sarahchapman.com Bewertungen 

Excellent service post receiving damaged product

Quick response to my email. I got my address wrong and was told it was no problem and they would send it again. I offered to pay for redelivery but was told this wasn’t necessary even though it was my fault. Phoebe was extremely helpful

An efficient easy purchase for a quality facial gift for a family member.

Friendly and extremely helpful customer service, thanks Pheobe. Good customer service is very rare these days so its always a shock when it happens!

Apart from it's excellent products this company actually cares for it's customers and it's customer service is top rate

Amazing products, speedy delivery and helpful customer service. Highly recommend

Very helpful answers to my questions and a quick response to my email. Lovely company to deal with and their products are first class.

Excellent very helpful and lovely products

I have always had great treatments, and response to anything I ask at Sarah Chapman. They really care about their clients. Customer service people are polite and welcoming and always go out of their way to help you with any queries. I love going to the SC clinic and using the products :)

Fast shipping with wonderful customer service. A couple of my favourite products have been discontinued, but the remaining product offering is exceptional.

I asked about certain treatments and they replied to my email promptly with indepth information and were very helpful.

Speedy and polite response and resolution to my query. Thank you

I want to recognize the excellent customer service I received. I misplaced my charging cable, reached out inquiring how I could replace it, received a response shortly after, and it was all taken care of. No hassle. No back and forth. A single request and it was handled. This is what customer service should be and it is the standard at Sarah Chapman.

I absolutely love this product. It has made such a difference to how my face looks and feels

All Sarah Chapman products are wonderful ... although potent are kind to the skin. I have sensitive skin and all the products I have tried have been fine.

Fast response with professional feedback , its much convenient to buy on website with customer- friendly experiences! Thanks Phoebe!

I ordered three items on Sunday taking advantage of the 30% discount offer. When my order was confirmed two of the items were discounted but the third was had a ‘subscription’ added (regular repeat order) and not the 30% discount). I emailed Sarah Chapman on Sunday evening and received confirmation the next day that a refund had been issued and the subscription had been cancelled. The order arrived very quickly. Thank you Phoebe for such an efficient and friendly service.

The customer service representative provided me with professional assistance with my online purchase on the website.

I love the products that I use and I’ve been a customer for at least ten years. I will continue to buy them because my skin never performs as well using other brands.
Customer support is fairly prompt and efficient. I would like my parcels left at my front door by DPD and that’s not possible unfortunately, I do find that a little irritating, but it’s not the end of the world.