S&s home improments  Bewertungen 

122
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

arrived on time, polite, spoke lots of common sense, did a proper job with no hassle, left it tidy. Excellent will always use them, local too! I was not asked to write this review and have done it off... Mehr ansehen

Bewertet mit 5 von 5 Sternen

just had a new glass conservatory roof and composite front door fitted.... the fitters were really great lads and worked non stop through bad weather....Hassan kept in touch all through the proces... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wonderful staff, quality products and excellent prices. We first had facias, soffits, verges and guttering fitted and were so impressed that we followed up two months later and now have a beautiful c... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Exceptionally poor aftersales despite me repeatedly calling / emailing them. Had our guttering facias and soffits replaced 06/09/23. Unfortunately whilst doing the work they broke a neighbours window... Mehr ansehen

Unternehmensdetails

  1. Installateur von Fenstern mit Doppeltverglasung
  2. Gewächshausbau und -zubehör
  3. Türengeschäft
  4. Garagentoranbieter
  5. Heimwerkermarkt
  6. Lieferant von PVC-Fenstern

Vom Unternehmen geschrieben

Safe and Sound Windows is a leading double glazing company specializing in the supply and installation of high-quality windows and doors. With a strong commitment to customer satisfaction and energy efficiency, we strive to provide our clients with safe, secure, and soundproof solutions for their residential and commercial properties. At Safe and Sound Windows, we understand the importance of energy-efficient windows in reducing carbon emissions and lowering utility bills. Our double glazed windows are made from top-grade materials and feature advanced insulation technology, helping to keep homes warmer in the winter and cooler in the summer. By minimizing heat loss and condensation, our windows provide optimal thermal comfort and contribute to a more sustainable future. Safety and security are paramount to us. We offer a wide range of secure locking mechanisms, reinforced frames, and toughened glass options to ensure that our customers feel safe and protected in their homes or business premises. Our windows are designed to withstand the toughest weather conditions and to deter potential intruders, giving our clients peace of mind and a sense of security. In addition to energy efficiency and security, our windows also excel in soundproofing properties. Using sound-absorbing technologies, our double glazed windows effectively reduce external noise, creating a quieter and more peaceful indoor environment. Whether you live near a busy road, airport, or bustling city center, our windows will significantly reduce noise disruptions, enhancing comfort and tranquility. With Safe and Sound Windows, clients can expect exceptional craftsmanship and attention to detail. Our team of highly skilled professionals ensures that each window is expertly installed, maintaining the highest quality standards. We offer a wide range of window styles and designs, including casement, sliding, and sash windows, allowing our customers to choose the perfect match for their property's aesthetics and requirements. Dedicated to providing outstanding customer service, we guide our clients through every step of the process, from initial consultation and measurement to final installation and aftercare. Our knowledgeable experts provide personalized advice and recommendations, ensuring that each project is tailored to meet our customers' specific needs and preferences. Choose Safe and Sound Windows for superior double glazing solutions that prioritize energy efficiency, security, and sound reduction. Experience the difference of our exceptional products and services, delivering long-lasting benefits and enhancing the comfort and value of your property.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

122 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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3,5

Alle Bewertungen

(122)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Service was first class from start to…

Service was first class from start to finish. Did exactly as Will said they would. Workmen were first class very clean and tidy and professional. Never stopped all day. Would very highly recommend to anyone. Also the price was very reasonable. Over the moon with it. Thank you once again to all the staff concerned..

25. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

REPLACEMENT DOORS AND REPLACEMENT GLASS.

Just over 6 weeks from the initial quotation the doors and windows were competently fitted. The workmen were very good, explaining what they were doing, and cleaned up all areas afterwards. The salesman, surveyors who did the measuring up and office staff kept us informed and changed the Installation date to suit us. Would highly recommend this company to others.

24. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We used safe and sound window company…

We used safe and sound window company had a new windows and doors fitted from them the guys who came to work was very friendly and good workers cleaned after all the work trustable very satisfied with work.i would recommend to all my friends and family's to get window and doors fitted from this company affordable price.10 out 10 to workers.

6. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad experience, wouldn't recommend

This company only care how to sell, nothing else.. fitting was shocking.
Fitters don't care about your belongings, walk all over new fitted carpets without covering those, dirty sheets and tools on bed, scratched door and noone cares.
When i mention that door scratched they silicone that damage with dirty fingers and told me "well anyway you have to paint that door".. which hasn't been planned.

Keep phoning and trying to sell more windows and doors. As bad scam.

Spoke to manager and said two out of three windows are squealing when close, got promiss to sort issue out now a month is gone... probably what? Do not care.. have to phone by myself...

I would not recommend to anyone

3. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not recommended

This review is on behalf of my elderly mother. Ordered guttering, down pipes, fascias and plastic end caps in July 23, fitted in October 23 and since installation there have been nothing but problems. It was a job scheduled for 3 days & took 2 weeks. The company have been out on a number of occasions as the End-caps blew off in the first bit of wind. Each time the company come out and fit on, they fall off. One of the workmen said to my mum that there is nothing to fasten the Endcaps on to. If this is the case, why were they sold to her at a cost of almost 4.5k!!! The company now do not respond to my mother. We would not recommend this company at all.

Edited 14/9/24 after a response from Safe & Sound to my review.

Thank you for taking the time to respond. It is a shame that you could not correspond with my mother directly on the times she contacted you about her issues with your installation. I am aware that you revisited her on a number of occasions to replace the end caps, however, 10 caps were still off and the mortar beneath some had come out, leaving large holes. In the absence of any response from yourselves in recent months (having said you would return), we have now had to try & do a temporary repair, to prevent water ingress and the wind getting underneath the exposed tiles.

12. Oktober 2023
Bewertung ohne vorherige Einladung
S&s home improments -Logo

Antwort von S&s home improments

Hi Gill, I spoke to your mom in great detail last night, I did apologise to her about her issue with dry verges, Her work is guaranteed for 10 years with us and it's our job to rectify her issue.
I was more than willing to send our fitting time to go back and sort it out but she said they are ok now. I have checked the rest of the installation, and all the work is done correctly. Because of strong winds some times dry verges tend to move which has caused the issue.
Unfortunately, there has been a lack of communication on our behalf but all that has been fixed internally.
She has got my mobile number and contact me directly at any.
So please contact me on 07885503000 if you have any further issues.

Bewertet mit 5 von 5 Sternen

Had some windows replaced

Had some windows replaced, 10/10 experience from the start, highly recommended

8. August 2024
Bewertung ohne vorherige Einladung
S&s home improments -Logo

Antwort von S&s home improments

Thanks for your feed back really appreciate

Bewertet mit 5 von 5 Sternen

Good Company

Had two large bedroom windows fitted by safe and sound at a very good price. Very professional and good after sales service. Would use again.

10. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Happy with the guttering, not enamoured with the service

Happy with the guttering, not enamoured with the service.

Have been contacted every 6 months by Safe and Sound Windows since an original quote a couple of years ago, and we finally decided to have the guttering replaced on our conservatory. The salesman was round the next day, measured up and provided us with a price which we were happy with. The deal was agreed and a deposit was paid. We were then told we would be contacted by a surveyor who would come out to confirm the measurements previously taken, which happened a couple of days later. We were told this would go back to the Installation team who would be in touch with us about a date. This was in March and this is when the issues arose. After waiting for a round 4 weeks I decided to start chasing as we hadn't heard a thing. I'll spare all the details, but let's just say several phone calls and excuses later, we were finally given a date and the chaps came and did a great job of the guttering. This was in May.

Like I said, no complaints with the work, just could have done without the back and forth to get it done. Oh and to cap it off, we were called two days after completion to pay the remaining balance, even though I had had to chase in the first place.

Would I recommend for the work, absolutely but you may have to keep on top of them to get it done.

15. Juli 2024
Bewertung ohne vorherige Einladung
S&s home improments -Logo

Antwort von S&s home improments

We appreciate you taking the time to share your experience with Safe and Sound Windows. We are delighted to hear that you are happy with the quality of the guttering installation. Your satisfaction is our top priority, and we strive to deliver excellent workmanship.

We understand that you encountered some challenges with the scheduling process, and we sincerely apologize for any inconvenience or frustration this may have caused. We take your feedback very seriously and are committed to improving our customer service.

To prevent similar issues in the future, we are implementing additional measures to streamline our scheduling process. We value your business and hope you will consider giving us another opportunity to demonstrate our commitment to exceptional service.

Thank you again for your feedback.

Bewertet mit 5 von 5 Sternen

Beautiful windows and doors

When safe and sound windows company came out to put my windows and doors in the men’s was very professional and polite and friendly they did an excellent job and cleaned up after themselves very happy with the service they did for me

2. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good job

Mike was a conscientious worker covering my flooring and sofa. He worked efficiently which meant the doors were installed in under four hours. Cleaned up after wards and left everything clean and tidy.
Good job!!

25. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Should be 5 star rated as totally amazing

From the outset to completion, I cannot thank the entire team at Safe & Sound windows enough.

Great product and workmanship to the highest standards.

I would highly recommend this company to anyone wanting to upgrade their windows and doors

1. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had 3 windows replaced at my property

Had 3 windows replaced at my property. The sales reps  Glen was polite and always available to answer my queries. The surveyor Matthew was help and on the day of the install it was quicker than anticipated and  very tidy

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Whole house windows and doors amazing work

Had black windows and doors fitted last month, had 0 problems throughout, Gareth the manager has been fantastic, the fitters Craig and Mark did an excellent job, i absolutely love them and have already recommended to a family member.

14. Juni 2024
Bewertung ohne vorherige Einladung

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