the website to try figure out what can be done.
15. Februar 2023
Fast shipping
7. August 2021
Unless I somehow missed it
Unless I somehow missed it, I didn’t get a notice that my order was shipped. It took a little longer to reach me than expected, but the quality and packaging (nicely designed straw holder!) made up fir it.
12. März 2021
I haven’t gotten my orders yet.
5. März 2021
Waiting on Shipping
I ordered on February 13th and my order is still in 'Pre Shipment' for some reason, yet I am still constantly getting emails asking to review my experience when I haven't recieved anything yet. :(
5. März 2021
Great environmentally-friendly products!
Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be happier with my purchase. Delivery was delayed a few days, but that was understandable with the holiday rush. Will definitely be back for more reusable items in the future!
9. Januar 2021
Order never received!
I ordered a package of reusable grocery bags on November 30th, with the intent for them to arrive before Christmas. As of December 24th, I still had not received the package - it had not even been dispatched! I sent an email to customer service inquiring where my package is. I got no response. I sent a follow up email a week later, and still no one responded! This is ridiculous. I still do not have my package. They gladly took my money and did not send me the item. I will never be ordering from them again.
9. Januar 2021
Delivered but haven't gotten the package!
I ordered a telescopic straw and I have recites and everything. I ordered it in August 2020 and they're saying it got delivered but I haven't got it. I tried to mail them lots of times without any answer at all. This is totally ridiculous.
4. Januar 2021
Bewertung ohne vorherige Einladung
I didn't receive the product
I didn't receive the product, and I didn't get a refund.
I also wrote an email and sent the Instagram DM as well, but I cannot receive any reply.
I ordered in August 2020.
4. Januar 2021
Antwort von Save The Turtles
Hi,
We experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder.
Thanks
Terrible
Ordered them on November and they never sent me my items. Emailed them for 2 months and never get a reply back and won’t send me my money back. Absolutely ridiculous
3. Januar 2021
Antwort von Save The Turtles
Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks
THEY DID NOT SEND IN MY ORDER AT ALL AND TOOK MY MONEY (I have recpits and everything)
I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I have left 2 emails and yet no response or anything. This website is a complete joke and scam and a waste of time. Literally DISASIFIED and will not be doing any business with them.
3. Januar 2021
Antwort von Save The Turtles
Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks
I still have not gotten them and it’s…
I still have not gotten them and it’s been more than 7 business days
3. Januar 2021
Antwort von Save The Turtles
Our apologies Teresa, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks
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