I had a great experience working with Eric. I had a few questions about what heater to go with and ended up going with the Harvia with the WiFi. I appreciated Eric’s honest opinion about all of the he... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased CL5G 4 person sauna from SaunaKits.com after about 8 months of research. My husband and I love the look of the CL5G and assembled the sauna with some extra help from order specialist Kizza.... Mehr ansehen
One of the heating elements in the Harvia Virta heater I purchased stopped working within a few months. Krizza and the SaunaKits team were patient and helpful, walking me through possible root cause... Mehr ansehen
I was THRILLED with my experience buying a sauna heater, control kit and stones from saunakits.com (formerly Nordica Sauna). From the first phone call through delivery, they gave me personalized servi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
Kontaktinformationen
Vereinigte Staaten
- 1-877-587-5387
- customercare@saunakits.com
- saunakits.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great team!
The entire team at Nordica are professional and very helpful. They quickly assist to resolve concerns and questions. Krizza was especially helpful!
Good morning 🌞 everyone
Good morning 🌞 everyone
How a great day 😊
Nordic’s customer service has been outstanding
Nordic’s customer service has been outstanding. I was using my FSA funds for the sauna and customer service responded quickly and with a very friendly attitude to my many many questions, in both text and email. Special shout out to Karizza, Eric and Matthew.
Everything is incredible
Everything is incredible, easy to assemble and it feels amazing. Quality wood and great design, it gets real hot at 135 which is enough for a sauna like this. Price is right on point for the quality. From ordering with Eric P to shipping and setup and using. Greatest service possible.
18 wheeler or Freight Train, that is the question
Once I figured out my Sauna was traveling by train to PA from CA, the stops made much more sense. The shipper was super helpful, and the driver was outstanding!
The Sauna itself war perfect. One note for those who are purchasing a 3+ person Sauna, the front panel with glass is quite heavy. You are going to need more than a husband and wife to lift it and hold it in place.
Once the unboxed parts were pre-positioned where we wanted it set up, it took 30mins to set it completely up! Lovely!
Appreciate the different modes of communication
I appreciated that the team reached out multiple ways, and was able to communicate in my best mode (text). Also, Matthew was great providing details on differences with the heaters and providing me quotes that we were able to review.
Left a message...They called me right…
Left a message...They called me right back. Got the info that I needed and placed my order!
Eric chat support was amazing
Excellent Service
Eric P. Was incredible and the service is top notch. Buying my second sauna today.
The knowledge and helpfulness of the…
The knowledge and helpfulness of the people, John Adams, the sales manager was nothing short of amazing in helping us figure out the best option. Their products are amazing, they sell quality products period!
Customer Service is good
Customer Service is good, John helped me know what I wanted
I would like to thank John Adams
I would like to thank John Adams, his service top shelf. He made me feel that i was in good hands, and that I will be more than happy with my sauna. thank you John
Great customer service
Great customer service. Provided detailed product information and options that I had been researching for multiple months 10-14 months. I was going to purchase from another company. The man I spoke to when asking for questions changed my choice to Nordica.
The team at Nordica goes above and…
The team at Nordica goes above and beyond I placed my order. They kept me updated every step of the way it arrived. There were no issues with anything, and I couldn’t be happier with my experience to date. I’m a proud owner of an ice bath and sauna from them
John was great to work with
John was great to work with, patient with all the questions I threw at him and responsive to figuring out the best sauna to meet our needs.
Knowledgeable and Courteous
I was considering purchasing the finnmark fd2 sauna and was looking for some advice.
I was lucky to talk with Eric who was very knowledgeable and patient. He shared with me information no other store did.
Very professional.
Matthew was very helpful and friendly…
Matthew was very helpful and friendly on the phone. Answered all my questions. Can't wait for delivery of my sauna and start using it.
Great customer service
Matthew was incredibly patient and helpful. He answered all my questions, updated the quote several times as I worked through my decision, and helped me feel confident in my purchase.
Love it!
I purchased the Avila and I love it! Prior to arriving, I changed the model I wanted and the customer service was EXCELLENT! So receptive and understanding and accommodated my request immediately! This is how customer service should be! We received the sauna on the delivery date I wanted. It was the easiest installation ever! Within an hour we were reaping the benefit of this infrared sauna playing soothing music through the Bluetooth speakers! I absolutely love it and highly recommend this company!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
